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AzzleeReviews 11,226

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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Oregon
1 review
0 helpful votes
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I will never order anything again! Looks nothing like the pictures! So cheaply made! Hate the material!

Date of experience: October 26, 2023
Australia
1 review
0 helpful votes
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Poor customer service and quality
November 2, 2023

Their aftersales sport is atrocious. The sizing is wrong and materials are cheap and ill-fitting.
They refuse to give full refund

Date of experience: October 26, 2023
Australia
1 review
0 helpful votes
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Overall disappointed
November 2, 2023
Updated review

Not good quality.
Poorly made.
Not a good representation on line.

Date of experience: October 26, 2023

Love this range
October 5, 2023
Previous review

Love this range.
Something for everyone.

Date of experience: October 5, 2023
Australia
1 review
0 helpful votes
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Yuk
November 2, 2023

Regretful purchase. This experience has been most unpleasant.

Date of experience: October 26, 2023
Illinois
1 review
0 helpful votes
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Not what I expected.
November 2, 2023

Only 1 of 3 shirts purchased fit according to size indicated.

Date of experience: October 26, 2023
California
1 review
0 helpful votes
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Be careful ordering from here
November 2, 2023

Some products are not as they appear. The pants look nothing like the photo.

Date of experience: October 26, 2023
Australia
1 review
0 helpful votes
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Sizing
October 26, 2023
Updated review

Sizing most difficult- I ordered 4 medium shirts & they are all different fit - from large to a bit firm. Easy process to order.

Date of experience: October 26, 2023

Found the discount codes difficult to understand
October 6, 2023
Previous review

Found the discount codes difficult to understand.

Date of experience: October 6, 2023
New Mexico
2 reviews
0 helpful votes
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No order has arrived
November 2, 2023

I have not received my order, that's why I'm dissatisfied..

Date of experience: October 26, 2023
Australia
1 review
0 helpful votes
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Not what I thought
November 2, 2023

Low quality fabrics used, so won't be ordering again

Date of experience: October 25, 2023
Canada
1 review
0 helpful votes
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Sweater
November 1, 2023

Sweater looks much nicer in the photos than in person

Date of experience: October 25, 2023
Australia
1 review
0 helpful votes
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Nothing to add
November 1, 2023

Looked softer fabric in the photos so not overly happy

Date of experience: October 25, 2023
New Zealand
1 review
0 helpful votes
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Dissappointed
November 1, 2023

Nil information came with the clothing. I was lucky to have printed off the order so I knew exactly what was what, but I could not correspondend any of the bags with the item order number etc.

The time delay in getting a reply from receiving the order was not good.

Date of experience: October 25, 2023
Australia
1 review
0 helpful votes
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Avoid
November 1, 2023

The tops I received were absolute rubbish, poorly made with cheap flimsy material.
They are not an Australian company, the clothing is from China and even though they claim to have a warehouse here you can't return them to an Australian address so they will offer a partial refund if you keep the clothes saying postage will be too expensive.

Date of experience: October 25, 2023
Canada
1 review
0 helpful votes
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Disappointed
October 25, 2023
Updated review

I was disappointed that I was not told about one of my items was out of stock, until I enquired about why it was not shipped with the other items

Date of experience: October 25, 2023

Returns
July 28, 2022
Previous review

I am looking to find where I can return 3 of the tops

Date of experience: June 28, 2022
Australia
1 review
0 helpful votes
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Sizing and returns policy
November 1, 2023

Their sizing is horrific. I bought 3size medium items all of a similar cut. One won't even go on me. One is quite tight and the 3rd fits! The goods are despatched from Sydney but I have to pay postage to USA to return them. Very disappointed.

Date of experience: October 25, 2023
Texas
2 reviews
0 helpful votes
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Pant -
October 25, 2023

Three styles of pants all fit me well. Cotton fabric good. Updated pant styles and shorts are good too. I'm set for summer, spring and even going into fall in Texas these work great

Date of experience: October 25, 2023
Australia
1 review
0 helpful votes
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Arrived quickly but too hard to contact to return when wrong size.

Date of experience: October 25, 2023
Madagascar
1 review
0 helpful votes
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Eventually replied
November 1, 2023

I contacted Azzlee through the email provided n the website but got message that the email was not available. I also contacted via fb. Azzlee did eventually get back to me and offered to fully refund me, although I had to pay the postage back to the USA, or I could keep the 2 items and get a 50% refund. I opted for the latter (still waiting)and will gift the items to friends.

Date of experience: October 25, 2023
Australia
1 review
0 helpful votes
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Easy shopping
October 25, 2023

Very efficient and prompt service but delivery was quite slow.

Date of experience: October 25, 2023
New Zealand
1 review
0 helpful votes
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Value for money
October 24, 2023

Prompt delivery, goods presented in individual packs. For buying without trying, well pleased with purchase

Date of experience: October 24, 2023