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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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Very easy to order and it arrived in good time and everything was there and very happy with them. Thank you very much. I will shop with you again.
The product arrived when they said it would. No complaints with the service.
Very disappointed! Took 3 weeks for this business to finally tell me the lovely shirt I had ordered was actually out of stock! Very poor business practice. I am now awaiting a full refund.
I ordered - and paid for - 4 pairs of hand-knitted gloves. The quality is very bad and threads are already loose. Also, I only received 2 pairs. After my enquiry I was told they are not available anymore. The answer was written in bad English, but I will try to respond - do not expect much though. I should have read the reviews before purchase!
Fast delivery, easy to deal with, quick response. I will be very happy to shop here again.
So far, totally painless!
If I had known the garments were totally synthetic, I would not have bought them, because I prefer to wear breathable fabrics.
No packing or returns slip, can't return items they give you a 30% refund on the goods you want to return and you keep them. Not sure if this is legal. Please read reviews before you buy.
Yellow dress cheap synthetic material blue one in same size I couldn't even get over my head - never again!
Excellent options. User friendly. First time shopper with Azzlee, even though same dress appeared on Amazon for less than 1/2 the price of your dress. Looking forward to receiving this dress.
My shirt arrived, not sure if it's going to fit. A bit snug. Liked the soft material. The design was not what I pictured, thought it actually had more gold on the Christmas tree.
I had an issue with delivery. When I contacted the company they were responsive and helpful.
Trying to replace a back ordered sweater...or get a refund...where do I do this not too happy with this company...also they never advised me the item I ordered was on back order.
Love the look of products great fit but would have been much happier if tops were also made from cotton mix.
Easy to order. But unfortunately the the size label was incorrect.
I recently purchased a blouse that did not fit properly and was not a fabric I liked. I thought I would try to make do, but just knew I wouldn't wear it. I had the original bag the blouse came in, but not the tag or the clothing bag. The company professes a super easy return policy, but this was not the case for me. There was nothing in the bag to instruct. When I looked online, I found the return policy to be very tricky and complicated and unyielding. They would not allow a return of the item without the bag and tag, so I will not again shop with this company. I wish they would include a return policy in the pkg so I could know what to plan for.
Difficult to get fold lines out even after washing.
If I knew what the refund/return policy was I would have returned a couple of these products
Very disappointing will be returning all garments.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.