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AzzleeReviews 11,226

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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Shopping
November 1, 2023

My order for the first time was ok. I just learned to order size up in some things. Great material and design

Date of experience: November 1, 2023
New Zealand
1 review
0 helpful votes
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A mixed bag sadly
November 1, 2023

Sublime to the cor-blimey!
One item hopelessly undersized... and the overgarment badly stitched... who knows, I may slim down one day... too busy to sort a return or complaint!
Another item absolutely wonderful... and the other somewhere betwixt these other two!
Well packaged... reasonably prompt delivery...

Date of experience: November 1, 2023
Australia
1 review
0 helpful votes
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Summer shirt
November 1, 2023

Convenient, easy, arrived in a timely manner, shirt fits well

Date of experience: November 1, 2023
Tennessee
1 review
0 helpful votes
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Quick and easy to order, but impossible to return. I lost the money I spent on the item plus postage to and from. What a rip-off.

Date of experience: November 1, 2023

Quick and easy to order
October 12, 2023
Previous review

Quick and easy to order

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
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Dishonest seller
November 8, 2023

I ordered 2 items, expecting a cheap quality due to cheap price. I expected to receive 2 items. I only received one and have had no further updates on the shipping for the other. Its been over a month and the first contact from them is for a review.
When i tried to contact them i got an immediate response of unable to submit your request, try again later.

Date of experience: November 1, 2023
Australia
1 review
0 helpful votes
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It was easygoing but if you buy tops maybe order a size bigger as they seem to be a small make.

Date of experience: November 1, 2023
Australia
1 review
0 helpful votes
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Recommend
November 1, 2023

Fast efficient and tops are exactly as described, thank you.

Date of experience: November 1, 2023
Canada
1 review
0 helpful votes
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Printed long sleeve dress
November 8, 2023

I have not yet received this dress - honestly don't think I ordered it.

Date of experience: November 1, 2023
Australia
1 review
0 helpful votes
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Love the clothes
October 31, 2023

Lovely clothes speedy arrival and I don't have fifty words or more

Date of experience: October 31, 2023
Australia
1 review
0 helpful votes
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Happy
October 31, 2023

Very happy with my clothes and the service I received, will shop again. Thank you.

Date of experience: October 31, 2023
New Zealand
1 review
0 helpful votes
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Disappointed
November 7, 2023

Service of the two items sent was ok but sizing way out.
The dress that never arrived has not been refunded that's really bad and I will never recommend or buy from them again. Buyers beware is all I can say

Date of experience: October 31, 2023
New Zealand
1 review
0 helpful votes
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Tops
October 31, 2023

Nice tops, but sizing out a bit in one style, otherwise happy with my order.
After a few hiccups order was sorted and sent promptly

Date of experience: October 31, 2023
New Zealand
1 review
0 helpful votes
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Satisfied
October 31, 2023

The two tops were lovely but unfortunately did not fit. Never mind my daughter will love them

Date of experience: October 31, 2023
Australia
1 review
0 helpful votes
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Prettiest tops
October 31, 2023

So far so good. Lovely colour and pattern. Both tops can be dressy or casual

Date of experience: October 31, 2023
Australia
2 reviews
3 helpful votes
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One item is great, one item is awful
November 7, 2023

A mixed experience for me. The jumpsuit I ordered is cute and I love it. The pants I ordered looked like a different fabric in the picture and they look terrible on me.

Date of experience: October 31, 2023
New Zealand
1 review
0 helpful votes
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Exchange policy and returns.
November 7, 2023

CMy experience has put me off online shopping for good.
The goods are sold in Australian $, mailed from a New Zealand address?
Charged in A$.
Then when I wanted to exchange for the correct size, this is when the alarm bells started ringing?
7I was offered refunds on goods, maximum 70% beyond me why I would want goods that dont fit and I really only wanted the correct size.
Then when I found out the address to return shipping it was in USA, why then surprise you wanted a tracking number?
I elected to recieve the 70% refund, keep the goods. That will end up in the landfill. Because they dont fit.
Hence I am awaiting my refund which has been promised.
If this is not refunded within the time frame I will defiantly post some very unpositive comments on yours website.

Date of experience: October 31, 2023
Michigan
1 review
0 helpful votes
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Disappointed, all items going to Goodwiill.
November 7, 2023
Updated review

Took too long for delivery and outside of package was ripped

Date of experience: October 31, 2023

Clearly efficient
October 11, 2023
Previous review

Clearly efficient.

Date of experience: October 11, 2023
Missouri
1 review
0 helpful votes
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Order
October 31, 2023

There is no way to identify what company sent the order and there was no receipt inside. The order took over two weeks to deliver.

Date of experience: October 31, 2023
New Zealand
1 review
0 helpful votes
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I won't shop online with you again.
I will contact customer service to try and get right sizes (and correct products) sent again.

Date of experience: October 31, 2023
New Zealand
1 review
0 helpful votes
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Don't buy from here
November 7, 2023

I bought 5 items of which 4 were unsuitable - inferior quality and did not fit. I am still dealing with them trying to get a refund. Return address in in the US and would cost me $60 to return. I still haven't resolved this issue.

Date of experience: October 31, 2023