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AzzleeReviews 11,131

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,880 reviews

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Utah
2 reviews
0 helpful votes
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Review
May 13, 2023

Not good. The size and color are way off. No response on how to return this item.

Date of experience: April 13, 2023
California
1 review
0 helpful votes
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Dissatisfied customer
May 13, 2023

It's terrible as I can't get anyone to reply to my email!

Date of experience: April 13, 2023
Slovakia
1 review
0 helpful votes
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Unfortunately, I haven't received anything so far, I'm afraid it's a big scam

Date of experience: April 13, 2023
Massachusetts
1 review
0 helpful votes
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Disappointed in the quality of items ordered. Material very thin and see thru. Sizing is bigger than expected.

Date of experience: April 13, 2023
France
1 review
0 helpful votes
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Mauvaise expérience
May 13, 2023

1 - Ma commande à mis presque un mois pour soit disant être livrée.
2 - Ce matin en regardant le suivi livraison sur "Colis Privé" quelle surprise d'apprendre que mon colis venait d'être livré et se trouvait dans ma boite aux lettres. Mais pas de colis, j'aimerai bien savoir où se trouve mon colis. Je suis vraiment très mécontente.
3 - Impossible de joindre un quelconque transporteur. Colis expédié par YDH WEBSERVICES

Date of experience: April 13, 2023
North Carolina
1 review
0 helpful votes
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Not delivered
May 13, 2023

I received an email asking me to return email if my order had not been received (but to wait 48 hours). I waited 48 hours, emailed with a copy of my order. I have not received my order but now I've received an email asking me to rate my satisfaction with the order. No, I have not received my order.

Date of experience: April 13, 2023
Canada
1 review
0 helpful votes
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Purchasing from Azzlee
April 13, 2023

Ordering, delivery and follow up very good.
I received it quickly and your follow up to ensure it got here is impressive.

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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Summer is here!
April 13, 2023

I like my choices tho the products do run a bit smaller than usual medium.

Date of experience: April 13, 2023
Colorado
1 review
0 helpful votes
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Somewhat disappointed
May 13, 2023

I feel like I spent more than the clothing was worth. It took much longer than the 7-8 days stated in the check out screen to arrive.

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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I have sent 3 emails to try to return the clothes. As specified, unworn, undamaged, unwashed items with original labels attached. Will now contact my bank to open a claim.

Date of experience: April 13, 2023
Washington
2 reviews
0 helpful votes
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Still missing item
April 13, 2023

I have not received one of the items in my order so I did not review the last item on my order form

Date of experience: April 13, 2023
Tennessee
1 review
0 helpful votes
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Terrible - the clothing pictured is not what you get - and then they try to offer only 30% refund - still waiting for return address — it's been weeks now since I notified them - BUYER BEWARE

Date of experience: April 13, 2023
Florida
2 reviews
0 helpful votes
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Order experience
April 13, 2023
Updated review

Very easy and clear instructions. Size was accurate

Date of experience: April 13, 2023

Very easy and clear instructions
March 24, 2023
Previous review

Very easy and clear instructions

Date of experience: March 24, 2023
France
1 review
0 helpful votes
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Opinion
April 13, 2023

Site sérieux aucun soucis livraison rapide prix abordable

Date of experience: April 13, 2023
Tennessee
1 review
0 helpful votes
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Awful
May 13, 2023

Nightmare item not I expected I didn't see any address for returning it very disappointed

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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Unacceptable
May 13, 2023

Purchased blouse on 3/21/23, $35.98 charged to CC same day, as of today 4/23/23, nothing. No response on where blouse is. Checked my post office, nothing, only, label was created. This is the worst web site ever. Needed blouse for vacation, have nothing.

Date of experience: April 13, 2023
Alabama
1 review
0 helpful votes
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25 Days and still no dresses
May 13, 2023
Updated review

DO NOT ORDER FROM THIS SITE UNLESS YOU DON'T NEED THE ITEMS YOU ARE ORDERING FOR MANY MANY WEEKS. You might even prefer to order clothes for NEXT SEASON OR NEXT YEAR.

Date of experience: April 13, 2023

I like the quantity of options
March 19, 2023
Previous review

I like the quantity of options. I wish there were more views of an item just a single view.

Date of experience: March 19, 2023
Pennsylvania
1 review
0 helpful votes
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Very disappointed!
May 13, 2023

Trying to return. No response from my email. Put in my order # it wasn't excepted….saying too many characters. Would appreciate a response.

Date of experience: April 13, 2023
Massachusetts
1 review
0 helpful votes
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Swipe left
May 13, 2023

Cute clothes but the fit is terrible. They are like boxes. Too wide and too short and not made with pre-shrunk fabric. I couldn't return them after I had washed them or I would have contacted customer service.

Date of experience: April 13, 2023
Arizona
1 review
0 helpful votes
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I placed an order on March 30th 2023 approximately 100.00. Still don't have it and it is 4/12/23 Their so called tracking number shows my things sitting in Compton, CA with no movement since 4/1/23. I have emailed them twice and no response. And there is NO phone number to reach out to! I filed a fraud claim with my bank with my emails that have not been responded to. They will refund my money and file the fraud against this company. BEWARE!

Date of experience: April 12, 2023