business logo of Azzlee

AzzleeReviews 11,053

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Indiana
1 review
0 helpful votes
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First time ordering
April 11, 2023

I paid for accelerated delivery and that's not what happened. Fabric is below average.

Date of experience: March 12, 2023
Hawaii
1 review
0 helpful votes
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Have received order
March 12, 2023

New to the shopping site. Looking forward to receiving my purchases.

Date of experience: March 12, 2023
Oregon
1 review
0 helpful votes
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Easy to order. Delivered within Two weeks. Very comfy and hip for mature women.

Date of experience: March 12, 2023
Wisconsin
1 review
0 helpful votes
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Firsy Time shopping Azlee
March 12, 2023

All the clothing items were true to size and color. It would be of benefit to know what materials the clothing was made from. Some items are of a material I just don't prefer. But I will give it a try.

Date of experience: March 12, 2023
Virginia
1 review
0 helpful votes
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This is my first time shopping and have not received my order. Can you provide a status on my order.

Date of experience: March 11, 2023
Ohio
2 reviews
0 helpful votes
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Long wait
March 11, 2023

Took one full month to receive this order, much longer than expected.

Date of experience: March 11, 2023
North Carolina
1 review
0 helpful votes
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Middle of the road
April 10, 2023

I would have appreciated more correspondence. It took quite long time to receive my order.

Date of experience: March 11, 2023
Canada
1 review
0 helpful votes
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A sad shopping experience
April 10, 2023

I picked the clothes because I really liked the look of them...flowy, breezy. I was shocked at what I recieved. Cheaply made, poor fitting and in some cases they looked nothing like the picture on the web site. I have been trying to return 3 of the items for a few weeks now. 8 emails later including a humorous offer of 30% of the cost of the items so that I do not have pay for shipping and I am still waiting for a resolution.

Date of experience: March 11, 2023
Michigan
1 review
0 helpful votes
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Wrong size
April 10, 2023

Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size
Items were wrong size

Date of experience: March 11, 2023
Wisconsin
2 reviews
0 helpful votes
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50/50
March 11, 2023

My overall experience is both positive & negative. I loved the products that I ordered! One item was big, and did not fit right. The second one was great. The company's sizing is off from what I am use to in the U.S. It was hard to know what size is comparable to order. I am not a fan of their return policy, as I am in the process of a return; and it is taking way to long to get this resolved.

Date of experience: March 11, 2023
New Jersey
2 reviews
0 helpful votes
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Hard to make returns
April 10, 2023

Takes awhile to response to email requests
Still not resolved

Date of experience: March 11, 2023
Texas
2 reviews
0 helpful votes
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Expedient service
March 11, 2023

My order came in a timely manner and I was kept informed of tracking info.

Date of experience: March 11, 2023
Michigan
1 review
0 helpful votes
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The images of the clothes are very vivid and styled nicely. My only disappointment is that there are no realistic model sizes. I wish there were more body types modeling.

Date of experience: March 11, 2023
Belgium
1 review
0 helpful votes
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De bonne qualité
March 11, 2023

Pas d'expérience, c'est la 1ère fois que j'achète...

Date of experience: March 11, 2023
Australia
1 review
0 helpful votes
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Not the best
April 9, 2023

Sizing was not as indicated too small fabric quality was poor

Date of experience: March 10, 2023
Canada
1 review
0 helpful votes
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Not very satisfied
April 9, 2023

To be honest, I doubt I'll even wear most of the items ordered. Cheap quality and unflattering shapes.

Date of experience: March 10, 2023
Massachusetts
1 review
0 helpful votes
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Unsatisfied
April 9, 2023

I ordered a pair of pants that when received looked nothing like the pictures. They have an elastic waist and it is very tight. I would like to return them. The customer service has not received to my many emails requesting a return label.

Date of experience: March 10, 2023
Florida
1 review
0 helpful votes
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Nice clothes
March 10, 2023

Great website and easy to use This is my first time using this website.

Date of experience: March 10, 2023
Michigan
1 review
0 helpful votes
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First time customer
April 9, 2023

The items have a better shape and look better in the ads than in person. The floral V-neck shift blouse was very small and extremely sheer. The other items fit but the lines were straighter than in the ads. I am prepared to pay for shipping the return but have been unsuccessful cessful in being sent the return address. No paper work accompanies the order, no return instructions tons or address. Eventually the return instructions were sent to me but not the return address. The c customer service has been frustrating and unhelpful.

Date of experience: March 10, 2023
NL
1 review
0 helpful votes
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Not satisfied.
April 9, 2023

I waited a long time for my order and when it finally came the clothes did not fit me, while I took great care to check the size chart. Also the colours are very different from the photo's on the website.
I want to return everything.

Date of experience: March 10, 2023