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AzzleeReviews 11,226

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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GB
1 review
0 helpful votes
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Very fast delivery
November 16, 2023

Fast delivery and very pleased with items ordered. I would definitely buy again

Date of experience: November 16, 2023
Australia
1 review
0 helpful votes
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Excellent communication, products came quickly, very happy with this company, I was skeptical at first but the reviews were good, so ordered - all the garments fitted great, not one to send back!
A very pleasing result.

Date of experience: November 15, 2023
New Zealand
1 review
0 helpful votes
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Very disappointed.
November 23, 2023
Updated review

Packaging excellent. Discrepancies in sizing. Didn't receive the whole garments.

Date of experience: November 15, 2023

Ever ordered from you before but looking forward to...
October 19, 2023
Previous review

Ever ordered from you before but looking forward to receiving my new clothes.
Thankyou.

Date of experience: October 19, 2023
Canada
1 review
0 helpful votes
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Exactly as pictured.
November 15, 2023

Nice quality, interesting design. Delivery was pretty quick.

Date of experience: November 15, 2023
Australia
1 review
0 helpful votes
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My worst online shopping experience, will think before I make another purchase

Date of experience: November 15, 2023
Australia
1 review
0 helpful votes
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Very good pictures etc, easy to navigiate. A good experience, lets hope the clothes are as good as they look!:-)

Date of experience: November 15, 2023
Australia
1 review
0 helpful votes
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Did not receive
November 22, 2023

I had to wait a number of weeks for the company to inform me that one of the products was unavailable. The should have sent the other products in the order and given me a refund or alternative.

Date of experience: November 15, 2023
Texas
1 review
0 helpful votes
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Ok experience
November 22, 2023

All communication is through email. They did respond within a day.

Date of experience: November 15, 2023
New Zealand
1 review
0 helpful votes
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Hesitant to use this site again owing to returns if need to but very good on tracking and knowing when would arrive. This business answered when I emailed. Very helpful in that respect

Date of experience: November 15, 2023
Australia
1 review
0 helpful votes
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Nice quality
November 21, 2023

Definitely buy larger than normal size but quality is good.

Date of experience: November 14, 2023
Australia
1 review
0 helpful votes
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Dress order size change
November 14, 2023

Good communication they tried very hard to find a solution to my problem with the dress size.

Date of experience: November 14, 2023
New Jersey
1 review
0 helpful votes
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NA
November 21, 2023

It was good and no problems at all. I would choose this website again.

Date of experience: November 14, 2023
Kansas
1 review
0 helpful votes
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Sizing issues
November 14, 2023

Really cute tops, but I probably won't order anything again. Sizes seem to be inconsistent.

Date of experience: November 14, 2023
Australia
1 review
0 helpful votes
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Awful thin cheap material
November 21, 2023

Terrible product thin cheap material none of the pants and the 2 shirts fitted washed the items snd they were like rags didn't hold the shape as pictured and the sizing was correct according to the size chart - warning! You don't get anything like the clothing as seen on the website, what a scam

Date of experience: November 14, 2023
Australia
1 review
0 helpful votes
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Steer clear of this company!
November 21, 2023

I will never trust online sites ever again. The site appeared to be Australian, but clearly is not. They ended up refunding part of the total as I decided to keep 2 items. Not at all worth the hassles I've experienced. They offer 30% refund, then 50% then 70%. They suggest you keep the items and regift them rather than return them.

Date of experience: November 14, 2023
Australia
1 review
0 helpful votes
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No customer service
November 21, 2023

Not good dresses too small have emailed 3 times but no replies

Date of experience: November 14, 2023
New Zealand
1 review
0 helpful votes
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Disappointed with the product
November 21, 2023

Too tight at the top of the dress and no way to return it

Date of experience: November 14, 2023
Australia
1 review
0 helpful votes
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Sizing & Communication
November 20, 2023

Sizing guide wrong, slow or no response to emails.

Date of experience: November 13, 2023
Australia
1 review
0 helpful votes
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My purchases were too small so I emailed Azzlee who made a few suggestions for me of which I selected one and am now waiting for delivery.

Date of experience: November 13, 2023
Australia
1 review
0 helpful votes
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A little disappointed
November 20, 2023
Updated review

My order took 1 month to arrive. The material is good but the garments don't sit like they do in the pictures. They need darts at the bust line. You can tell they are made overseas!

Date of experience: November 13, 2023

Disappointed
October 18, 2023
Previous review

The material is good, but the workmanship is not as it is in the photos. It needs to have darts especially in the bust area. They do not have an address for returns either!

Date of experience: October 18, 2023