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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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Every item in my order was extremely small, even though I used the AZZLEE size chart. Customer service has not provided me with an address for returns.
The pants I purchased bore little relation to the pants I received. There was no information in the packaging about returns or contact information. After researching, I discovered a mailing address which I then cited in my complaint to the BBB. I received an email from Azzlee more than a week ago saying "we're looking in this". Nothing since then
Good experience. No problem placing order. Took some time to received. Was notified when shipped and when it arrived at my home.
None of these items fit - they are definitely not true to size and the material is not what I thought it was - the pics are very misleading
Je n'en ai pas commande pas reçue donc pas de commentaires désolé.
Difficile de comprendre l'anglais mais je peux dire que ma commande a été rapidement prise en compte et expédiée tout aussi rapidement.
I am very disappointed! I never received my order even though the money was withdrawn from my bank account! Is it a big scam!BIG SCAM
I was kept in the loop during the mailing process. I appreciated it.
I was looking forward to shopping more but now I am discouraged b/c of the sizing.
I discovered our site and have enjoying shopping on it!
I was truly excited about my purchases until I actually received them. Some of the items look nothing like the picture I chose from. The quality of fabric are less than desirable. Very disappointed.
Now to figure out how to return 3 of the 4 tops.
Arms a little tight, not fitted for someone who works out
I don't like the way the returns are handled. First, before I. Ould get the return info, I had to explain what I want to return, and why. Then, instead of return address, I got a lengthy e-mail with all kinds of instructions, as wellas alternate offers, and still no return address. I have now been waiting for the return address for over a week. I am very dissatisfied with this unusual and unprofessional approach to returns.
Kept buyer informed along the delivery n processing stages
Had to go back out to get coupon number
Good delivery times. Products quite transparent to howcthey were portrayed in pics
I have sent 2 emails to customer service, asking for information about returning my purchase. I have heard nothing back yet.
I contacted them to exchange the two dresses for bigger size and they have contacted me back how to do this.
Item did not fit - request return information - email sent saying sorry it didn't fit - gave options I requested return with full refund. Have never hear another word….have never received return information….I never received refund.
It's been weeks since I ordered. Azzlee said the items were on the way but so far, nothing!
Where is my order? No order received where is it.!
Trying to return, the website says I need a confirmation from then before I return, I wrote about a week ago and there has been no reply.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.