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Azzlee

azzlee.com
chic, casual womenAge 26-45, 46-60
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About the Business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Reviews Summary

Azzlee has a rating of 2.4 stars from 10,798 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Azzlee most frequently mention customer service, poor quality and return address. Azzlee ranks 21st among Women's Clothing sites.

service
3,987
value
117
shipping
124
returns
101
quality
347
This company does not typically respond to reviews

Instant Feedback

16,881 reviews
New York
1 review
0 helpful votes
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Recent order
May 24, 2023

It took about 2 1/2 weeks to receive my order.
Some items need to be returned for sizing issue
I cannot get any information on how to start the process
Site says I cannot return without authorization to do so.

Date of experience: April 24, 2023
Florida
1 review
0 helpful votes
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Decent inexpensive items
March 9, 2024

The pictures make the clothes look a lot more vivid than they are actually in real life. The shipping is quite slow and there is virtually no communication. The shirts I ordered are of decent quality and wash and wear well. I don't think I would ever buy pants again though- that quality seemed much lower. Not sure I would order again. I think I got lucky this time.

Date of experience: March 9, 2024
New Zealand
1 review
0 helpful votes
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Returns policy disappointing
October 1, 2023
Updated review

It would be good to select multiple options on the filter rather than having to go back each time.
I was unable to get a full refund on wrong sized items but managed a compromise with the helpful service team.

Date of experience: September 1, 2023

It would be good to select multiple options on the...
August 11, 2023
Previous review

It would be good to select multiple options on the filter rather than having to go back each time

Date of experience: August 11, 2023
California
1 review
0 helpful votes
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Don't worry about ordering
May 25, 2022

After all the pandemic ordering nightmares, I was cautious. The order went perfectly. Everything got here on time, in wearable shape and is extremely well made. I used their sizing guides and had no surprises. I love all my items

Date of experience: May 25, 2022
Florida
1 review
0 helpful votes
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I bought this shirt for my mother. She said it was 2 sizes too small and so I gave her the customer service email to contact about return and exchange for a bigger size. She has not received a response.

Date of experience: May 8, 2023
Indiana
1 review
0 helpful votes
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My grandson wanted to get a special necklace for his mother for her birthday. He asked me to help. We found your website and and he picked out a combination of necklaces and they arrived on her birthday! She loves them!

Date of experience: May 13, 2024
Nebraska
1 review
0 helpful votes
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Great company with shipping delays.
June 6, 2024
Updated review

I am enjoying the quality of my outfits. However, the tops run a bit small so I would suggest sizing up especially if you don't like a snug fit. The shipping took a lot longer than expected. Had hoped to wear a couple of outfits for activities the first part of May (initially expected shipping was supposed to get it to me in plenty of time) and my order took until the end of May to arrive.

Date of experience: June 6, 2024
Azzlee S. Azzlee Rep
11 months ago

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!


LOVE THE OUTFITS AND GREAT PRICE!
May 7, 2024
Previous review

LOVE THE OUTFITS AND GREAT PRICE!

Date of experience: April 26, 2024
Canada
1 review
0 helpful votes
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Not good
July 20, 2023

Purchasing was easy. Package came in decent time. But trying to return items is difficult. You do not make it easy. And your products are weird. They are made for one body type - tall and thin. I am short, average build. But since I have boobs and a butt - your clothes fit weird. And all your pants are such a strange material. I will not purchase from you again.

Date of experience: June 20, 2023
California
1 review
0 helpful votes
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No new outfits for vacation
May 15, 2024

I placed an order for an upcoming vacation on April 13. I didn't hear another thing until this past week. Now I was posed a question if I wanted to receive the remaining items. No matter what now, I won't have the outfits for vacation.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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First time ordering
October 2, 2023

Ordering is easy. I like their site. Remember to check sizing on each item as they can vary.
I am currently waiting for a return authorization because I ordered a lot of wrong sizes as I didn't pay attention. The love the products. Their color, style, and fabric are great. I was able to keep some of the items I ordered and they may be feel good when wearing.

Date of experience: October 2, 2023
Texas
1 review
0 helpful votes
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Return
June 1, 2024

Ordered 2 items on line. They didn't fit. You claim to have easy online returns. That's false advertising! After exhausting tries; finally able to get an address of some co in NY. Shipped to them thing it's done only to receive it back 6 was later. Undeliverable!

Date of experience: June 1, 2024
Azzlee S. Azzlee Rep
12 months ago

Dear Norma,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: service@azzlee.com. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Canada
1 review
0 helpful votes
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No service response
April 3, 2023

Clothing was received on time, material not what was expected. Have sent in 4 requests to their contact *******@azzlee.com, no response! NOT HAPPY! Website specifies that a return can be done once they have received a request and send you a return label. They are not holding up their end of the bargain. Don't be fooled by pretty pictures.

Date of experience: March 4, 2023
Texas
1 review
0 helpful votes
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Disappointed
May 15, 2024

Color of one outfit not as it appears online; gold en color online - received dull mustard yellow.

White shirt is skimpy, nothing like the photo and material was see-through. The red pants were too small and didn't show the design and color of the photo online.

The return process is circuitous and time consuming.

Date of experience: May 13, 2024
Colombia
1 review
0 helpful votes
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You should be ashamed
June 4, 2023

Your clothes are cheap and flimsy. False advertising. You should be ashamed to trick people into buying these clothes. They are not as advertised! You did not respond to my return request. So now I am out over 200 dollars for clothes that don't fit and that I would never wear anyway. I feel as if I've been swindled.

Date of experience: May 5, 2023
California
1 review
0 helpful votes
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Terrible customer service!
June 8, 2023

My items took forever to arrive, and they are completely ill fitting and just all around poor quality. I've contacted the company any number of times for their advertised "easy" returns - it is almost impossible! I still have the items, it's been nearly a month, and it takes a week or more to get any response to emails, and then they try to get you to "keep" the items for a fraction of price paid in return. It's a total scam. I'm so disappointed to do business with them. I'm going to keep trying to get this stuff returned, but at this point, I think they are just trying to make me just give up.

Date of experience: May 9, 2023
Indiana
1 review
0 helpful votes
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Good experience
September 19, 2022

I was really surprised at how quickly I received my item. There are times from other company's that I forget that I ordered something because it takes so long. I believe that I received it in less than 2 weeks. My item looks like the picture and fits true to size. Overall, I'm very happy with this whole transaction.

Date of experience: September 19, 2022
Colorado
1 review
0 helpful votes
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Long distance
April 8, 2024

Took forever to ship, which didn't happen until I made email contact. One item out of 4 was out of stock and they were going to wait until it came back in stock to ship. Have me a choice to cancel or order different item. Ordered at the beginning of March and finally received near the end of March. Took a long trip on a slow boat from China.

Date of experience: March 29, 2024
Illinois
1 review
0 helpful votes
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Returns
May 30, 2023

Returns are not easy. They don't want items returned. They offer 30% refund and you keep the items or a gift certificate on your next order before they will impart the information in a full return at your expense. Lesson learned. I won't order from them again.

Date of experience: April 30, 2023
Australia
1 review
0 helpful votes
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Sizes
August 17, 2022

I think Azalea sizes are somewhat different to what my sizes are like. Ordered a large as I usually am a medium. Was hoping this size would be nice and roomy. It does fit me but not as loose as I had hoped.
Love the top though

Date of experience: August 17, 2022
Florida
1 review
0 helpful votes
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Customer service was good
June 6, 2024

Azzlee customer service was surprisingly exceptional. 2 out of 3 of my chosen articles were Out of stock but I received them in a very short time and azzlee made sure I was offered all options to make the experience positive. Love these cotton blouses. I'll be buy something again!

Date of experience: June 6, 2024
Azzlee S. Azzlee Rep
11 months ago

Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us.
Thanks for choosing Azzlee – it's a pleasure to have you as our valued customer!