business logo of Azzlee

AzzleeReviews 11,208

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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Bermuda
1 review
0 helpful votes
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Disappointed
December 18, 2023
Updated review

Shirt advertised looked glittery but when I received it was flat painted on & NO glitter!?
I ordered an XL and it was more like a 3XL!

Date of experience: December 11, 2023

Great fun clothing
November 21, 2023
Previous review

Great fun clothing

Date of experience: November 21, 2023
Virginia
1 review
0 helpful votes
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Christmas gift
December 11, 2023

Haven't heard from person receiving gift as yet so don't know if it fits. Delivery experience was excellent.

Date of experience: December 11, 2023
Australia
1 review
0 helpful votes
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Not good.
December 18, 2023

I am not happy that I was told to return the articles to the USA when they were supposed to be sent from Sydney Australia. … I was offered a discount to keep them. Not happy! I didn't want them but the postage was so much, it wasn't worth me sending back. I will NEVER buy from you again.

Date of experience: December 11, 2023
Australia
1 review
0 helpful votes
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Disappointing
December 17, 2023

Material is not as loose fitting as I thought it would be. It looks and feels just like a cheap polyester.

Date of experience: December 10, 2023
Australia
1 review
0 helpful votes
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First time buying. I wanted to return 2 of the 4 items I bought but returns go to the USA and it is just not worth it from Australia.Azzlee gave me a 30% refund to keep the garments instead of returning them, but they are useless to me so I will just have to give them to charity. The fabrics are nothing as they appear to be on the website.

Date of experience: December 10, 2023

First time buying so I hope the sizes are correct
November 20, 2023
Previous review

First time buying so I hope the sizes are correct. Love the look of these clothes

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
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First time shopper
December 10, 2023

Very good products and service provided. Communication was also good.

Date of experience: December 10, 2023
Canada
2 reviews
0 helpful votes
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I appreciate that I was not scammed
December 17, 2023

General good. On my last order I was informed that I had received my package when in fact I had not. Was up set and had a few not so nice comments that a made. Two days later my items arrived. Not sure how come the sizes are so different from one item to another

Date of experience: December 10, 2023
Ohio
1 review
0 helpful votes
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Still waiting
December 17, 2023

I'm still waiting for the product to arrive!
Very frustrating!

Date of experience: December 10, 2023
Florida
1 review
0 helpful votes
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Totally dissappointed in the dress!
December 17, 2023

Can't trust this website! They don't deliver what they promote! Will never use this website again! Total ripoff!

Date of experience: December 10, 2023
North Carolina
1 review
0 helpful votes
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Great quality I love this shirt
December 10, 2023
Updated review

. Great quality fast shipping I love this shirt"z would order from you again

Date of experience: December 10, 2023

Hope this is of good quality
November 20, 2023
Previous review

Hope this is of good quality

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
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Disappointed
December 16, 2023

Did not fit my usual size and had difficulty with trying to return to you. I reluctantly accepted 50% of my money but had to keep a garment no good to me which I would rather have returned. Also the dress wasn't exactly the same pattern as the advertisement but close.
Very disappointing.

Date of experience: December 9, 2023
Australia
1 review
0 helpful votes
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Great website. Lots of clothes to choose from (many pages). The sizing is the thing I had the most difficulty with, especially if you're not a standard size.

Date of experience: December 9, 2023
Australia
1 review
0 helpful votes
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No response
December 16, 2023

My purchased arrived quickly which was great and I was so excited however I tried the outfits on and TOO SMALL. I have sent an email but no response and its been over a week. I am very disappointed as the 2 piece outfit was for my sons wedding.

Date of experience: December 9, 2023
Vermont
1 review
0 helpful votes
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Warm and cozy
December 9, 2023

All went very smoothly, no issues at all, fast and easy!

Date of experience: December 9, 2023
Pennsylvania
1 review
0 helpful votes
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Misleading product descriptions
December 16, 2023

The products received are as shown on the website, but product descriptions aren't accurate and can be misleading.

Date of experience: December 9, 2023
Florida
1 review
0 helpful votes
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Cute Top
December 9, 2023

Cute top, lightweight material with a panel under the front. Took a little longer than expected for delivery. The description did not include what the material was.

Date of experience: December 9, 2023
Texas
1 review
0 helpful votes
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Customer
December 16, 2023

Quality of clothes were good. Sizes did not match up to chart. Clothes were smaller in size.

Date of experience: December 9, 2023
Pennsylvania
1 review
0 helpful votes
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Totally Unsatisfied
December 16, 2023

On November 15 I ordered a multicolor casual round neck grove tie t long sleeve sweatshirt, size small. And never received it. I have checked shipping, the building, outside the building numerous times and it definitely was never delivered to me at my address. This is over a month ago. I have been very patient. This sweatshirt is to be a Christmas gift and you have done nothing. I either want a replacement sweatshirt sent immediately or a complete refund. There has been enough messing around here and now I am totally frustrated. PLEASE SETTLE THIS PROBLEM NOW.

Date of experience: December 9, 2023
Illinois
2 reviews
0 helpful votes
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Looks like my cat!
December 9, 2023

Cute top, fabric is nice, I wish I had ordered one size bigger, seems to run a little small.

Date of experience: December 9, 2023
Tennessee
1 review
0 helpful votes
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Long wait for delivery.
December 16, 2023

I ordered on November 4 and received my order about 3 weeks later. I did not know it was coming from another nation.

Date of experience: December 9, 2023