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AzzleeReviews 11,169

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Ohio
1 review
0 helpful votes
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Good company!
April 16, 2023

Overall good experience. There was only one item that I wasn't happy with and if I'd kept the package I'd prob be able to return, my bad not their fault by any means. I will give to a friend, good quality just not a fan of the material if that item. Otherwise, great company and I will purchase from again!

Date of experience: April 16, 2023
France
1 review
0 helpful votes
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Bien
April 16, 2023

Bonjour la commande correspond tout à fait ma demande et délai de réception respecté

Date of experience: April 16, 2023
Wisconsin
1 review
0 helpful votes
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Disappointed
May 16, 2023

I ordered four items all the same size. Two fit, one was too tight and one was too baggy. It's been over a week and I am still waiting for information as to return the items that don't fit.

Date of experience: April 16, 2023
Colorado
1 review
0 helpful votes
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Sizing is irregular according to size charts. So clothing is difficult to fit.

Date of experience: April 16, 2023
Louisiana
1 review
0 helpful votes
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Although I wear Size 3X, three blouses were too small. I want to be refunded my money. Although some blouses were listed as 5X, I am not sure they would fit.

Date of experience: April 16, 2023
Indiana
1 review
0 helpful votes
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Refund process
May 16, 2023

I have sent a return list, I was very disappointed in the quality of clothes because on your website it does not show to be so see threw like a bath suit coverup. I have sent a second email with the items again for a refund.

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Terrible quality
May 16, 2023

The shirts all shrunk to be way short like a belly shirt and wrinkled horribly

Date of experience: April 16, 2023
Kentucky
1 review
0 helpful votes
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First time shopping online and looking forward to receiving summer clothes.
Clothes are gorgeous with wide array of colors and style. I will write another review once I receive clothes.

Date of experience: April 16, 2023
Canada
1 review
0 helpful votes
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L'
May 16, 2023

Je trouves que les tissus sont transparents et qu'ils ne sont pas comme je pensais. Je suis déçu de mon expérience.

Date of experience: April 16, 2023
New York
1 review
0 helpful votes
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Returns are a serious problem
May 16, 2023

The return process could cost you as much as the original items you purchased. It is a shame.

Date of experience: April 16, 2023
California
2 reviews
0 helpful votes
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Exchange
May 16, 2023

I have been trying to exchange the top for a 3x for 2 weeks now they sent a link and told me i would have to pay $18.00 which is fine except theres no way to do that on the link it promps me to reperchase the item. I would really like so better way for an exchange.

Date of experience: April 16, 2023
Georgia
1 review
0 helpful votes
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Dealing with Azzlee
May 16, 2023

I had to pay over $13.00 to return them.
I found the company difficult to work with. I kept getting emails offering me a discount if I would keep the merchandise.

Date of experience: April 16, 2023
Georgia
1 review
0 helpful votes
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Not as advertised
May 16, 2023

Would not ever order again
Not as described/material not as
Shown online

Date of experience: April 16, 2023
Pennsylvania
1 review
0 helpful votes
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Never Again
May 16, 2023

I received 5 beautiful tops in size large. Only 2 fit. One was more of a small size because it didn't even fit my daughter who is a medium.
Return process not as easy as I am accustomed to so I gave away to my daughters or friends what didn't fit.

Date of experience: April 16, 2023
Canada
1 review
0 helpful votes
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Belle création à bon prix
April 16, 2023

Bon service, livraison assez rapide, grandeur assez représentative,

Date of experience: April 16, 2023
Texas
2 reviews
0 helpful votes
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Check out was difficult ….some items are very different from the pictures on line.

Date of experience: April 16, 2023
Florida
1 review
0 helpful votes
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Order not received
May 16, 2023

Very frustrated because I haven't received my order.

Date of experience: April 16, 2023
Virginia
1 review
0 helpful votes
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Slow Service
May 16, 2023

Items are cut small. Took a long time to receive package. Waiting for credit.

Date of experience: April 16, 2023
Belgium
2 reviews
0 helpful votes
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Kleding
April 16, 2023

Ik vind dat de stoffen mooier voorgesteld zijn op de foto's dan in werkelijkheid

Date of experience: April 16, 2023
Alabama
1 review
0 helpful votes
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Poor customer service
May 15, 2023

Items ordered were of very poor quality. I contacted Customer Service for return instructions and received no response until I contacted them a second time. Then I received a response asking if I would accept a partial credit and keep the items. I replied to that message and again received no response.

Date of experience: April 15, 2023