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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Bad experience explains my experience with Azzlee. Item arrived late and was not what I ordered.
Two items were perfect. Dress was totally not sized correctly. Was supposed to be my wedding dress.
A long-sleeved Christmas T-shirt - green, buttons on either side, reindeer. Love it🥰
Also several pairs of socks.
I was happy with the service, and the ordered products were good.
Very disappointing! Cheap and poorly made. None of them will survive 1 gentle washing.
Terrible service for the return, terrible dress. Never again
Nice, quick order form. Website is easy to navigate. The sweater coat arrived before Christmas. I would order from this company again.
Because I loved it I received 1 as a gift (unbeknown) to me) & had ordered 1 for myself!?
I have never received the high neck long sleeve sweater.
You articlesare very cute but your service is slow and as I said I only received part of my order. I have never heard back from you as to where the other article is. Am I still going to receive it or not.
Easy to do easy to do easy to do easy to do easy to do easy to do easy to do
Web site sweatshirt in stead they sent a polyester t shirt. There add is misleading to the point of being a scam.
Materials not as expected, sizes not consistent, fabric cheap, items didn't look like the pictures, no return paperwork or address - very fisapointed
Sleeve size way too narrow for me. The fabric did not have the softness and drape I expected. I will be returning this dress
Order was placed 2 weeks before Xmas, but items were not delivered until 12/28.
I didn't like the fact that there was no way to track the purchases. Website is not user friendly
The blouse is beautiful, but the actual product is way smaller than advertised. There was no way my wife could wear it.
Easy to order impossible to return. Easy to order but impossible to return
Disapointing after receiving, I had hoped they would be of better quality for me wife. They were inexpensive but rather thin and not the quality I had hoped for. The looked very good on the desk top screen
Did not receive one item. Got a respose email that it was out of stock. No explaination if it will come back in stock or not
Sales goals seem a little overstated when the item was a size too small due to an inner
Liner which was not obvious to the recipient so an exchange was contemplated. To complete the
Gift exercise I have had to spend extra money to resolve the situation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members