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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Tried to exchange a blouse for a larger size, 10 days ago. I'll will never buy from these people again. I was led to believe they were located in Cali. But they are in China.
I don't like you method for return. I sent an email like i was directed asking for information to return my item and 4or 5 days later still did not hear from you. Too complicated to return your products if they don't fit.
I have been trying to find out where my order is and finally on Friday I received a "Delivery Email" WHERE DID YOU DELIVER MY ORDER...I DO NOT HAVE IT.
If I don't hear from you by tomorrow I will call my bank and file a complaint.
I thought the blouse with tiny buttons, and though an extra large, I couldn't get it pass my shoulders-The dragonfly blouse was way to sheer across my stomach
I wouldn't purchase from here again. Horrible fabric and very poorly made. I was very disappointed when I received my order.
I have not received the package therefore I cannot comment.
I have emailed four times to get information on returning the items to no avail. I am disputing the charges in my credit card at this point and just returning the items.
I am not happy at all. The size is not true. I only wear 2x, these i cannot even put on. People wearing 2x are not all flat chested.
I have not received my order, so how would I know if I liked the merchandise?
Delivery took a little long but very nice quality clothing
Sorry unhappy with order,disappointed with material in all products.
First time buyer. Will withhold my opinion until I receive my order but I will say I liked what I saw on the website. What I received was not as presented on the website. Colors and design were very blurred.
First time buyer. Will withhold my opinion until I receive my order but I will say I liked what I saw on the website.
Probably won't order again. Quality just not what I expected.
I've not ordered from Azzlee before and found a few items I thought would be nice. They arrived quicker than I expected, and the clothing was nice. The pants seemed bigger than I expected, but I may have gotten the wrong size. The tops were very nice.
Ordering the product was a breeze. It just took a little bit longer than I expected.
Some items did not fit right. Disappointing. This survey is annoying.
Good no problems would order again
From here came on time
I received am email asking if I received my purchase and I said that I haven't received it. I haven't heard back
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members