From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Will respond after credit is received. I was not pleased with my purchase and the way it was initially handled.
I was a bit weary ordering online, but I'm very happy with the clothing I predetermined. I will be purchasing from Ashlee in the future :)
I like the look of their clothing for women. I will definitely shop there again!
I need to return many items so I have not done that yet
Took way too long to receive! Will not order from them again.
Both items were size medium — one too small and one too big.
Ne vous fiez pas au guide des tailles.
Pour les pantalons, la longueur est fausse (il manque beaucoup de tissu)
Pour les t-shirts, la largeur est fausse aussi, il y a beaucoup plus de tissu et sont bien trop larges.
Bref, j'ai perdu mon argent.
I was initially pleased but disappointed to find out the material was 100% cotton and it shrunk. I would have appreciated a description of the material in the advertisement.
I have receive 2 of the 5 items I ordered. One of them - the Fleece Heavy Thick Coat was refunded. I did get the Red Casual Graphic Long Sleeve Sweatshirt and the Light Gray V-neck tee. They seem okay but not sure of the fit. I have still not received the Tankini, the Blue Casual set or the Floral Set. Very Very disappointed.
I've been going back and forth through emails trying to return my clothes and it is difficult to get an email with the return process.
Poor fit,, cheap fabric, poor sewing, I donated them to charity.
The picture of the product shows quality, the product is thin and lacks style.
Nice looking clothes, I just they fit when they get here.I've never received them
Don't order from this company, don' try to return anything for what you paid for it, don't reverse or cancel your chargeback. Don't follow their size charts and expect clothes to fit. Don't expect a quick response at anytime. I did all these things and don't have my refund. They have 6 out of 8 items that I ordered back and I don't have a refund coming back. I tried to reopen my credit card dispute and they told me that underhanded companies like Azzlee get you to cancel your "chargeback" dispute and then YOU as the consumer have no rights. Just DON'T expect anything good to come from ordering from this company.
So glad to have found your on-line site!
Good and quality was nice wrapped nicely love the style
Links provided are in a one eyed loop and cannot access any information on delivery status until the product is in the driveway
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members