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AzzleeReviews 11,216

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Australia
1 review
0 helpful votes
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Disappointing
November 30, 2023

Dress arrived in time but I was very disappointed with the dress. Both the dress & postage were expensive. It looked like a floaty material but it is shiny with no give in the fabric & there's no shape to the dress. It's straight up & down with a big frill at the bottom. Not my best buy.

Date of experience: November 23, 2023
Australia
1 review
0 helpful votes
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Terrible, all I wanted to do was return the items because they did not fit. But NO you cannot do this. You have to spend an awful lot of money to post said items to the USA. Not on people, this came from Australia, why can't you deal with this in Australia. Anyway I have accepted a 70% refund and I will sell the shirts on. This has stressed an older lady out for far too long.

Date of experience: November 23, 2023
Australia
1 review
0 helpful votes
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Not what I thought
November 30, 2023

Very cheap make
Will not buy from this site again the material didn't match to picture

Date of experience: November 23, 2023
Australia
1 review
0 helpful votes
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Made allot cheaper than expected
November 30, 2023

Very quick delivery but quality was issue will not shop again

Date of experience: November 23, 2023
Idaho
1 review
0 helpful votes
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Cheap
November 30, 2023

Items not as shown, colors off, no care instructions

Date of experience: November 23, 2023
Nevada
1 review
0 helpful votes
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Orange fall top
November 23, 2023

Be aware it comes from China so you might have to wait awhile.

Date of experience: November 23, 2023
New Zealand
1 review
0 helpful votes
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Ok service but have not heard when the other two garments r coming or maybe sold out who no's.

Date of experience: November 23, 2023
Australia
1 review
0 helpful votes
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Satisfied customer
November 23, 2023

The company have been very easy to deal with, as I ordered 2 tops in the wrong size, they have offered me return options, or a discount if I keep the items. I have emailed them 3 times with queries, and their replies are very prompt.,

Date of experience: November 23, 2023
Mexico
1 review
0 helpful votes
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Products different then picture
November 30, 2023

Some of the products look different when you receive them, very disappointed

Date of experience: November 23, 2023
Australia
2 reviews
0 helpful votes
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Size
November 23, 2023
Updated review

Site was easy to navigate, sizing is an issue, overall good

Date of experience: November 23, 2023

Easy to use site
November 3, 2023
Previous review

Easy to use site

Date of experience: November 3, 2023
Australia
1 review
0 helpful votes
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Too difficult to return items that are not suitable. You offered a part refund and to keep the item, but I still lost money on the deal.

Date of experience: November 23, 2023
Australia
1 review
0 helpful votes
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I would like a response please!
November 30, 2023

I emailed 14/11/23 when I received 3 of the tops that they didn't fit and that I wanted a refund. I have not received the fourth top as yet. I imagine that i will have the same issue with the size. I have not received a response regarding my request for a refund. Not happy.

Date of experience: November 23, 2023
Australia
1 review
1 helpful vote
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DON'T BUY
November 29, 2023

Hands down the absolute worst clothing I have ever purchased. Bought quite a few things and they turned up looking nothing like the pictures, about 6 sizes too small and the fabric was absolutely horrible. They refuse to send me a shipping label and even after stating they are located in Australia they are actually located in the USA. They are saying I need to pay for return shipping but I can tell you that is NOT going to happen. Please do not buy from this company, it is cheap Chinese rubbish.

Date of experience: November 22, 2023
Australia
1 review
0 helpful votes
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I was disappointed to learn on delivery that the dress, although pretty, is knitted. I do not buy knitted garments, other than in winter time as they catch and them are spoilt. I h ave gtiven the dress away. The green top is OK, nothing special but OK.

Date of experience: November 22, 2023
Australia
1 review
0 helpful votes
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Very good company would recommend them they sell what is describe they keep you up to date love everything I purchased

Date of experience: November 21, 2023
Australia
1 review
0 helpful votes
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Great service!
November 21, 2023

From beginning to end, I am completely satisfied. The pants I ordered are lovely and better than I expected. Quality and detail are excellent.

Date of experience: November 21, 2023
Florida
2 reviews
3 helpful votes
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Not happy
November 28, 2023

I still haven't received my purchase, I ordered it a long time ago. I am worried about getting my Christmas gifts.

Date of experience: November 21, 2023
Pennsylvania
1 review
0 helpful votes
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Pleased with purchases
November 21, 2023

I was very happy with my purchases and pleased with the overall experience.

Date of experience: November 21, 2023
Florida
3 reviews
0 helpful votes
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Online ordering easy!
November 21, 2023
Updated review

Great stuff! Online ordering is easy. Teenagers will wear them. Delivery was quick. Material of products didn't match what I expected; but still good quality. I definitely will be ordering again.

Date of experience: November 21, 2023

Love the products offered and the prices
April 10, 2023
Previous review

Love the products offered and the prices

Date of experience: April 10, 2023
Georgia
1 review
0 helpful votes
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Made well and so cute.
November 21, 2023

Great. Easy to order. Had no problems except this survey. Too long and repeat questions.

Date of experience: November 21, 2023