Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Needed this item before a specofoc date. Had to get 2 other dresses for replacement. The advertised shipping delevery dates are incorrected and should be adjusted to reflect the true delevery times.
The dress I ordered did not fit. I contacted Azzlee's customer service associate the same day I received the dress. They were very helpful in explaining the details of returning the dress item so I can get my refund asap.
The blouse didn't fit me and I am mad. I did all measurements and hoped for the best. I want to return it but was told 30% would be docked from my bill. Haven't seen that yet. It's a pretty blouse but it doesn't fit.
I never received ANY notification that my order had been received, shipped, etc. I love the dress.
This is my first time ordering from Azzlee. I ordered three tops. I got a confirmation that my order had been shipped and a link to track the package. However, the link did not work, so I emailed them and got a response in a couple of days both by email and also a phone call. I was satisfied with the response. My package arrived the next week, which was fine, so I would say my shopping experience was good. However, I was disappointed in the quality of the tops. The material is thinner than it looks on the internet. I don't anticipate these tops will last very long.
Nice selections. Clothes are well made and comfortable.
Easy ordering and payment options. Received blouse and I love it.
Two out of three tops fit and I like those two, but I have no idea how to return the one that doesn't fit. I'm hoping the two I am keeping will de-wrinkle. The colors and styles are nice.
From azzlee customer service wanting me to contact a *******@azlee.com again and it comes back as a site that is NOT THERE. No offer to fix anything just give them another source of credit. I've already been charged for the purchase on the 10th of may. GIVE ME BACK MY MONEY ON MY CARD.
I had my packagevdelivered by a neighbor bevause my package was left at the wrong address. I am not sure how long it was there because the package tracking did not work properly.
Advised should have received order. Then later advised delayed again! Still not received 2 little tops first time ordered from Azzlee.
This is a beautiful dress, quality and true to size. There was some difficulty with shipping, but it was handled as soon as I contacted the company. I'm a returning customer!
My experience with Azzlee has been great. The clothing is attractively displayed, easy to order, delivered on time, and looks just like it's advertised. My first purchase was a dress, and I've now bought a cute shirt. I don't usually like to buy clothing online, but this stuff is great!
I bought 2 outfits FYI or 2 granddaughters. It turned out they did not like my choices. I can either forfeit my money for a future credit, accept a 30% refund or spend more money on a return they may reject.
Order took forever to arrive, and the quality was poor.
Thank you for such great blouses. The style and sizes are perfect!
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.