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AzzleeReviews 11,074

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
North Carolina
1 review
0 helpful votes
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Satisfied customer!
April 6, 2023

Lots of options! Im excited to try these on; looking for comfy clothes for a cruise.

Date of experience: April 6, 2023
South Carolina
1 review
0 helpful votes
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When I place my order I was told I would receive the merchandise within three to eight days. I ordered on March 8th and as of today April 6th I have not received my order nor a tracking number to track my shipment. I am going to ask for a full refund and if I do not receive it I will turn this company over as fraudulent. Beware!

Date of experience: April 6, 2023
Canada
1 review
0 helpful votes
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No information, no contact info and no shipping info or ability to get info on when item arrived.
Item was not of good quality material= will never shop here again

Date of experience: April 6, 2023
France
1 review
0 helpful votes
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Déçue
May 6, 2023

Déçue! Ne réitérerai pas cette expérience!

Date of experience: April 6, 2023
Ohio
1 review
0 helpful votes
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The items received were not as pictured on the internet. The colors were dull and the items appeared faded. Also, there was a strong chemical odor on all four items received. - Overall: very disappointing.

Date of experience: April 6, 2023
New Jersey
1 review
0 helpful votes
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Extremely dissatisfied
May 6, 2023

I need to return the items and have not been sent directions
I will report the company to Better Business if I don't receive return instructions

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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It took 3 weeks to get my order. But overall, satisfied with the order.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
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Still waiting on order
May 6, 2023

Terrible customer service...I have yet to receive my order.there is no way to even track the order...will never order again

Date of experience: April 6, 2023
Wisconsin
1 review
0 helpful votes
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Where is my order?
May 6, 2023

I have not received my order yet. I have reached out to ask what is taking so long. I did receive an email with a tracking number but the number could not be tracked. I would like to get my order as it is already paid for and then I would rate my purchases. Please follow up.

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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Delivery
April 6, 2023

Delivery took way to long! I think it was more than three weeks for delivery!

Date of experience: April 6, 2023
New Jersey
1 review
0 helpful votes
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Disappointed and confused
May 6, 2023

I keep getting these emails to review my product. I HAVE NEVER RECEIVED MY ITEMS BUT THEY RECEIVED MY MONEY!

Date of experience: April 6, 2023
France
1 review
0 helpful votes
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Ne peux pas donner d'avis
May 6, 2023

Je n'ai pas reçu ma commande donc aucun avis à donner à part être très en colère car débité de la somme de 141,23€ sans n'avoir rien reçu! Ceci est très malhonnête! J'espère que vous me comprendrez car j'ai l'impression d'avoir été arnaqué!

Date of experience: April 6, 2023
New York
1 review
0 helpful votes
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Great product
April 6, 2023

Great experience ordering
Great products
Fit was perfect

Date of experience: April 6, 2023
Florida
2 reviews
0 helpful votes
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Good Quality
May 6, 2023

The quality and fabric is great. The sizing is way off. I have to return it all.

Date of experience: April 6, 2023
Italy
1 review
0 helpful votes
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Delusa
May 6, 2023

Capi molto stropicciati anche dopo il lavaggio e la stiratura le pieghe non vanno via

Date of experience: April 6, 2023
Ohio
1 review
1 helpful vote
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Return Policy?
May 6, 2023

I received blouses but unfortunately there is no give in the material and they are too tight across my chest. I'm trying to return them but haven't been able to return them for a refund. Since the return policy says I must notify Azzlee before returning and include their paperwork, I've sent emails asking for assistance but after a week - I still haven't received the information required for returns.
I do like the blouses - they seem to be well made but the sizing chart doesn't work for larger breasted women.

Date of experience: April 6, 2023
Indiana
1 review
0 helpful votes
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To and pants
April 6, 2023

Cute outfit Fast shipping just as pictured would buy from this company again

Date of experience: April 6, 2023
Illinois
1 review
0 helpful votes
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Disappointed
May 6, 2023

Will not purchase from here again. Quality of clothing was poor. Cheaply made.

Date of experience: April 6, 2023
Georgia
1 review
0 helpful votes
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Difficult Returns
May 6, 2023

The company advertises on Facebook "easy returns". I received a few items that don't fit and requested return information. I was sent an email asking for very detailed information about my returns, which I provided them. This is almost 4 days later and still no response on how to return these items.

Date of experience: April 6, 2023
Wyoming
1 review
0 helpful votes
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Want a response
May 5, 2023

Emailed twice to get refund information.
No hang tags and no paperwork came with order.

Date of experience: April 5, 2023