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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I ordered March 22. It's now April 15th. And I have not received the order.
Plutôt agréablement surprise
Dommage qu'il n'y ait pas de suivi de colis (arrivé le 14 avril pour une commande le 21 mars 2023)
Order 4 items. All too small and flimsy material. Advertised as "Easy Returns" but anything but….,waited days to get a response and then tried to negotiate with discount to return items. Buyer Beware! Buy American and save your money.
No receipts were in the bags and I do not know how to return the clothes.The items were very pretty, they did not fit based upon the size chart provided by company.
Sizing is multiple sizes too small. Fabric is low quality. Returns are impossible. You must contact them by e-mail, they are slow to respond, require multiple hoops to jump through. Still trying to return
Everything was perfect size color fabrics all what i was expecting
Beautiful clothes I haven't received any of my clothing yet
-All Products we're very attractive;
-Combination sets were very stylish.
All was great from order to arrival! Everything went so smoothly!
First and last time order. I thought these were quality clothes made in USA. Not.
Ordering was easy, everything I ordered was in stock. However, I was not quite pleased with the quality of the fabric of the blouses. Shipping was kinda slow.
Nothing is the correct size and they will only refund 50% of your purchase to return the items.
I want a return process…I wrote 3 times…NO ANSWER….
What can I do? It' a not a great business process….you assured you assume the returns…
Don't like the product and takes waaaaayyyy to long to receive items. Customer service is late to respond.
Difficult to track item and it took a long time to be delivered.
I have not received The casual zipper hooded coat and the pants set! I am very disappointed in Azzlee.fr. They haven't answered my e mail either. And now I wonder if they are a real company? I will try to get help from pay pal to get my money back!
Communication was slow. The tracking system for shipping took a while before I could see the actual location of the product and know it was on the way.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members