business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Minnesota
1 review
0 helpful votes
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Return Item too small
May 15, 2024

I would like to know how to return Item that not fit. I purchase 2 one work and the second too small

Tammy

Date of experience: May 10, 2024
New York
1 review
0 helpful votes
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Dress did not fit me properly. Return process is way to involved. I will not order again from Azzlee, not because of the product but because navigating your site is very involved. Never have had to send a tracking number for anything,

Date of experience: May 10, 2024
Mississippi
1 review
0 helpful votes
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Summer wardrobe
May 15, 2024

Easy access, cute clothing items, reasonable prices, fit seems right for sizes. Delivery slower than expected but finally arrived, a week later than expected.

Date of experience: May 10, 2024
New York
3 reviews
0 helpful votes
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Will never purchase, shop, or go to your site. Horrible company, you need to know what is in stock and what IS NOT! You just lost a big order! And future ones.

Date of experience: May 10, 2024

It was good
April 26, 2024
Previous review

It was good

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Bad experience
May 15, 2024

I bought a dress and I didn't like it when it arrived. The colours weren't as bright as it looked in the photo. You said you would give me 75 percent of my money back but I haven't received it. I will not be buying on line ever again

Date of experience: May 10, 2024
Pennsylvania
1 review
0 helpful votes
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Delivery took forever!
May 15, 2024

The delivery took over a month. The product was just ok. Cheap looking.

Date of experience: May 10, 2024
Canada
1 review
0 helpful votes
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Tops
May 15, 2024

Order arrived quickly. I am pleased with the order.

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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Worst tracking software
May 15, 2024

The tracking software they use is totally worthless. You get a notice that your package has shipped. It ends there until it reaches customs in the US, which can take over a week, leaving you in limbo.

Date of experience: May 10, 2024
New York
1 review
0 helpful votes
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Never again
May 15, 2024

The shirts i ordered and the shirts I received 4 weeks later were completely different! Very cheap material, sized and shaped wrong! Unwearable! Very disappointing!

Date of experience: May 10, 2024
Canada
1 review
0 helpful votes
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Réception de marchandise
May 15, 2024

Ma commande du 16 avril est toujours au statut en traitement et je ne sais pas pourquoi

Date of experience: May 10, 2024
Minnesota
1 review
0 helpful votes
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Thoroughly disappointed
May 15, 2024

I ordered four tops and a pair of pants. The order confirmation email arrived promptly with a number to track my order. I tried multiple times over the course of 3 weeks to use the tracking number. It showed there was no package in transit to me. I then emailed Azzlee and waited about four days for a reply. My package arrived by mail nearly a month after I placed my order. The tops, size small, are all a little big. The material isn't soft and flowing like it appears in the online pictures. It's more like uniform scrubs. The pants are see-through. I won't order from Azzlee again.

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Disappointed
May 15, 2024

Items of the same type were inconsistent in sizing.
Returning items is much more of a hassle than it should be. Costs almost as much as the items to return them.
Not straight forward about returns. A lot of attempted negotiations so you will not return items.

Date of experience: May 9, 2024
Texas
1 review
0 helpful votes
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Cheap clothing
May 15, 2024
Updated review

Horrible. Took 3 weeks to here and clothing is cheap and looks nothing like the pictures on your site.

Date of experience: May 9, 2024

Love the clothes and was fast and easy
April 26, 2024
Previous review

Love the clothes and was fast and easy.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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The money I paid was cashed before it shipped. I thought it might be a scam, but I finally got it.

Date of experience: May 9, 2024
Arizona
1 review
0 helpful votes
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Unsatisfied with service
May 15, 2024

This company has delayed my refund and not provided an address to return the merchandise I had ordered. I asked for a full refund and will be fortunate to get my money back. I tried to return the merchandise after I got and return addess however the company moved and left no forwarding address. This is a scam.Do not buy from them.

Date of experience: May 9, 2024
Iowa
1 review
0 helpful votes
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Bad experience. Returned all items. All were way to large. Quality of material very cheap looking

Date of experience: May 9, 2024
Tennessee
3 reviews
0 helpful votes
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Watch for shrinkage
May 15, 2024
Updated review

Very easy ordering. Great product. I'm a repeat customer. However, the pants had quite a bit of shrinkage, or sizes run small. Next time I will order up a size. Great quality.

Date of experience: May 9, 2024

Very easy ordering
April 29, 2024
Previous review

Very easy ordering. Great product. I'm a repeat customer.

Date of experience: April 19, 2024
Maryland
1 review
0 helpful votes
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See above. Requested a return label. Still waiting for that.

Date of experience: May 9, 2024
Colorado
3 reviews
0 helpful votes
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I need to return my order
May 15, 2024

The items were not what I expected. Too long because I am short.

Date of experience: May 9, 2024
Canada
2 reviews
0 helpful votes
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The price payed for things, does match the fabric quality. I am satisfied with the white lace dress. It's a little short in the body as I'm am 5'11".
We get what we pay for. Customer Service and mail service, great.

Date of experience: May 9, 2024