Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Je suis très très contente de mes produits. Et je suis toute prête à refaire une commande pour une amie!
I think every piece I bought needs to be washed by hand or a gentle cycle and line dried out of the sunshine. Pictures are very nice, the products not so much. Please include the type of fabric used in each garment, along with washing instructions in the description.
Bonjour.
Problème de taille et tissus très fins.
Déçue ++
I thought it included the top as well. Item was overpriced once you add on the tax and shipping.
Despicable customer service. I repeatedly asked for the return address and continually received a runaround with everything & anything but the address. I purchased 3 items in good faith from this Company who obviously doesn't care that they've lost a customer.
They're asking for proof of purchase. Why? They've already asked for order number!
Taille conforme.
Délai de livraison correct. Veste très confortable et très agréable à porter
Quick and easy. Delivery takes awhile so if you need something in the next week, go elsewhere.
J'ai déjà demandé le changement car la tête était trop petite.
Vous m'avez proposé un nouvel envoi pour la somme de 20 €.
J'ai accepté et j'attends le nouvel envoi.
Easy ordering, great quality. Unfortunately all items were too small. Please email me with instruction for return. Sooo sorry. Thanks in advance for your help.
Fit almost to size, one was a little smaller than the other although they were the same size. Nice soft material, good for casual or dress.
Have fears nothing will fit right
Everything too small
I waited a long time for my dresses and planned to take them on a trip to South America, but they were to large and the material wasn't the best. They were big, cheap material and cheaply made.
The order was placed and received within the estimated time frame. However, the return policy is not as timely as the purchase. I followed the directions given on the website and received a reply asking for additional explanation. Explanation sent and now I am waiting for over a week for confirmation of the info and the process to follow.
I placed my order on March 10,2023. The item was received on March 24,2023. I began my "correspondence" with you on March 24th. I explained that I wished to return my item to you as the dress and duster were way too small. I was over 4 hours trying to reach someone at service@ Azzlee.com. I discovered that I had to "request approval" to return an item and instructions would be forwarded to me as to how to proceed. Subsequently I received "offers" of reductions in the price of the item from 20% - 50% and I could keep the item. WHY WOULD I WANT TO DO THAT? I persisted in my responses that I wanted a full refund of the purchase price and I would pay the return shipping expense. After close to week of back and forth e-mails, I finally received the needed Product ID ( I already had the Order Number) and a correct return address. There was NO packing slip or invoice in the package when I received the item and I NEVER received any info on their convoluted return policy until I specifically asked for it. Also in addition to being too small the item had NO quality at all. The fabric was cheap as was the skimpy construction on the item. It is true that you get what you pay for! This was No bargain!
Shopping easy but delivery but within time stated.
Just like quicker.
Size doesn't fit and fabric see through. Customer service is not responding to my order return request
Liked my purchases! The blouses are very well made. The dress is soft and also well made.
I haven't worn them yet so can't rate this product
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.