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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Ordered easy, ads looked good, delivered promptly. Not crazy about the looks of the products. Won't buy from them again.
Great service, very happy with the garments, size & colours accurate to photos. Tracking number did not function so collected package from local post office.
Ordering was simple, the only complaint i have it took to long to get to me.
Quick delivery, quality quite good. Size chart not very accurate. Buy a size up
I ordered these through Macy's and used my latest sizing--a little roomy because of a back fusion-- but they were much roomier than that! The dress hung on me with a hand hold of fabric extra. I am unfamiliar with ordering with China--and Macy's didn't indicate their source. The dress is gorgeous, well made, good fabrics, reasonably priced, the right length, so a very good source if you get the sizing right.
Poor quality. Ugly merchandise not anything like the pictures shown. IT IS CHEAP MADE AND LOOKS CHEAP. NEVER will purchase from this website again.
Could not return other items but got credit. Enough already
See title about refund,...,...
I want a full refund with instructions on how to return this stretched out, cheaply made sweater
Delivery time was not as described when purchased; item was not as shown in the picture
I ordered a sweater with gold threads in it, and did it did not have them in it.
I would like to return most of this order. The materials were not cotton, summery vacation clothes but polyester and nylon. Not good.
Love the idea of this jacket, but what I saw and bought is not what arrived.
Easy to order. Harder to return. The clothes mostly look cheap.
Great communication with this company. Lovely items but did not fit and was becoming style for me. I hope return process is as good as this company is to place order and keeping me informed. Thank you very much...
Ordering process was very good as was communication with your company Kindly forward your return process. Will order again.
Bad experience explains my experience with Azzlee. Item arrived late and was not what I ordered.
Two items were perfect. Dress was totally not sized correctly. Was supposed to be my wedding dress.
A long-sleeved Christmas T-shirt - green, buttons on either side, reindeer. Love it🥰
Also several pairs of socks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members