business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Ohio
1 review
0 helpful votes
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Needed this item before a specofoc date. Had to get 2 other dresses for replacement. The advertised shipping delevery dates are incorrected and should be adjusted to reflect the true delevery times.

Date of experience: May 11, 2024
Virginia
2 reviews
0 helpful votes
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Dress I ordered was too small.
May 15, 2024

The dress I ordered did not fit. I contacted Azzlee's customer service associate the same day I received the dress. They were very helpful in explaining the details of returning the dress item so I can get my refund asap.

Date of experience: May 11, 2024
Louisiana
1 review
0 helpful votes
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Pleased
May 15, 2024

Loved what I ordered I received it in the time frame they gave. I Will order again.

Date of experience: May 11, 2024
Florida
3 reviews
3 helpful votes
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Need to return some items - they are too small unfortunately

Date of experience: May 11, 2024
California
1 review
0 helpful votes
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The blouse didn't fit me and I am mad. I did all measurements and hoped for the best. I want to return it but was told 30% would be docked from my bill. Haven't seen that yet. It's a pretty blouse but it doesn't fit.

Date of experience: May 11, 2024
Montana
1 review
0 helpful votes
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I never received ANY notification that my order had been received, shipped, etc. I love the dress.

Date of experience: May 10, 2024
Arkansas
1 review
0 helpful votes
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My Azzlee Order
May 15, 2024

This is my first time ordering from Azzlee. I ordered three tops. I got a confirmation that my order had been shipped and a link to track the package. However, the link did not work, so I emailed them and got a response in a couple of days both by email and also a phone call. I was satisfied with the response. My package arrived the next week, which was fine, so I would say my shopping experience was good. However, I was disappointed in the quality of the tops. The material is thinner than it looks on the internet. I don't anticipate these tops will last very long.

Date of experience: May 10, 2024
South Carolina
1 review
0 helpful votes
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Good Shopping Experience
May 15, 2024

Nice selections. Clothes are well made and comfortable.

Date of experience: May 10, 2024
Pennsylvania
2 reviews
0 helpful votes
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Great! Love my blouse.
May 15, 2024

Easy ordering and payment options. Received blouse and I love it.

Date of experience: May 10, 2024
Connecticut
1 review
0 helpful votes
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2 out of 3
May 15, 2024

Two out of three tops fit and I like those two, but I have no idea how to return the one that doesn't fit. I'm hoping the two I am keeping will de-wrinkle. The colors and styles are nice.

Date of experience: May 10, 2024
Kansas
1 review
0 helpful votes
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From azzlee customer service wanting me to contact a *******@azlee.com again and it comes back as a site that is NOT THERE. No offer to fix anything just give them another source of credit. I've already been charged for the purchase on the 10th of may. GIVE ME BACK MY MONEY ON MY CARD.

Date of experience: May 10, 2024
New York
1 review
0 helpful votes
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Tracking malfunction
May 15, 2024
Updated review

I had my packagevdelivered by a neighbor bevause my package was left at the wrong address. I am not sure how long it was there because the package tracking did not work properly.

Date of experience: May 10, 2024

Pages load really slowly
May 8, 2024
Previous review

Pages load really slowly

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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Patiently waiting for Order
May 15, 2024

Advised should have received order. Then later advised delayed again! Still not received 2 little tops first time ordered from Azzlee.

Date of experience: May 10, 2024
Georgia
2 reviews
0 helpful votes
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Easy
May 15, 2024

Easy to use! Delivery was quick. Great selections!

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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Beautiful dress
May 15, 2024

This is a beautiful dress, quality and true to size. There was some difficulty with shipping, but it was handled as soon as I contacted the company. I'm a returning customer!

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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My experience with Azzlee has been great. The clothing is attractively displayed, easy to order, delivered on time, and looks just like it's advertised. My first purchase was a dress, and I've now bought a cute shirt. I don't usually like to buy clothing online, but this stuff is great!

Date of experience: May 10, 2024
Minnesota
1 review
0 helpful votes
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Ver slow
May 15, 2024

Many notices of being shipped but not received. Very slow

Date of experience: May 10, 2024
New Jersey
2 reviews
0 helpful votes
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I bought 2 outfits FYI or 2 granddaughters. It turned out they did not like my choices. I can either forfeit my money for a future credit, accept a 30% refund or spend more money on a return they may reject.

Date of experience: May 10, 2024
Pennsylvania
1 review
0 helpful votes
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It took forever to arrive.
May 15, 2024

Order took forever to arrive, and the quality was poor.

Date of experience: May 10, 2024
California
2 reviews
0 helpful votes
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Awesome items!
May 15, 2024

Thank you for such great blouses. The style and sizes are perfect!

Date of experience: May 10, 2024