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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Both blouses were too tight across the chest for my wife so I need to send them back. I contacted AzzLee at *******@azzlee.com as instructed to initiate the return process. It is now two days later and I've heard nothing in response. I'm not feeling good about this.
Site worked fine. Can't say more because I am having computer issues.
Shipping was a little long but it did arrive fine and the quality is pretty good just not what was depicted
I ordered four items and immediately repackaged 3 of the items because I did not like the material.
I contacted Azzlee's Service to inquire about how to return (as they requested). I still have not
Heard from them despite numerous emails from me to request return instructions.
I like the fourth item which I kept.
Horrible return policy. Won't issue full credit. Offered me $5, then $7 then $9. All a big scam
Pretty darn good! First time I ever bought anything through a Facebook ad, and after I purchased, had a bit of buyer's remorse, thinking this wouldn't go well; but when the garments arrived, I was very pleased with them.
I should have known quality would be off since prices were so good.
Such an easy website to shop on. Love your styles.
I'm still waiting for my order wish I knew when I will get it.
Excellent selection, cute items, and very affordable. The shipping is so slow
Haven't received my order. I confused as to why I have gotten this review to fill out because I have nothing to review. It hasn't been delivered.
Kept me up to date on transportation as it took longer.
Praying clothes are as great as they look but has not been delivered. I reported the problem but no one has gotten back to me. Makes me wonder how trustworthy your company is and hoping I did not make a costly mistake.
Praying clothes are as great as they look
Very poor quality clothing. I am trying to imitate a return and have yet to hear back from someone.
My shopping experience was fine, its getting the things that are small, hard to send back! I have never in my life had such trouble doing that.
Very good. Site easy to use and clothes appear to be of great quality.
Great! Even saved my items in the cart so I didn't have to find them again.
I'm mostly disappointed in the material of all items. It is rather stiff. Also no options in packaging for returns.
I receive an email that the merchandise has been received, but it has not been received.
It takes longer that expected to receive the items but overall I am satisfied with my purchase..
It took 2 weeks to receive the dress I ordered. The dress was fine, but I am sending it back because I have found one that I like a little better.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members