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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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Top I received was nothing like advertised and then making it difficult to return offering me to keep top and get $11 back top The top was too small anyway but I was going to have to pay to send back! Not impressed and will never order again. Doris Wright
Very disappointing, won't be risking purchasing again.
It came earlier then they said I will order again.
Easy to navigate - place the order at least 2 month's ahead of the time you need it for. It takes a little long.
Awful experience! I am now stuck with $90.00 worth of useless merchandise! In addition to paying shipping initially, I was informed that I would be responsible for return shipping, which I would reluctantly pay.
Ordered xl and can't get them past my knees. Very poor quality.
Was surprised that they were lined. Nice and warm comfortable!
Dress and one top fit nicely. The other top of same size was too small.
The Dress style was nothing like picture. Never buy again
Very prompt delivery. Dress of disappointingly thin material, did not drape or fit well. Expected same pattern on back as front, but back plain black. Negotiating a return/refund
First time here and I won't be back. The sweater I received did not fit the description or the photo entirely.
First time here and I will be back. Beautiful clothing.
I tried to send emails saying I was unhappy with sizing and purchases - they offered me 30% back and for me to keep the item. They said if I was to return the item I would have to post it to the USA at my own cost! Sent emails with my phone number for them to ring me to discuss the purchases but no one rang me. It was like my emails went to an automated email address as the replies were similar and didn't address any of my concerns.
I certainly will not recommend anyone use this site - totally disappointed in the customer service and purchases.
Everything about your company was easy and delivery was faster than expected, will be shopping again.
Over all very happy with my purchase & will order from you again in the future
The shirt I received looks nothing like the one in the picture! Cheap product!
Poor quality, size incorrect, terrible customer service, items not received. Utter scam
I am very pleased with this item/company, but do not wish to be mentioned in any way on their site.
I am disappointed and feel I paid too much for a very thin shirt that was a size large but marked as a medium. When I contacted Azzlee about a return I was told I had to pay for shipping again. I already paid $10.00 shipping to receive the item. I paid $40.00 including shipping, and it was very late. Instead I agreed to keep the shirt and get a $10.00 refund.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.