On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good, the blouse is beautiful and the dress but the dress is too small.
Saw it on Instagram, liked the clothes, went shopping! Easy, loved the experience!'
Out of the 5 items I ordered 2 fit right. The 2 piece pant suit was way off, the pants were huge and the top was way too small. The material used for the clothing is not breathable, and larger sized clothing needs a cotton blend so larger ladies are not hot all the time. In person I did not like the look of any of the 3 tops.
I have been trying since the day after I received the dress to send it back and they just keep stalling. If they don't send me the information today I am going to the Better Business Bureau.
Place my order, you took my funds from PayPal and I never heard from you again...had to file a dispute with PayPal
The clothing is fantastic and fits great! Thank you
I am a size XL which is what I ordered but the clothes don't fit he way I wanted them too. I should have ordered a size up.
It took many days and many applications to get my credit card finally excepted because as a apparently used PayPal or Amazon which does not have my current credit card.
I have emailed and said I did not receive my clothes despite the email saying they had been delivered. I was home the entire day Saturday and received an email that the package had been delivered, which it had NOT. So I contacted customer service with no response.
I received a pink colored shirt that was way to small i order a 2x. I contacted Azzlee about returning or exchanging. I received an email almost a week later advising me that they do jot have a return policy. I can return the item at my cost and they would refund the cost minus their shipping and handling costs. Who does this? Watch out. Shady company
Misleading company; false advertisement; where is my return label.
Unfortunately, I am allergic to fabric the item that I need to return
I received the clothing. I had ordered a size larger than normal due to the reviews and the clothing was still very small. I asked 3 times for a return authorization but have not been helped at this point still.
Beware.
Trying to return has been nothing but awful. Also wanted to do was get a shipping label, print it and take it to FedEx. They were so many different options and not just a straight answer for me.
Blouses need to be returned. No info on how to do this. 2x not designed for full figured wearer.
It was exciting opening the packaging. The colours of the garments were very vibrant. The giraffe top is for my daughter, so hope she likes it. Thankyou.
Ordered several items on March 19,2023 and have not received them. Customer Service reached out to me but no one has replied back. I just want my items ordered or my money refunded.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.