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AzzleeReviews 11,188

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Washington
1 review
0 helpful votes
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Slow Delivery and lack of communication/Poor quality
May 19, 2023
Updated review

I didn't hear from this company so after two plus weeks sent asked where my order was. It came a few days later and their reply came after it was delivered. I should have known the quality would be poor because of the low price. Items really don't look like the pictures--colors not vibrant at all.

Date of experience: April 19, 2023

So far So good Will see what they look like before...
March 28, 2023
Previous review

So far So good Will see what they look like before more

Date of experience: March 28, 2023
Delaware
1 review
0 helpful votes
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Return policy
April 19, 2023

I would like to return the blouse but am finding it almost impossible to navigate the return policy. I think this is purposeful. I will no longer order from Azzlee

Date of experience: April 19, 2023
Illinois
4 reviews
0 helpful votes
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I first ordered from Azalea in February of 2023. It took forever for my order to arrive. Once the order arrived the items were of poor quality and the sizing was off. When I tried to return the order I was told I had to meet their requirements for a return. They would not accept my return and offered only a percentage of the total of the order and was told to keep the items. I have no use for clothes that I don't want or could possibly wear. In the end I accepted a full refund in store exchange. I reordered new items and again am still waiting for the order to arrive. The last order was placed in late March of 2023. So all in all I would not recommend purchasing anything from this company.

Date of experience: April 19, 2023
Minnesota
1 review
0 helpful votes
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Customer Service
May 19, 2023

Customer Service is nonexistent so I would like to return but there is no shipping label or order or return info.

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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Awesome Looking Clothes
April 19, 2023

This is my first time purchasing shirts from this site. Although I do love what is offered, I hate that they are all made in China. I searched the website trying to find out this information with no luck. Won't be buying anything from them again.

Date of experience: April 19, 2023
Illinois
1 review
0 helpful votes
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Striped Shirt
April 19, 2023

This shirt is just an OK recommendation. It is not a heavy cotton, but very light weight. I hope it won't shrink when I wash it. It is straight side seams even though it looks like it flares out a little, it doesn't.

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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Customer Service Contact Helpful
April 19, 2023

Overall satisfactory. Ordered three items and requested to return one.

Date of experience: April 19, 2023
Arkansas
1 review
0 helpful votes
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I ordered two outfits - all the same size but one of the tops was so small I could hardly get it on and off. The other 3 pieces fit fine. I emailed asking how to return or exchange.
No reply yet.

Date of experience: April 19, 2023
France
1 review
0 helpful votes
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Bad experience
May 19, 2023

I will never buy from you again and i will dissuade if anyone would like to do

Date of experience: April 19, 2023
Washington
1 review
0 helpful votes
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Bad customer service
May 19, 2023

Bad customer service! It was so hard to get anyone to email me back in a timely manner.

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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Slow delivery
April 19, 2023

Delivery was very slow. Products made very flimsy.

Date of experience: April 19, 2023
Louisiana
1 review
0 helpful votes
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Causciose shopper
May 19, 2023

I was attracted by the great unique design of the clothing. Pricing is low which may reflect my product quality issues. The sizing carts were gritty accurate, although the fit is a bit tight. Larger sizes would have been too large. The fabric quality was poor, which will make me think twice before ordering from this company again.

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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Delayed
May 19, 2023

My clothing did not arrive for over a month. They ran small according to their sizing chart. The material of the green dress was inferior. The dress was cut on the bias. I could not track my order or reach the company

Date of experience: April 19, 2023
Utah
1 review
0 helpful votes
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Poor customer service
May 19, 2023

Tried contacting then several times to initiate a return. Absolutely NO response from them.

Date of experience: April 19, 2023
Georgia
1 review
0 helpful votes
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Not satisfied with sizing
May 19, 2023

I need to return both items as they are to short and too snug. I ordered size I would normally order. It has taken many attempts to communicate with this company about a return. Good quality clothes, just didn't fit me right.

Date of experience: April 19, 2023
Michigan
1 review
0 helpful votes
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First time order. Can't wait to see the items I ordered - now that I received the items, I need to refunded for 3 of them. Hopefully, after returning them within the time-line indicated, I will see the refund to my account.

Date of experience: April 19, 2023

First time order
March 29, 2023
Previous review

First time order. Can't wait to see the items I ordered

Date of experience: March 29, 2023
Illinois
1 review
0 helpful votes
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The item received is not the one that is pictured. It is sized very small and doesn't have the added button feature on the front and doesn't have the cuffed sleeve. I'm very disappointed because the one pictured is beautiful. I will not be ordering anything again from this company

Date of experience: April 19, 2023
France
1 review
0 helpful votes
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Nouvelle expérience
April 19, 2023

1 er achat sur ce site et j'en suis ravie.
Les tailles correspondent

Date of experience: April 19, 2023
New York
4 reviews
0 helpful votes
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Dresses
April 19, 2023

They look better in the pictures than in real life

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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Wrong color tee
May 19, 2023

I ordered a gray tee and received a green one instead.

Date of experience: April 19, 2023