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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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I ordered two shirts from this company. It took almost a month to receive them. Once I got them the material used was very cheap and the shirts were sown in a way that no human being on this earth could wear them properly. When I finally got a response from customer service on how to make a return they told me that I could ship them back at my expense and they would give me a 50% refund.
Placed my order months ago and haven't received it yet.
Would not accept a return or exchange. Shirt was the wrong size. This is the 2nd time I had issues with a return.
Overall a good experience. The cloths are extremely light - anything with white is see through! I bought a size up and still one of the tops I could not get on.
On-line, the items looked fabulous. What a disappointment when I received them. I got hooked into buying fast fashion and have learned my lesson. Very low quality material and poor workmanship.
No statement or delivery paper was included in package. No phone number is available anywhere. No contact is provided.
Shipping takes forever but I love my new clothing. Was not sure what to expect. Will order again.
The shirt was paper thin and took a very long time to deliver.
I am trying to return the items I ordered as they do not fit. I am having difficulty reaching a representative to inform me how to return the items.
Colis, bien reçu, vetements conformes. Qualité à voir à l'utilisation.
I waited a long time for these clothes to arrive and was very disappointed with the quality. I give props to the photographer for the website because they made really cheaply made clothes look great. Don't expect what you get to look like the pictures on the site!
The material on this shirt is awful. It feels very cheap and is extremely wrinkled. I'm trying to return but there is no paperwork on in the envelope and the customer service email gets returned as undeliverable. The company also does not answer emails sent through the website.
Good quality, came fast in the mail. Will order again.
Order placed on 3/7/23 and as of 4/8/23 I have not received any part of it.
Très déçue par l'article, qualité médiocre, rien à voir avec la photo
Je regrette que le pantalon commandé ne soit pas conforme à l'originalité de celui proposé sur la photo.
Mais le contact avec le service client etait bon.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.