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AzzleeReviews 11,226

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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New Zealand
2 reviews
0 helpful votes
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Disappointed
October 31, 2023

I have already conveyed my feelings about my experience, but since you ask for it to be publicised, here I go again.
I was so sad when I received my parcel-the pants are nothing like the ones I saw in the ad on instagram - both the fabric and the shape are awful-the hem is straight across, not shaped in. I was taught to take responsibility for what I do so I put them in the wash having decided it was my bad decision to buy them.some of the color came out of them! The top is made of horrible fabric, not at all like the soft muslin look in the ad.

Date of experience: October 24, 2023
New Zealand
1 review
0 helpful votes
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Garment sizing perfect. Will be back.
October 24, 2023

Garment selection good. Sizing right. Delivery 6 working days. Experience positive. Will be using again.

Date of experience: October 24, 2023
Wisconsin
1 review
0 helpful votes
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Polyester--ugh
October 31, 2023

The top was polyester. I loved the style and fit but nowhere did it say the top was 100% polyester. I cannot stand polyester. I would never have purchased this if I had known. And it took a long time to arrive

Date of experience: October 24, 2023
Australia
1 review
0 helpful votes
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Happy with Azzlee
October 24, 2023
Updated review

I have no complaints about Azzlee.
The were very kind and understanding of my return blouse. I have confidence dealing with them again.

Date of experience: October 24, 2023

Very supportive
October 20, 2023
Previous review

Very supportive

Date of experience: October 20, 2023
Australia
1 review
0 helpful votes
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Not great
October 31, 2023

Didn't know how to contact the business as there were no details in the package

Date of experience: October 24, 2023
Pennsylvania
1 review
0 helpful votes
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Finally I received the items ordered. However, it took a long time for them to be shipped in the first place and only went out when I emailed to enquire as to why.

Date of experience: October 24, 2023
Australia
1 review
0 helpful votes
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The blouse is nothing like depicted in your picture. The colour is very different to that shown and the whole thing is just too awful. It really looks like something you would buy at a market. Paid a lot of money due to the conversion rate and then was told there was no return policy and I would have to bear all the costs which would just make the top even more expensive. I have been given about $11 as a refund and told to keep the top which which go straight to the op shop.

Date of experience: October 24, 2023
Australia
1 review
0 helpful votes
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Very good service
October 24, 2023

Fast delivery of the products I ordered. Thankful a return/exchange of product with good options is possible when I had some issues with my order as I ordered the wrong size.

Date of experience: October 24, 2023
Australia
1 review
0 helpful votes
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I placed my order and it did not show up on my online account made me a little concerned with the authenticity of my order

Date of experience: October 23, 2023
Australia
1 review
0 helpful votes
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Sizes
October 23, 2023

Would love to see some clothes on bigger models as it the measurements on site are not correct

Date of experience: October 23, 2023
New Zealand
1 review
0 helpful votes
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Beautiful top
October 23, 2023

Very pleased with accurately described purchase. Arrived quickly with delivery updates.

Date of experience: October 23, 2023
Australia
1 review
0 helpful votes
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Reinforced why I don't usually shop for clothes on line. Much prefer to try before I buy.

Date of experience: October 23, 2023
Australia
1 review
0 helpful votes
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Looking forward to receiving goods
Would have liked to know what fabric the items were

Date of experience: October 23, 2023
Australia
1 review
0 helpful votes
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Difficult company to deal with
October 31, 2023

I am trying to exchange for a larger size and nobody is returning my emails with a return address.

Date of experience: October 23, 2023
Virginia
1 review
0 helpful votes
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Unacceptable service.
October 30, 2023

Very dissatisfied. Selected expedited shipping. Credit card paid. Received email saying 1 of the 3 items out of stock. Replied with request to place out of stock item with another selection. I haven't received any items yet... but... in addition to paying the original order, you didn't credit me for the out of stock item yet you processed payment for the substitute item. I placed my original order on 8/26 yet as of today I haven't received anything on my order. Two months will be at the end of this week. Egads. I will probably never due business with you.

Date of experience: October 23, 2023
Georgia
1 review
0 helpful votes
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The title says it all. Just too cheap and won't look good after a few washes and won't last.

Date of experience: October 23, 2023
Mexico
1 review
0 helpful votes
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Goid length and fit
October 23, 2023

My product came on time and were of good fit and quality and priced right.

Date of experience: October 23, 2023
Ohio
2 reviews
5 helpful votes
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Did Not Return my Refund
October 30, 2023

Ordered 3 dresses on July 24,2023. Arrived quickly, tags said XL but they fit more like a Medium. Had to return them, contacted the company, followed the directions to get my money back. Received confirmation on Aug 30 that I would receive my refund in 3-15 days. Never got the refund. Have sent them another request today Oct 23 that I am still waiting for my refund of $125.97. I should have looked for all the negative ratings about Azzlee.

Date of experience: October 23, 2023
California
2 reviews
3 helpful votes
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Why do I buy foreign clothing?
October 30, 2023

Rip off! I did not receive either of the items I ordered.

Date of experience: October 23, 2023
New York
1 review
0 helpful votes
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Bad experience
October 30, 2023

The product looks so great online. I was very disappointed when it showed up. Then they make it jump through hoops to return it. I did everything that they asked and it took me continuous emails and four months to get my money back.

Date of experience: October 23, 2023