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AzzleeReviews 11,226

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Canada
1 review
0 helpful votes
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Satisfied
October 29, 2023

My second experience with you.and I am very satisfied

Date of experience: October 29, 2023
Colorado
2 reviews
0 helpful votes
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Great quality and so pretty - but it doesn't fit me
November 5, 2023
Updated review

Great quality and so pretty - but it doesn't fit me

Date of experience: October 29, 2023

So far, so good
October 8, 2023
Previous review

So far, so good

Date of experience: October 8, 2023
Texas
1 review
0 helpful votes
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Ready for winter!
October 29, 2023
Updated review

The clothing feels good to the touch and looks good on me. Though the cold hasn't come to my part of Texas, I'm really prepared. I'm really looking forward to wearing the lined sweat set.

Date of experience: October 29, 2023

Colors are exactly as shown--vibrant
September 19, 2023
Previous review

1st order great choice and great service.
2nd order--trouble with ordering process

Date of experience: September 19, 2023
Australia
1 review
0 helpful votes
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Still haven't received my order!
October 29, 2023

Easy to purchase. Just hope order arrives soon! Im not happy about extended wait time for arrival of order

Date of experience: October 29, 2023
Australia
1 review
0 helpful votes
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Not like the picture
November 4, 2023

The sizing wasn't right and the material was v disappointing. Wanted to return for a refund by outward shipping wld not b refunded and had to pay for return shipping too but to the USA. No option by to right off AUD$30+ that was after they did offer me a partial refund instead of returning. I will donate to charity.

Date of experience: October 28, 2023
Australia
1 review
0 helpful votes
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Be aware of this company. What they advertise many not be what you receive.

Date of experience: October 28, 2023
Illinois
1 review
0 helpful votes
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I would not describe it as great or deplorable. Material was cheap quality and definitely looks better in the photos. The order took awhile to arrive.

Date of experience: October 28, 2023
Australia
1 review
0 helpful votes
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Tried to return one item as it is different from the ad, offered 50% refund and I am still waiting for the refund, it has been 9 days since the promise of a refund

Date of experience: October 28, 2023
Australia
1 review
0 helpful votes
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Received items, quality ok, but sizing very small even when using sizing guide

Date of experience: October 28, 2023
Australia
1 review
0 helpful votes
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Hassle free service
October 28, 2023

The quality of the dress is excellent. First time online shopping and absolutely no issues. Very happy

Date of experience: October 28, 2023
New Zealand
1 review
0 helpful votes
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Nice products as per photos.
October 27, 2023
Updated review

Website is very easy to use & I would purchase again.

Date of experience: October 27, 2023

Easy website to use
October 28, 2022
Previous review

Easy website to use.

Date of experience: October 28, 2022
Australia
1 review
0 helpful votes
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The pants I purchased are poorly made and look terrible on. I am relatively slim and they make me look as big as a house. No design quality or style about them at all. Cheap and nasty in my opinion. I will NEVER purchase from Azzlee again. So terribly disappointed.

Date of experience: October 27, 2023
Illinois
1 review
0 helpful votes
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Will review after returning items
November 3, 2023

In process of returning all items. Thank you for contacting me promptly

Date of experience: October 27, 2023
Australia
1 review
0 helpful votes
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Good experience. Products arrive in a short time after purchasing.

Date of experience: October 27, 2023
Australia
1 review
0 helpful votes
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Item not received
November 3, 2023

I have been waiting for my order for 4 weeks and still haven't received

Date of experience: October 27, 2023
Canada
1 review
0 helpful votes
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A pleasant shopping experience
October 27, 2023

Good choice. Easy check out. Very pleased with the sizing, variety of different tops. Reasonable prices. Delivered within two weeks

Date of experience: October 27, 2023
Idaho
1 review
0 helpful votes
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Mediocre service
November 2, 2023

The sizes are not consistent. One shirt was great...the others were either not a fabric I liked or completely the wrong size. When I tried to return them they discouraged me and offered a 30% refund...I said I could still return them (which is quite a process according to their specifics!)...then they offered a 50% refund with no return so I decided to take that. They said that if I hadn't received it within 30 days I was to contact them...so of course I didn't receive it and sent them the email and to give them some credit they did refund that amount within 48 hours. Won't bother with them anymore.

Date of experience: October 26, 2023
Australia
1 review
0 helpful votes
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Quick service
October 27, 2023

Garments run true to size and the service is quick. Descriptions of the fabric of each garment would be helpful when ordering in future

Date of experience: October 26, 2023
Australia
1 review
0 helpful votes
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White pants
October 27, 2023

They are beautiful and I love them but I picked the wrong size so.angray with myself

Date of experience: October 26, 2023
California
2 reviews
0 helpful votes
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It was very difficult to return items. Two of the three things that I ordered were of poor quality and I wished to return them. Most places include information in the packet on how to return items, but that was not included. I also could not find it on the website. When I emailed them, they still did NOT give me an address until after much back and forth. It was very frustrating and difficult to figure out how to return the items. I cannot help but think that is intentional. I will not ever shop with them again.

Date of experience: October 26, 2023