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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Shipping
Returns
Sustainability
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Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Décevant le haut et le bas basique cher pour ça tant pis pour moi. Je comprends pourquoi c'est une photo et qu'il n'y a pas de photo sur un mannequin car l'ensemble n'est pas terrible
Takes too long to get items. Merchandise is cheap and overpriced. Difficult to get returns and exchanges. Not satisfied at all, very disappointed.
Because the dress runs small, I wanted to return. You don't get a number to call, you have to email, which they do not answer. Every clothing site on Facebook is a joke. I have learned my lesson and I hope others listen. Do not order from these sites. You either get ignored or they won't refund you.
My experience is poor. I want to return and no one is telling me how to return the items and get a refund
I ordered on March 17. You sent an email asking if I got my order and then a rating. Cant' rate what I don't have. I wanted the outfits for a trip I took last week.
Arrived in a few weeks, and sizing is accurate!
Will need special care in washing & ironing.
Le t shirt est trop juste alors qu il est de la même taille que les autres articles. Dommage
Needed a phone number to gain information on returning grey outfit. No response through email.
All items I ordered will be returned... I am normally a size xl, but ordered a 2xl just to insure the garments were loose and flowing as shown...all were very much too small. I'm very disappointed.
So far so good. The jeans were okay but the shorts were not as advertised
Packages and order came extremely late, quality of the cloth are extremely low. Never ever will shop again with this company
It took forever to get here and the quality of the clothes are bad
This website is very deceiving. The clothes look so great on the site, when you finally get them the material is cheap and the seams are off center and the quality is poor. The elastic is tangled and it takes about 30 days to get the order. Sizing is way off also. I have been disappointed with my last 3 orders and will not be ordering again.
Not good. Need to return these items and have contacted customer service 4 times. With no response.
I was pleased that they arrived in about two weeks. However, you need more accurate descriptions of details and fabric content and measurements. I ordered two tops in the same size and fabric and they are vastly different. It would also be helpful if you included back views.
Smaller than measurements. Beautiful dress. I have ordered a larger size.
Fabulous website. Easy to navigate. Good selection.
Ottimo servizio, la merce rispecchia la descrizione
I've been in contact twice and still haven't received instructing for return.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members