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AzzleeReviews 11,208

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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New Zealand
1 review
0 helpful votes
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Disappointing!
December 20, 2023

Sizing was too small & disappointing that return was to USA so not worth sending back as too expensive! Top no good to me.

Date of experience: December 13, 2023
Canada
1 review
0 helpful votes
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Sceptic
December 20, 2023

It would be appropriate to give a correct description of all the fabrics.

Date of experience: December 13, 2023
California
2 reviews
0 helpful votes
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Two cute shirts
December 13, 2023

Both shirts are very nice. However, the red one is a bit small and I am happy that I ordered a larger size. The grey shirt doesn't really look anything like the picture, but it is nice.

Date of experience: December 13, 2023
Virginia
1 review
0 helpful votes
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I gave Azzlee a try but never will again.
December 20, 2023
Updated review

I know it is tricky to buy clothing online since you can't actually feel the fabric. However, I think Azzlee deceives customers with photos that look beautiful and well made. This is not the case. Show the real photos if you want to have integrity. Let the customer know what she/he is buying.

Date of experience: December 13, 2023

I'm happy I found you!
November 19, 2023
Previous review

I'm happy I found you! Easy shopping and payment.

Date of experience: November 19, 2023
Tennessee
1 review
0 helpful votes
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3 Tops
December 13, 2023

Love the shirts. They are exactly what they looked like on website. Fit beautifully.

Date of experience: December 13, 2023
Australia
1 review
0 helpful votes
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It was so good looking at your collection of clothing. Love them

Date of experience: December 13, 2023
Canada
1 review
0 helpful votes
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Julie
December 12, 2023

The products arrived packaged well and they are good quality. My big complaint is the plastic decals used. For the money I feel they should have been better.

Date of experience: December 12, 2023
Texas
1 review
0 helpful votes
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Poor customer service
December 19, 2023
Updated review

Two items are too small and need too be returned. I have tried contacting customer service without any help

Date of experience: December 12, 2023

Not bad prices
November 29, 2023
Previous review

Not bad prices

Date of experience: November 22, 2023
Australia
1 review
0 helpful votes
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Great service
December 12, 2023

Item wrong size and a little damaged. Replaced immediately

Date of experience: December 12, 2023
Australia
1 review
0 helpful votes
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All to small
December 19, 2023

I went off their size chart and it's no good. Needed two sizes up more

Date of experience: December 12, 2023
Kentucky
1 review
0 helpful votes
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Delayed delivery
December 12, 2023

Great so far. Getting order still to come. Took forever to get order will not repeat buying here

Date of experience: December 12, 2023
Alabama
1 review
0 helpful votes
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Love your merchandise and would be happy to order again in the future

Date of experience: December 12, 2023
Australia
1 review
0 helpful votes
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Ordering online
December 19, 2023

Very disappointed in the items I ordered. They didn't come up to the standard of the items shown on the site. Sizes were very small! Couldn't get into 2 out of the 3 I ordered. The one I did manage to get into was like a skin

Date of experience: December 12, 2023
Colorado
2 reviews
0 helpful votes
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Not good took forever to get and to get the tracking number

Date of experience: December 11, 2023
Australia
1 review
0 helpful votes
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Bought 4 items of clothing.
December 11, 2023

I am satisfied with my clothing.
I started to feel a bit concerned about receiving my clothing & then I got an email asking if I had received them or not, then received them the next day, so the service is good.

Date of experience: December 11, 2023
Australia
1 review
0 helpful votes
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Not happy
December 18, 2023

I have sent these clothes back to you for a refund please. Top different material altogether from what was pictured. Pants too small even though my size is 2 xl and that is what they were marked. They also had underlining showing through and stopping at top of leg - should have gone all way down.
My parcel to you was posted yesterday.
Mary McKelvie

Date of experience: December 11, 2023
Australia
1 review
0 helpful votes
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Cotton Loose Pants
December 11, 2023

The pants were not as appeared in the photo. The ones I received were straight without the side gathering shape. Disappointed but I like the material and fit.

Date of experience: December 11, 2023
Tennessee
1 review
0 helpful votes
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Order
December 18, 2023

I have not received my order. It has been several weeks since I ordered.

Date of experience: December 11, 2023
New Zealand
1 review
0 helpful votes
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Elegant style
December 11, 2023

First time shopping on this site, received my order promptly and was not disappointed.

Date of experience: December 11, 2023
Canada
1 review
0 helpful votes
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Cool stuff
December 11, 2023

Great choices. I'll give it another 5 once I receive

Date of experience: December 11, 2023