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AzzleeReviews 11,074

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Colorado
1 review
3 helpful votes
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Sizes Run Very Small
May 4, 2023

I choose a dress and 2 shirts in the sizes I often wear at many other stores. Both were beautiful and exactly like pictures but several sizes smaller than I expected. I'm a plus size person and I can't get away with tight fitting clothes. They arrived as pictured and in a timely manner so I was thankful for that. If you order plus sizes I think ordering at least 2-3 sizes up would help you.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
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Problem when seeing same outfit on multiple sites. Something or quite right.

Date of experience: April 4, 2023
South Carolina
1 review
0 helpful votes
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First order
May 4, 2023
Updated review

Good quality, but did not fit as expected. May try something else at another time.

Date of experience: April 4, 2023

So far, so good!
March 15, 2023
Previous review

So far, so good!

Date of experience: March 15, 2023
California
1 review
0 helpful votes
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Great shirts
April 4, 2023
Updated review

Site is easy to use and people are super friendly. Love this company

Date of experience: April 4, 2023

Awesome service so far!
February 15, 2023
Previous review

Awesome service so far! Excited about my order!

Date of experience: February 15, 2023
Pennsylvania
1 review
0 helpful votes
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Azlee dress
May 4, 2023

Dress was too tight at the top. It was a gift for my sister, but she wants to return it due to poor fit.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
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Returns
May 4, 2023

I wouldn't order again because the quality wasn't what I expected and I will have to pay postage for returns.

Date of experience: April 4, 2023
South Dakota
1 review
0 helpful votes
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Excellent clothing
May 4, 2023

I ordered my normal size but the pants were a little tight loved the top.

The dress I thought was brown and is purple instead liked it but will return

Date of experience: April 4, 2023
Nevada
1 review
0 helpful votes
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I want to return these items
May 4, 2023

I've requested a return and haven't heard anything. I expect an answer.

Date of experience: April 4, 2023
Florida
1 review
0 helpful votes
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Sizing not correct
May 4, 2023

I'm a size 12 and I ordered a large. The large was too small. I'm in the process of returning them.
I would like credit to return to my American Express
Card.

Date of experience: April 4, 2023
South Carolina
1 review
0 helpful votes
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Poor customer service. No replies to emails regarding order status and returns. Incorrect sizes and sub-standard quality.

Date of experience: April 4, 2023
Missouri
1 review
0 helpful votes
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Ship time
May 4, 2023

I placed my order on March 12th after contacting customer service on the 27th about the delivery. My order finally came in the 28th. It was in Ill for almost 10 days before being delivered to me in Missouri.

Date of experience: April 4, 2023
Maryland
1 review
0 helpful votes
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Takes long to receive
April 4, 2023

Takes long to receive. It took over 3 weeks. But I was happy with my order when it finally came.

Date of experience: April 4, 2023
North Carolina
1 review
0 helpful votes
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T - Review
May 4, 2023

It was ok. Quality of shirts were cheap and very thin material. The jeans buttons didn't even go straight up and down.

Date of experience: April 4, 2023
France
1 review
0 helpful votes
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Deception
May 4, 2023

Complètement déçue je ne recommanderai plus dur ce site qui n est pas en France mais en Asie

Date of experience: April 4, 2023
New York
1 review
0 helpful votes
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Return is long and argues, would never buy from them again! Cheap Clothes and they are(:
Clothes are over size making you look frumpy and over weight, NOT GOOD!

Date of experience: April 4, 2023
Iowa
1 review
0 helpful votes
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This is my 1st order and I'm excited to see my new clothes

Date of experience: April 4, 2023
North Carolina
1 review
0 helpful votes
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Return
April 4, 2023

They got back to me with a few options when i wanted to return an item

Date of experience: April 4, 2023
Delaware
1 review
0 helpful votes
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MY Problem with a return
April 4, 2023
Updated review

They stand behind their products My problem was taken at once nice people to deal with

Date of experience: April 4, 2023

I'm waiting for a return then I can give my opinion. Things have been settled very nicely I must say and it is apreciated thank you

Date of experience: March 19, 2023

I'm waiting for a return then I can give my opinion
February 25, 2023
Previous review

I'm waiting for a return then I can give my opinion

Date of experience: February 25, 2023

You need to describe the item a little bit more in...
March 12, 2023
Previous review

You need to describe the item a little bit more in detail. The item I purchased didn't say what type of waist band it had

Date of experience: February 10, 2023
Alabama
2 reviews
0 helpful votes
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Gray blouse
April 4, 2023

Unacceptable
Have returned and requested a refund.

Date of experience: April 4, 2023
Colorado
1 review
0 helpful votes
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Unsatisfied
May 4, 2023

See comments above, not satisfied with these cheap looking shorts

Date of experience: April 4, 2023