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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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Great quality and so pretty - but it doesn't fit me
The clothing feels good to the touch and looks good on me. Though the cold hasn't come to my part of Texas, I'm really prepared. I'm really looking forward to wearing the lined sweat set.
1st order great choice and great service.
2nd order--trouble with ordering process
Easy to purchase. Just hope order arrives soon! Im not happy about extended wait time for arrival of order
The sizing wasn't right and the material was v disappointing. Wanted to return for a refund by outward shipping wld not b refunded and had to pay for return shipping too but to the USA. No option by to right off AUD$30+ that was after they did offer me a partial refund instead of returning. I will donate to charity.
I would not describe it as great or deplorable. Material was cheap quality and definitely looks better in the photos. The order took awhile to arrive.
Tried to return one item as it is different from the ad, offered 50% refund and I am still waiting for the refund, it has been 9 days since the promise of a refund
Received items, quality ok, but sizing very small even when using sizing guide
The quality of the dress is excellent. First time online shopping and absolutely no issues. Very happy
Website is very easy to use & I would purchase again.
The pants I purchased are poorly made and look terrible on. I am relatively slim and they make me look as big as a house. No design quality or style about them at all. Cheap and nasty in my opinion. I will NEVER purchase from Azzlee again. So terribly disappointed.
In process of returning all items. Thank you for contacting me promptly
Good experience. Products arrive in a short time after purchasing.
I have been waiting for my order for 4 weeks and still haven't received
Good choice. Easy check out. Very pleased with the sizing, variety of different tops. Reasonable prices. Delivered within two weeks
The sizes are not consistent. One shirt was great...the others were either not a fabric I liked or completely the wrong size. When I tried to return them they discouraged me and offered a 30% refund...I said I could still return them (which is quite a process according to their specifics!)...then they offered a 50% refund with no return so I decided to take that. They said that if I hadn't received it within 30 days I was to contact them...so of course I didn't receive it and sent them the email and to give them some credit they did refund that amount within 48 hours. Won't bother with them anymore.
Garments run true to size and the service is quick. Descriptions of the fabric of each garment would be helpful when ordering in future
They are beautiful and I love them but I picked the wrong size so.angray with myself
It was very difficult to return items. Two of the three things that I ordered were of poor quality and I wished to return them. Most places include information in the packet on how to return items, but that was not included. I also could not find it on the website. When I emailed them, they still did NOT give me an address until after much back and forth. It was very frustrating and difficult to figure out how to return the items. I cannot help but think that is intentional. I will not ever shop with them again.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.