business logo of Azzlee

AzzleeReviews 11,226

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey star
grey star
grey star
grey star
grey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Doris O.
Unfollow Doris O.
Share Review
Report Review

I was dissapointed
November 24, 2023

Top I received was nothing like advertised and then making it difficult to return offering me to keep top and get $11 back top The top was too small anyway but I was going to have to pay to send back! Not impressed and will never order again. Doris Wright

Date of experience: November 17, 2023
Australia
1 review
0 helpful votes
Follow Hoodwinked F.
Unfollow Hoodwinked F.
Share Review
Report Review

Very disappointing, won't be risking purchasing again.

Date of experience: November 17, 2023
Illinois
1 review
0 helpful votes
Follow Debbie B.
Unfollow Debbie B.
Share Review
Report Review

I love the top!
November 17, 2023

It came earlier then they said I will order again.

Date of experience: November 17, 2023
Canada
1 review
0 helpful votes
Follow Lody D.
Unfollow Lody D.
Share Review
Report Review

Better than expected
November 17, 2023

Easy to navigate - place the order at least 2 month's ahead of the time you need it for. It takes a little long.

Date of experience: November 17, 2023
South Carolina
1 review
0 helpful votes
Follow Brenda T.
Unfollow Brenda T.
Share Review
Report Review

Awful experience! I am now stuck with $90.00 worth of useless merchandise! In addition to paying shipping initially, I was informed that I would be responsible for return shipping, which I would reluctantly pay.

Date of experience: November 17, 2023
Canada
1 review
0 helpful votes
Follow Crystal Z.
Unfollow Crystal Z.
Share Review
Report Review

Shorts are not capris
November 24, 2023

Ordered xl and can't get them past my knees. Very poor quality.

Date of experience: November 17, 2023
New Jersey
2 reviews
0 helpful votes
Follow Beverly X.
Unfollow Beverly X.
Share Review
Report Review

Was surprised that they were lined. Nice and warm comfortable!

Date of experience: November 17, 2023
Massachusetts
1 review
0 helpful votes
Follow Noelene B.
Unfollow Noelene B.
Share Review
Report Review

Sizing was inconsistent
November 24, 2023

Dress and one top fit nicely. The other top of same size was too small.

Date of experience: November 17, 2023
Australia
1 review
0 helpful votes
Follow Pauline S.
Unfollow Pauline S.
Share Review
Report Review

Disappointed
November 23, 2023

The Dress style was nothing like picture. Never buy again

Date of experience: November 16, 2023
New Zealand
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

Black/gold summer dress
November 23, 2023

Very prompt delivery. Dress of disappointingly thin material, did not drape or fit well. Expected same pattern on back as front, but back plain black. Negotiating a return/refund

Date of experience: November 16, 2023
New Zealand
1 review
0 helpful votes
Follow Kim V.
Unfollow Kim V.
Share Review
Report Review

Terrible shop
November 23, 2023

Terrible shop will never buy again still waiting for refund

Date of experience: November 16, 2023
Pennsylvania
1 review
0 helpful votes
Follow Kathryn J.
Unfollow Kathryn J.
Share Review
Report Review

Disappointed
November 23, 2023
Updated review

First time here and I won't be back. The sweater I received did not fit the description or the photo entirely.

Date of experience: November 16, 2023

First time here and I will be back
October 27, 2023
Previous review

First time here and I will be back. Beautiful clothing.

Date of experience: October 27, 2023
Australia
1 review
0 helpful votes
Follow Brenda O.
Unfollow Brenda O.
Share Review
Report Review

Poor customer service
November 23, 2023

I tried to send emails saying I was unhappy with sizing and purchases - they offered me 30% back and for me to keep the item. They said if I was to return the item I would have to post it to the USA at my own cost! Sent emails with my phone number for them to ring me to discuss the purchases but no one rang me. It was like my emails went to an automated email address as the replies were similar and didn't address any of my concerns.
I certainly will not recommend anyone use this site - totally disappointed in the customer service and purchases.

Date of experience: November 16, 2023
Australia
1 review
0 helpful votes
Follow Shehnaz O.
Unfollow Shehnaz O.
Share Review
Report Review

Awesome company
November 16, 2023

Everything about your company was easy and delivery was faster than expected, will be shopping again.

Date of experience: November 16, 2023
Australia
1 review
0 helpful votes
Follow Merry B.
Unfollow Merry B.
Share Review
Report Review

Good
November 16, 2023

Nice clothes good fit good quality quick delivery & I don't know what else to say

Date of experience: November 16, 2023
Australia
1 review
0 helpful votes
Follow Cheryl L.
Unfollow Cheryl L.
Share Review
Report Review

Blue flowers
November 16, 2023

Over all very happy with my purchase & will order from you again in the future

Date of experience: November 16, 2023
Georgia
1 review
0 helpful votes
Follow Cynthia X.
Unfollow Cynthia X.
Share Review
Report Review

The shirt I received looks nothing like the one in the picture! Cheap product!

Date of experience: November 16, 2023
California
1 review
0 helpful votes
Follow Gretchen G.
Unfollow Gretchen G.
Share Review
Report Review

Useless
November 23, 2023
Updated review

Poor quality, size incorrect, terrible customer service, items not received. Utter scam

Date of experience: November 16, 2023

Looking forward to receiving!
October 24, 2023
Previous review

Looking forward to receiving!

Date of experience: October 24, 2023
California
1 review
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Share Review
Report Review

Ghostly T-Shirt
November 16, 2023

I am very pleased with this item/company, but do not wish to be mentioned in any way on their site.

Date of experience: November 16, 2023
Michigan
1 review
0 helpful votes
Follow Ulla V.
Unfollow Ulla V.
Share Review
Report Review

Not what I evpected
November 23, 2023

I am disappointed and feel I paid too much for a very thin shirt that was a size large but marked as a medium. When I contacted Azzlee about a return I was told I had to pay for shipping again. I already paid $10.00 shipping to receive the item. I paid $40.00 including shipping, and it was very late. Instead I agreed to keep the shirt and get a $10.00 refund.

Date of experience: November 16, 2023