On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered four dresses but only received three dresses.
Cute clothes but can't get a response from the company to begin the return process.
My main issue was with the sizes. The blouses all ran too small. The leggings were nice and ran true to size.
Love the look of your clothing. This is a one item experiment. Material is heavier than expected. It draped well in the advertisement. Let me wear it and get back to you. The image in the advertisement caught my eye and it is exactly as presented in your photograph.
Love the look of your clothing. This is a one item experiment. Hope it is as presented. If so you will have a repeat customer. Please do not share my contact information.
Great products size is true to fit.would recommend
What you see is what you get. Nice clothes for a reasonable price
I bought 5 pieces, and am trying to return all of them. All very cheaply made - don't fit bodies well; cheap material. Just all-around poorly made.
In addition, I've been trying to contact them for 6 days to return the items, with no response. Their return policy is within 30 days - so taking 6+ days to even both responding to a return query (which you are required to email before returning items) is pretty problematic.
Très bien. Je suis contente des vêtements. Je note cette marque pour d'éventuels futurs achats
Overall liked the products. Customer service is slow and shipping times were slow.
Unhappy with the bathing suit, is very pretty but uncomfortable.
23 days after I placed the order and has not arrived yet.
Très beaux produits, bonnes grandeurs, bonne communication avec la compagnie, je recommande.ce site.
Merchandise was nnot pictured and is taken forever to get refunded. Email after email bargaining on 30-50 percent offers before they will send you a return address for a refund. Not easy refund as advertised
Cheaply made. Poor quality fabric. Sent the wrong size for one of the 2 items I ordered. No reply to email inquiry on how to return. Arrived late even though I paid for expedited shipping.
J'ai effectué cette commande en m'assurant de retour en cas de besoin.
Et aujourd'hui, je vois que ce n'est pas le cas.C'est la 1 ere fois que cela m'arrive pour une commande sur internet.
The company gave options to the return policy, with detailed instructions for return
It was very good. I don't have time for anything more.
I like what I ordered. But I was not sure the size I ordered. I ware a women's size 1X. If I order again I will need to remember what my actual size is in your size chart.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.