Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Waiting to hear if I can return a dress that does not fit.
I'm not happy with the sizing or material of clothes. Cheaply done.
Poor quality fabric and I cannot get them to reply with return information and instructions
Not good at this point as I am trying to return for a refund and it is a very slow process.
Wish there were a few more views of clothing, like from the back. I hope the sizes are true, I'm between a small and medium, so we'll see about sizing
Good communication about shipping and delivery. The product received was nice for the price.
Would never order from this company again. Very poor quality clothing!
Easy and straight and delivery was quite quick. I liked the amount of choices available along with colour choices.
Not good at all. The shirt I ordered didn't even look like what I ordered online.
Great communication and shipping was fast. Good follow up with customers.
Not really what the picture looks like. This is a more of a light pink shirt that doesnt fit well in the shoulders
I ordered six items, none fit well and I followed the instructions on the website requesting a return authorization. They emailed me back and asked if I'd like to keep the items if they refunded me 20%. I declined and asked for return instructions. They then offered me a 35% refund if I'd keep the items. I declined again and asked for return instructions. Crickets. I've emailed 3 more times and they haven't responded. The website (and their emails) are very clear that returns without authorization will not be accepted and no credit will be forthcoming. So they've got you over a barrel if they ignore you. I'm disputing the charge with PayPal. (When I received confirmation from PayPal of the submission of my dispute the company name was listed as "厦门跑步者电子商务有限公司", which translates to Xiamen Runner E-Commerce Co., Ltd., which is located in China.
As I already wrote, the dress was much too small and not wearable.
Will see what I think after it arrives.
It took a month to receive the items, and when they did finally arrive the fabrics were not as advertised and sizing was only. Attempting to make a return...will see how that goes!
When I order from a company I am not familiar I am always hopeful the clothes are not paper thin. Well, my hope was in vain. I can't wear this outfit.
I have contacted this company 4 times to return my items because they are ALL too small. According to the size chart the size I ordered should have fit! But NO one will give me the address to ship the items back for a refund. It's a total sham! Do not order from this company. I just want a refund and to return the items!
This is my first time to order. I read all your reveiws on everthing I chose, and were excellent. I am so looking forward to see if these clothes will work for me also. I'm disababled short and plus size, so its very hard to find anything that looks decent + of good quality.
I recieved my order and everthing is very thin see through material. Everything is 2 sizes to small... A 3x is actually a small 1x... POOR CUSTOMER SERVICE! No responce to my exchange refund email request that they say on their website I have to do to? No responce again and again! No 800 number to speak to a person! Very Disappointed! I'm disabled on fixed income so I need my money back or at least an exchange?
This is my first time to order. I read all your reveiws on everthing I chose and were excellent. I am so looking forward to see if these clothes will work for my also. I'm disababled short and plus size, so its very hard to find anything that looks decent + of good quality.
It took a long time before my items shipped. Almost didn't receive them in time for my trip. Several items low quality.
What an absolute WASTE of money! Cheap, low quality polyester fabrics, sizing inaccurate. I will never shop this company ever again! I could get better quality at Walmart where the fabric would at least be cotton rather than cheap polyester that can't be worn in warm weather! Absolute rubbish!
The product is shabby would not shop this site again.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.