From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Order easy to order. Arrived quickly. Love the designs.
I have tried to get the return address from this company for over a week and still haven't received it.
Clothes are great and comfortable. For the price I paid I am satisfied with the quality. I was so o pleased that all (10) my items were shipped together and not separately! Thank you!
I have been trying to return the items for two weeks and have emailed customer service 4 times. Still don't have a return address. I am completely disgusted with customer service and have never had such an awful experience dealing with any company
Delivery was a little long, but my experience was very good.
Took 3 weeks to receive 2 tops and one is too small and the other tops material wrinkles badly. Intend to return both.
Great. Clothing looks amazing, I will be a repeat customer.
Have tried to return for a refund but can't seem to get it. Have been texting back and forth with no results!
Shipping takes a long time and sizes run two sizes too small
The dresses were not to my liking and I have returned them.
I'm a new customer. I should have ordered one top to try out the quality however I loved the designs so I ordered 6. A few of the tops are too big. I dont like the material in the others. I'm waiting for Karena, customer service to give me instructions on how to return the items. She has been very nice in her communications and follow-up
I wish shirts didn't run small cause I really loved them so im sending them back for credit on my card. Too bad u don't have bigger sizes.
The sunflower blouse is beautiful. I am 5'4 and 140# and a large fit fine. Very silky material and fits well.
Pants are fine as well. Gauzey material but not too thin. Large fits fine
Very happy with both. I will definitely shop here again
It is easy for shopping, how ever I would like to see more on how the sizing runs as so much of the time the clothes tend to run smaller, your telling the customer that would help all of us.
Fine. Need to do a return. Will see how this goes.
Clothes run small and delivery time was almost 2 weeks.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members