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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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My purchased arrived quickly which was great and I was so excited however I tried the outfits on and TOO SMALL. I have sent an email but no response and its been over a week. I am very disappointed as the 2 piece outfit was for my sons wedding.
The products received are as shown on the website, but product descriptions aren't accurate and can be misleading.
Cute top, lightweight material with a panel under the front. Took a little longer than expected for delivery. The description did not include what the material was.
On November 15 I ordered a multicolor casual round neck grove tie t long sleeve sweatshirt, size small. And never received it. I have checked shipping, the building, outside the building numerous times and it definitely was never delivered to me at my address. This is over a month ago. I have been very patient. This sweatshirt is to be a Christmas gift and you have done nothing. I either want a replacement sweatshirt sent immediately or a complete refund. There has been enough messing around here and now I am totally frustrated. PLEASE SETTLE THIS PROBLEM NOW.
Cute top, fabric is nice, I wish I had ordered one size bigger, seems to run a little small.
I ordered on November 4 and received my order about 3 weeks later. I did not know it was coming from another nation.
After receiving an opened bag with nothing in it, I reported it immediately… I called the USPS and they said they thought they saw 2 sweaters in the bin?!? They were the ones I ordered… but no earrings… Azzlee said they would take care of it immediately!
Fantastic service, easy to order and very quick delivery, product is as good as it looks in Ads
It's been a month and I haven't received my order. Too long to wait.
The order was dispatched quickly and I received the parcel before Christmas.
Slightly disappointed with both. I was hoping to wear them for Aust summer and the nicest pair are a bit warm. The lightweight stripy pair were wider at snkles the I guess by picture.
I would like much more explanation of material used and more accurate photos
Returning product was effortless as promotional replies to email and great instructions as what to do
I really can't say that I was satisfied or not satisfied, but if I had seen these items before I don't think I would've bought them
Happy with blouse which arrived promptly. Site was easy to follow and there was a wide variety of clothing available.
Clothes too expensive for the quality. Colours very different to images.
Prices were listed in Canadian dollars, but I was charged exchange on the dollar - 41 cents on every dollar. This made the top extremely expensive. I am not impressed!
Difficultly ordering with a Canadian address.
Beautiful tops but sizing is too small. Please adjust your sizing
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members