From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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All but one top did not fit me. I used the sizing chart, and they were all too small.
Still waiting for the offered 50% refund.
Would like to re-order in larger sizes once I received my refund.
Thank you
Took a little longer to get but it arrived before the weather turned.
Easy to order. Took longer than expected for delivery. Inexpensive pricing should have been a clue to quality. Blue color in photo are not the same as the item
This was my first experience in buying fashion clothes on the internet.
It went well and the clothes are just as described and very beautiful. However, out of five items 'my size', three fit perfectly, one was just a tad tight and another is rather tight and I would upsize in a shop.
However, the prices were good, the experience smooth and the clothes are good quality.
Azlee states that the only way to return items is to contact them through their email. They have not responded to my many emails.
Some of the descriptions should list fabric content
It seemed to take a long time to get. I like the clothes but they seem to be made for tiny people.
Slow shipment, I need to return the top/pants, haven't received a response to my request. Nervous.
Clothes are not true to size and the return request takes too long.
Items are not sized well and aren't the same as the pictures. And, with the lack of free returns, I will not shop here again.
Livraison plus longue que prévu mais satisfaction sur 3 des 4 achats, parfaits pour cet été
Pants are wide from top to bottom. Picture makes you think wide at the top then narrow at the ankles….NOT
Shipping took a while. 3 of my 4 ordered items were correct and very cute. One item was wrong.
Regarding an order have sent 5 emails no response. Anyone have a phone number? Can someone please help.
Good product, just takes long time to receive clothes
Service client au top. Livraison rapide et satisfaite du produit
Easy ordering, exactly what I ordered, fast shipping. Loved the pants when they arrived.
The pants and shorts fit well but the tops ran small. I always wear a medium but the shirts were tight under the arms.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members