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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Only received 2 of the 3 items and neither one looks much like the pictures posted. Colors and designs are disappointing.
I was worried after I ordered that everything would arrive from a foreign country about 3 sizes too small. I was pleasantly surprised with how quickly it arrived as well as the quality of all the items I purchased. Would buy again especially at the prices they offer!
Had to return will provide review once refund is received
I couldn't get to one of the red/orange blouses I wanted info on
Otherwise it was easy,the associates stayed in contact with me.
I couldn't get to one of the red/orange blouses I wanted info on
Otherwise it was easy
Beautifully packed and quick delivery. Light weight and attractive garments.
Relatively quick delivery and happy with items. Altho I wish I had gone one size larger for the tops.
You have great advertising on on line and a terrific product selection. Thanks so much!
Product received was fun but as a first time buyer I was concerned as the received tracking info would never return any shipment status even once item arrived. Other vendors have tracking info working fine - hope Azzlee figures it out too
These need to be returned since they arrived after Christmas. I am unable to use.
Customer service does not respond. I will need to go into dispute to settle this return.
As stated previously, the sweater fit seem to run larger than most; is much shorter than featured which I don't like.
It took me a while to find my way around the site. Slightly unsure if it had worked. Pleased when it arrived
Experience was Ok I still have not received my items after three to four weeks
Ordered easy, ads looked good, delivered promptly. Not crazy about the looks of the products. Won't buy from them again.
Great service, very happy with the garments, size & colours accurate to photos. Tracking number did not function so collected package from local post office.
Ordering was simple, the only complaint i have it took to long to get to me.
Quick delivery, quality quite good. Size chart not very accurate. Buy a size up
I ordered these through Macy's and used my latest sizing--a little roomy because of a back fusion-- but they were much roomier than that! The dress hung on me with a hand hold of fabric extra. I am unfamiliar with ordering with China--and Macy's didn't indicate their source. The dress is gorgeous, well made, good fabrics, reasonably priced, the right length, so a very good source if you get the sizing right.
Poor quality. Ugly merchandise not anything like the pictures shown. IT IS CHEAP MADE AND LOOKS CHEAP. NEVER will purchase from this website again.
Could not return other items but got credit. Enough already
See title about refund,...,...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members