business logo of Azzlee

AzzleeReviews 11,053

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey star
grey star
grey star
grey star
grey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Hawaii
1 review
0 helpful votes
Follow Pamela S.
Unfollow Pamela S.
Send Message
Share Review
Report Review

Sizing was off
June 4, 2024

The clothes was a size smaller than the measurements and did not look like the fit on the model. I requested to return.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
Follow Sue X.
Unfollow Sue X.
Send Message
Share Review
Report Review

Delivery
June 4, 2024

The delivery of the ordered blouse took awhile. I also expected a more durable fabric.

Date of experience: June 4, 2024
Louisiana
1 review
0 helpful votes
Follow Glenda G.
Unfollow Glenda G.
Send Message
Share Review
Report Review

Clothing purchase
June 4, 2024

Clothes I purchased were too small. Your return policy is absolutely the worst I have ever used. I did get a 30% refund on two items.

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
Follow Rebecca L.
Unfollow Rebecca L.
Send Message
Share Review
Report Review

Disappointed
June 4, 2024

The dresses were too tight in the shoulders...which I have never had that in a large dress. My daughter couldn't even wear it. Too hard to send back so gave them away.

Date of experience: June 4, 2024
Washington
1 review
0 helpful votes
Follow Mindy X.
Unfollow Mindy X.
Send Message
Share Review
Report Review

Scam...do not shop here
June 4, 2024

Items delivered were not like the pictures. Fabrics are cheap, sizing is wrong. Returns are impossible. Refunds issued with a giftcard are not usable.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Mindy,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Wisconsin
1 review
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Send Message
Share Review
Report Review

Nice dress
June 4, 2024

Runs 2 sizes too small. Cost too much to ship back so I will find someone it will fit.

Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
Follow Evelyn G.
Unfollow Evelyn G.
Send Message
Share Review
Report Review

Product exactly as described. Great fit as well. Very pleased.

Date of experience: June 4, 2024
Texas
2 reviews
0 helpful votes
Follow Dennis T.
Unfollow Dennis T.
Send Message
Share Review
Report Review

Great once order received. Took longer due to filling order

Date of experience: June 4, 2024
District of Columbia
1 review
0 helpful votes
Follow Barbara V.
Unfollow Barbara V.
Send Message
Share Review
Report Review

First order
June 4, 2024

For the most part I am pleased and will be ordering more in the future. One blouse seems a bit big.

Date of experience: June 4, 2024
Kansas
1 review
0 helpful votes
Follow Carla M.
Unfollow Carla M.
Send Message
Share Review
Report Review

Never Again
June 4, 2024
Updated review

I won't place another order. Should have studied the return policy. Would only give me 30% of my money back and I have to send it back paying the postage myself. Not even going to bother. Either throw in the garbage or good will. Tried to give it away but no luck. Material very thin.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Carla,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!


Great selections
May 15, 2024
Previous review

Great selections

Date of experience: May 5, 2024
Tennessee
2 reviews
0 helpful votes
Follow Valerie S.
Unfollow Valerie S.
Send Message
Share Review
Report Review

Dress very wrinkled and not a quality product. It doesn't want you to iron or steam it!

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
Follow Marjorie W.
Unfollow Marjorie W.
Send Message
Share Review
Report Review

Return
June 4, 2024

I received my product over 2 weeks ago and immediately returned it because of sizing

I'm still waiting on the credit on my account

This message seems very late for checking on customer satisfaction

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
Follow Carol T.
Unfollow Carol T.
Send Message
Share Review
Report Review

Return all but one
June 4, 2024
Updated review

Everything was too small. I want to return them and be refunded.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Carol,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!


Nice selections
May 12, 2024
Previous review

Nice selections

Date of experience: May 2, 2024
Idaho
1 review
0 helpful votes
Follow June X.
Unfollow June X.
Send Message
Share Review
Report Review

My Review on the products that were sent to me.
June 4, 2024
Updated review

Ordering my product was easy. Some of the items did not look like the advertisement. The quality of the item seem to be sufficient.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear June,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!


Many to choose from and well displayed
May 15, 2024
Previous review

Many to choose from and well displayed.

Date of experience: May 7, 2024
Pennsylvania
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Send Message
Share Review
Report Review

Disappointed
June 4, 2024

Well delivery took forever and package was taped together finally received?! All 3 tops run small? Not quality material. 😕 I actually threw one away! Never again 😒

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Susan,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Ohio
1 review
0 helpful votes
Follow D T.
Unfollow D T.
Send Message
Share Review
Report Review

Love my pants!
June 4, 2024

I'm always hesitant to order from FB as I've been burned. But I was looking for lightweight pants for summer and these looked like just the thing. The shipping did take longer than hoped, but they arrived. The fit was true to size. I'm 5'2 190 lbs and ordered a xl, fits perfect. They are light weight, stretch, loose and Are just as described on the FB ad. I thinking of buying another pair.

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
Follow Cynthia B.
Unfollow Cynthia B.
Send Message
Share Review
Report Review

The fabrics and designs are unique and comfortable.
June 4, 2024
Updated review

Good variety of products to consider. I did not know what the fabrics would be like, but I do like them. Have not washed my items yet, but concerned how they will stand up.

Date of experience: June 4, 2024

Good variety of products to consider
May 15, 2024
Previous review

Good variety of products to consider.

Date of experience: May 7, 2024
New York
1 review
0 helpful votes
Follow Birgitta D.
Unfollow Birgitta D.
Send Message
Share Review
Report Review

Delayed response
June 4, 2024

I received my order a few weeks ago, wrote an email as instructed to get instructions regarding return of order. Both tops were I'll fitting. Too small. Smaller than my usual size. I still haven't gotten return instructions.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Birgitta,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Missouri
1 review
0 helpful votes
Follow Isabelle B.
Unfollow Isabelle B.
Send Message
Share Review
Report Review

Almost every single thing I ordered was so small I couldn't even put them on, even though I followed the sizing guidelines on the website. I will say that they were very responsive about my returning the clothes for larger. Sozes

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Isabelle,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Missouri
1 review
0 helpful votes
Follow Christina L.
Unfollow Christina L.
Send Message
Share Review
Report Review

The return policy is bad. They said that they would exchange the clothing for ones that fit… problem is they don't have my size. They do not take returns for refunds. So I'm stuck with clothes that don't fit.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Christina,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!