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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The Azzlee website led me to believe that these products were made in the United States. It was not until after I started tracking the shipment that I realized that materials were being sent to China and the finished products were being shipped back to the US. I am a firm believer in supporting American workers and would not knowingly buy a product made outside the country. No matter how much I like the product, I will never order from this company again!
I like most of my clothes I bought, but when I went to return something that didn't fit, it was so difficult and they acted like they didn't want me to return it and so they gave me a credit for one part of an item but I don't know if I'll ever wear them.They're completely see-through I can't wear them without a long shirt to cover my butt so now I'm stuck with these $16 pants that I'll hardly ever wear.
The ring I bought was the perfect gift for my granddaughter, but the hooded top with cat was a huge disappointment. The graphic was tacky looking and the top was poorly sewn.
Ordered something I needed in a couple of weeks. Checked status a week and a half later and saw no tracking info. Emailed them to find out what's up. They said they were out of stock. No emails to me saying they were out of stock. I had to find out a week and a half later by emailing them. Terrible business practice.
I like shopping at Azlee website, because they have the style of clothings that I am looking for and for the right price.
The blouse is made of a very cheap, synthetic fabric and looks quite shapeless. The delivery was fairly quick but the return rather difficult.
I wanted the items in time for a Christmas gift for my wife but the site would not let me use expedited shipping. Customer service suggested I cancel my 1st order & try again, but the result was the same & I cancelled the 2nd order as well. I got a refund for the 1st order but so far not for the 2nd. They say wait 30 days before contacting them about it & I hasn't been 30 days yet.
Promo code from your site did not work (CS12)
Easy and good i have yet to receive any of the items so i cannot review them. Just keep getting told they were dispatched but no resolutionchoices
A great summer top that is true to size. Easy wash and wear.
Found what I needed quick and at good price! Beautiful and made well. Will use you always for new clothing.
I would have like to have used Paypal but the service was great and to purchase
I would have like to have used Paypal
Difficult and problematic. Want to return the product but the communication has been pretty much non existent. The two products are in the draw.
Reorder their recommendations and still have not received order
Easy to place order - hope I receive merchandise in a few days!
Tops came just before vacation…2 did not fit
3 weeks for delivery. Size doesn't appear to match other merchants for accuracy. Much smaller than tagged.
Not good! Return policy sucks! Why would one keep the item if it didn't fit?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members