The overall shopping experience was good but the product was disappointing.

Item not like what it looks like in the picture. The fit is also bad. The material is not that of a sweatshirt.

You agreed to refund me $11.50 because I was disappointed and I will donate jeans

Yes, I did receive it. I sent back to you with the address and info given and added a Tracking Number today, 11/4/23. August You should have it back by 11/10/23!
The sweater, not very pretty or flattering has not been worn! Pam Beaver

Didn't take long to get delivered and true to size

Not so good of quality and size, Items shown on website are so much prettier that when you receive the item

Purchase went smoothly and package arrived safely and quickly.

Easy to order fast delivery
Will definitely use again

I'm still waiting for it. It's taking too long to get here.

Azzlee were good to deal with and prompt, but i was offered only a 30% refund on the item, or I could return it at my expense, to the USA, from Australia, so either way i was quite a bit out of pocket for an item that was not as described.

Very supportive service very helpful, quick delivery
Good quality clothing
Thank you

Delivered in good time. Product quality average. Very thin and poorly finished.

Totally disapponted with the attitude around returns and refunds
I would never order from this comapny again.
Futhermore, it has turned me off ever ordering from a website..

Please credit my pay pal account as you promised. I did not receive this item as they said it was out of stock although you are still advertising it. I have waited to see if you have but you have not as of today and I just received my new statement.
Please resolve this immediate before I am forced to take further action. Will call paypal on Monday and if I don't have a credit will start complaint process.

Avoid this company! Fabric is stiff and scratchy. Sizing is inaccurate. I ordered 2 pair of pants and paid for part of the order with a gift card. I need to return both items. They won't refund any of my money because I paid for part of it with a gift card! I don't believe they can legally do that. Their return policy and process make it hard to do and financially to their benefit.

I am currently trying to get a refund for two items. So far, I have received two customer service replies. They have said the return centre is in the USA but won't provide an address. They so far have offered a 30% refund and keep the items, and now a 50% refund, but still no address. The english and sentence structure in the emails is quite dodgy. I want 100% refund.