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AzzleeReviews 11,160

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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Mississippi
1 review
0 helpful votes
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Returns
May 15, 2023

I reached out to customer service regarding a return, within a day of receiving the products. They did responsed however continued to never provide a return label or address. Still waiting on the information in order to return the items and get a refund. Will never use this company again or recommend them!

Date of experience: April 15, 2023
France
1 review
0 helpful votes
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Très déçue
May 15, 2023

C'est jolie en photo mais la réalité est toute autre.
Le tissu et les imprimés sont décevants.
Coupe pas jolie.

Date of experience: April 15, 2023
Canada
1 review
0 helpful votes
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Return information
May 15, 2023

The quality of merchandise was excellent but all items are too small and I need the information
To return them

Date of experience: April 15, 2023
Ohio
1 review
0 helpful votes
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Order has not arrived
May 15, 2023

Order has not arrived, no contact regarding when it will ship, and this email is asking me to evaluate the products.

Date of experience: April 15, 2023
Montana
1 review
0 helpful votes
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Easy to shop, not to return
May 14, 2023

Shopping and ordering were fine and easy. But returning is not. Still waiting for the code to return items.

Date of experience: April 14, 2023
Florida
1 review
0 helpful votes
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Poor quality and fit
May 14, 2023

Difficult to reach customer service. No instuctions on returns. Advertising reflects merchandise is a specific material and it's not.

Date of experience: April 14, 2023
Ohio
1 review
0 helpful votes
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Just ok
May 14, 2023

Just ok. It depends on the ease of return of ill fitting items

Date of experience: April 14, 2023
Colorado
1 review
0 helpful votes
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Product not received.
May 14, 2023

I have no idea how I like items as they never arrived.

Date of experience: April 14, 2023
Missouri
1 review
0 helpful votes
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Bad
May 14, 2023

Didn't receive my order and never got a answer why l didn't receive it

Date of experience: April 14, 2023
Texas
1 review
0 helpful votes
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I need receipt/paperwork to return them and get my money back! PLEASE SEND MY PAPERWORK! There was none in the package! Customer service please contact me…there is no number for me to call u
*******193. SANDY COBB. PLEASE CALL ME

Date of experience: April 14, 2023
California
1 review
0 helpful votes
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Buyer!
May 14, 2023

Items are not the correct size! Ordered march 9th, received April 14th! Will NEVER EVER purchase from this company again!

Date of experience: April 14, 2023
Washington
1 review
0 helpful votes
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Tracking Service
May 14, 2023

The tracking service for my order was confusing. The package actually arrived earlier than I expected, but the tracking website stillshowed it stuck in Los Angeles!

Date of experience: April 14, 2023
New York
1 review
0 helpful votes
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I doubt I'll order from this site again.
April 14, 2023
Updated review

Sizing is hit or miss. One item was completely wrong. Overall about 50% was close to what was advertised.

Date of experience: April 14, 2023

If everything looks and fits like it should then I...
March 25, 2023
Previous review

If everything looks and fits like it should then I will be very pleased.

Date of experience: March 25, 2023
California
1 review
0 helpful votes
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Never received my items
May 14, 2023

I paid for items that I never received, multiple emails and no resolution

Date of experience: April 14, 2023
California
2 reviews
0 helpful votes
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Looks good - but is not
April 14, 2023

Azzlee website had nice selection, however, the quality of the material is not complimentary. Also, all of the sizes small. Unable to get resound for a return. Will not order again, in fact, it makes me reluctant to order from any clothing website that i am not familiar with.

Date of experience: April 14, 2023
Virginia
1 review
0 helpful votes
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Slow but Polite delivery
May 14, 2023

Placed my order online and the process was fine. Merchant did follow up with delivery updates although delivery was longer than most.

Date of experience: April 14, 2023
France
1 review
0 helpful votes
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Délai de livraison
April 14, 2023

Vous devriez essayer de réduire les délais de livraison beaucoup trop long! Merci

Date of experience: April 14, 2023
Oregon
1 review
0 helpful votes
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All of the items I ordered did not fit. I had to email the company to receive "permission" to return these items, ridiculous, which I still have not received. I don't know how a company cannot have a decent return service. It's fine I have to pay for return shipping, but to have to wait for over a week for a response, and then to have to email back and say I want a full refund, and to ask for the address again, and to still not hear back to this day is absurd. I have a feeling they are waiting for 30 days to go by so I can't return anything. They tried to bargain with me to get 30% refund. No thank you. Do not buy from this company!

Date of experience: April 14, 2023
Canada
1 review
0 helpful votes
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Cloches item purchase
April 14, 2023

I did not received one item but 3 other item it is ok

Date of experience: April 14, 2023
Tennessee
1 review
0 helpful votes
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Not what I expected
May 14, 2023

The dress took forever to get here. Came from over seas where I thought it shipped here in the US.

Date of experience: April 14, 2023