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AzzleeReviews 11,226

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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New Zealand
1 review
0 helpful votes
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Very good
November 8, 2023

Very easy to order and it arrived in good time and everything was there and very happy with them. Thank you very much. I will shop with you again.

Date of experience: November 8, 2023
Canada
1 review
0 helpful votes
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Excellent service.
November 8, 2023

The product arrived when they said it would. No complaints with the service.

Date of experience: November 8, 2023
New Zealand
3 reviews
0 helpful votes
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Out of Stock despite still being on the website!
November 15, 2023
Updated review

Very disappointed! Took 3 weeks for this business to finally tell me the lovely shirt I had ordered was actually out of stock! Very poor business practice. I am now awaiting a full refund.

Date of experience: November 7, 2023

Easy to navigate
October 15, 2023
Previous review

Easy to navigate

Date of experience: October 15, 2023
Australia
1 review
0 helpful votes
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Bad experience - not recommended
November 14, 2023

I ordered - and paid for - 4 pairs of hand-knitted gloves. The quality is very bad and threads are already loose. Also, I only received 2 pairs. After my enquiry I was told they are not available anymore. The answer was written in bad English, but I will try to respond - do not expect much though. I should have read the reviews before purchase!

Date of experience: November 7, 2023
Australia
1 review
0 helpful votes
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Fast delivery, easy to deal with, quick response. I will be very happy to shop here again.

Date of experience: November 7, 2023
Australia
1 review
0 helpful votes
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So far, totally painless!
If I had known the garments were totally synthetic, I would not have bought them, because I prefer to wear breathable fabrics.

Date of experience: November 7, 2023
New Zealand
1 review
0 helpful votes
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Not a good company to buy from
November 14, 2023

No packing or returns slip, can't return items they give you a 30% refund on the goods you want to return and you keep them. Not sure if this is legal. Please read reviews before you buy.

Date of experience: November 7, 2023
Australia
1 review
0 helpful votes
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Yellow dress cheap synthetic material blue one in same size I couldn't even get over my head - never again!

Date of experience: November 7, 2023
Arizona
1 review
0 helpful votes
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Ok
November 7, 2023

Excellent options. User friendly. First time shopper with Azzlee, even though same dress appeared on Amazon for less than 1/2 the price of your dress. Looking forward to receiving this dress.

Date of experience: November 7, 2023
Colorado
1 review
0 helpful votes
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I was a bit disappointed
November 7, 2023

My shirt arrived, not sure if it's going to fit. A bit snug. Liked the soft material. The design was not what I pictured, thought it actually had more gold on the Christmas tree.

Date of experience: November 7, 2023
Kentucky
1 review
0 helpful votes
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Unique blouse
November 7, 2023

I had an issue with delivery. When I contacted the company they were responsive and helpful.

Date of experience: November 7, 2023
Canada
1 review
0 helpful votes
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Not very informative
November 14, 2023

Trying to replace a back ordered sweater...or get a refund...where do I do this not too happy with this company...also they never advised me the item I ordered was on back order.

Date of experience: November 7, 2023
Australia
1 review
0 helpful votes
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Great style and fit
November 7, 2023
Updated review

Love the look of products great fit but would have been much happier if tops were also made from cotton mix.

Date of experience: November 7, 2023

Love the look of products
October 14, 2023
Previous review

Love the look of products

Date of experience: October 14, 2023
Australia
1 review
0 helpful votes
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Size L must be a Chinese large.
November 14, 2023
Updated review

Easy to order. But unfortunately the the size label was incorrect.

Date of experience: November 7, 2023

Easy web site to order from
October 17, 2023
Previous review

Easy web site to order from.

Date of experience: October 17, 2023
Idaho
1 review
0 helpful votes
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I recently purchased a blouse that did not fit properly and was not a fabric I liked. I thought I would try to make do, but just knew I wouldn't wear it. I had the original bag the blouse came in, but not the tag or the clothing bag. The company professes a super easy return policy, but this was not the case for me. There was nothing in the bag to instruct. When I looked online, I found the return policy to be very tricky and complicated and unyielding. They would not allow a return of the item without the bag and tag, so I will not again shop with this company. I wish they would include a return policy in the pkg so I could know what to plan for.

Date of experience: November 7, 2023
Australia
1 review
0 helpful votes
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Dissapointed
November 6, 2023

Difficult to get fold lines out even after washing.

Date of experience: November 6, 2023
Australia
1 review
0 helpful votes
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Delivery
November 14, 2023

Delivered in good time unfortunately the top sits wrong on the neckline

Date of experience: November 6, 2023
New Zealand
1 review
0 helpful votes
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If I knew what the refund/return policy was I would have returned a couple of these products

Date of experience: November 6, 2023
Australia
1 review
0 helpful votes
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Fabric substandard
November 13, 2023

Very disappointing will be returning all garments.

Date of experience: November 6, 2023
Alabama
1 review
0 helpful votes
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Terrible
November 13, 2023

Never received my item, it's been 6 weeks and I was not notified that my item was out of stock!

Date of experience: November 6, 2023