Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
I would like to know how to return Item that not fit. I purchase 2 one work and the second too small
Tammy
Dress did not fit me properly. Return process is way to involved. I will not order again from Azzlee, not because of the product but because navigating your site is very involved. Never have had to send a tracking number for anything,
Easy access, cute clothing items, reasonable prices, fit seems right for sizes. Delivery slower than expected but finally arrived, a week later than expected.
Will never purchase, shop, or go to your site. Horrible company, you need to know what is in stock and what IS NOT! You just lost a big order! And future ones.
I bought a dress and I didn't like it when it arrived. The colours weren't as bright as it looked in the photo. You said you would give me 75 percent of my money back but I haven't received it. I will not be buying on line ever again
The delivery took over a month. The product was just ok. Cheap looking.
The tracking software they use is totally worthless. You get a notice that your package has shipped. It ends there until it reaches customs in the US, which can take over a week, leaving you in limbo.
The shirts i ordered and the shirts I received 4 weeks later were completely different! Very cheap material, sized and shaped wrong! Unwearable! Very disappointing!
Ma commande du 16 avril est toujours au statut en traitement et je ne sais pas pourquoi
I ordered four tops and a pair of pants. The order confirmation email arrived promptly with a number to track my order. I tried multiple times over the course of 3 weeks to use the tracking number. It showed there was no package in transit to me. I then emailed Azzlee and waited about four days for a reply. My package arrived by mail nearly a month after I placed my order. The tops, size small, are all a little big. The material isn't soft and flowing like it appears in the online pictures. It's more like uniform scrubs. The pants are see-through. I won't order from Azzlee again.
Items of the same type were inconsistent in sizing.
Returning items is much more of a hassle than it should be. Costs almost as much as the items to return them.
Not straight forward about returns. A lot of attempted negotiations so you will not return items.
Horrible. Took 3 weeks to here and clothing is cheap and looks nothing like the pictures on your site.
Love the clothes and was fast and easy.
The money I paid was cashed before it shipped. I thought it might be a scam, but I finally got it.
This company has delayed my refund and not provided an address to return the merchandise I had ordered. I asked for a full refund and will be fortunate to get my money back. I tried to return the merchandise after I got and return addess however the company moved and left no forwarding address. This is a scam.Do not buy from them.
Very easy ordering. Great product. I'm a repeat customer. However, the pants had quite a bit of shrinkage, or sizes run small. Next time I will order up a size. Great quality.
Very easy ordering. Great product. I'm a repeat customer.
The items were not what I expected. Too long because I am short.
The price payed for things, does match the fabric quality. I am satisfied with the white lace dress. It's a little short in the body as I'm am 5'11".
We get what we pay for. Customer Service and mail service, great.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.