I wished I had found this review site before I ordered would have saved me money, frustration and aggregation! This is definitely a scam worse product I ever ordered, took several weeks, not as described and can't reach customer service! Thought it was a company in texas only to find out its china! Paid over $80 for a cheap piece of foam with a picture stamped on it...
I ordered what was supposed to be a king size quilt and two pillow shams. A month later they arrived in a 12"x14" envelope. Thin, cheesy, cheap fabric, poor sewing and finishing, didn't fit king bed or king pillows. I wrote to them right away on their website email (which doesn't exist anymore), and "Melissa" said send BACK TO CHINA and they'd give me a 30% refund and 30% credit. I told them NO WAY. Their website said if not satisfied, they'd give a full refund. I sent package to their alleged Houston address, and it was returned with No Address, Cannot Deliver. This so-called company is a total scam. The poor pathetic bed cover & pillow shams didn't resemble the luxurious photos they advertised. I'll certainly never get my $90 back. Don't even think about ordering from this place!
I ordered a throw for a Christmas gift... 4 weeks later I still do not have it and when I attempted to email all of a sudden their inbox is full and they can't accept emails. PayPal sent my money even though the product has not shipped... not supposed to! I think it's because the company puts out a fake tracking #. I have filed a claim with PayPal, but not sure if I will get the refund. Unfortunately I am just now reading the reviews and feeling like a fool... there are so many describing my exact situation and worst of all saying how horrible the products are. Stay away from engaging with this company.
For $49.99, what do you expect? Yes, the fabric is printed, but the patterns are so adorable! A real quilt w that much detail would easily cost at least $1,000. And the fabric alone would cost us $50 to purchase. I'm glad it's a print so I can use on my bed w my dog and throw it in the washer instead of freaking out if it gets dusty. People are being unfair cheapskates to complain.
My turtle blanket was supposed to be a medium size but it is very small plus it's very thin no lining it's simply stamped pattern with a machine hem not worth $60.00!
A complaint has been file with the FTC about this company do not order from them. Ordered product never received. Company kept sending me tracking numbers all were invalid numbers.
I ordered a turtle rug... in the description it states that it's handmade... no way! What I received looks like a beach towel! $69 for trash! Wish I would have seen these reviews before buying
Kicking myself for falling for this. All these personalized emails came as it was being "specially created JUST FOR ME". Big tip off when it arrived folded into an amazingly small square, not rolled, as you would expect a rug to arrive. I can't tell you how super thin this rug is! What a joke. The perimeter was finished off by a kindergartener. Please do NOT waste your money!
I ordered a quilt for my mom for Christmas, and it took close to 6 weeks to get it. I opened it and could tell without even opening the plastic wrap it was absolutely nothing like the picture. I looked all over their site and not one area for return policy, questions, nothing, so I'm stuck with an $80 quilt that's ugly. I'm highly dissatisfied and you should beware! There's other places to order from that actually care about their customers and take care of them as well... Acozy is NOT one of those places! Highly irritated!
The rugs I ordered were in fact foam backed mats. Attempts to reach "customer service" resulted in delays, requests for pictures even when product was not even opened, and finally, failed emails due to their email account exceeding its "quota"! The product was a seriously overpriced deceit.
I should have known better, if it seems to good to be true, it is, especially in this case.
What I got did not look anything like the picture, I got a cheap quilt that would serve better as a dog blanket.
I'm trying in vain to return, the best they are giving me is the run around, these people
Are running a huge scam. Do not buy from them. I am going to report them to the better business bureau, which, I'm sure has had a lot of bad information on them already.
This is one of the most difficult experiences I have ever had ordering on-line:
1. Time waiting for product
2. Poor quality of product
3. False advertising of product
4. Price doesn't equate to quality
5. Steps for return are impossible.
6. Company is NOT in Texas as Web page said. Item came from China & would have to be returned to China.
Wish I had read the reviews. Don't make the same mistake I did.
I would just be repeating all of the other posts if I were to describe my experience. I hope people realize that if they used a credit or debit card to pay for these services they can call their bank and report the transaction as fraudulent. I didn't receive what I purchased, if you didn't either then get your money back, let the bank sort it out, and put these scum bags out of business :)
I echo what many have said here - wish I'd read the reviews first! The bedspread I ordered took forever to arrive (although the charge went on my account right away). Colors are nothing like what was pictured, quality is horrible, and the smell! Really rank. Thank goodness it was half price, as it is far too much trouble to try to send it back to China. Stay away!
Products looks nothing like item in photo. It is sprayed on pattern, and oversprayed at that. I would be ashamed to gift this to homeless as it offers them no warmth. I examined the images closely and relied on those. Now the battle for a refund.
Ordered two comforters, house and RV. Got two sets of sheets sewn together. One was damaged with streaks of red ink. The other was a poor quality silk screening and the wrong size for our Cal-king.
Attempted to return items, company refused to pay the 93.50 shipping costs. Offering only a 30% refund.
They sent me a poorly sewn MLB duvet that does not even fit the length of a standard twin bed! They want me to ship it back to China for $40? Then they will refund me!?! Madness! I also paid for expedited shipping and it did not arrive before Christmas. I paid a total of $65, and they think they're being nice to offer me $20 back or 30% refund! Laughable!
In my opinion this site is a rip off. I ordered a standard queen size duvet cover with two standard shams. The bedding has a picture of a yellow lab pup laying on it. First, there's no way my standard queen size comforter will fit into this cover. Second the picture is horrible, it's blown up to big for the quality of the photo, so it's not as clear as it should be I believe it's made it the same material my shower curtain is. In the pictures, the cover is spread over the top of a standard queen comforter, you can see how small it is.
Complete scam. Ordered 2 items and only received one. The one that I received is not a quilt. It is a low res picture of someone's quilt with a crazy machine pattern that does not even attempt to match. The material is thin and slick like nylon. My hundred dollars is going straight in the trash. Worthless, but they already know that. I'm surprised they made the effort to send anything at all.
Terrible low quality product, not the item ordered, will not respond to emails, was late for Christmas arrival... not worth the money... no phone number for customer service... wish I could give them a zero...
Answer: They are legitimate scam! Paid 89.00 for a piece of foam with a picture on it. Not a rug. Could be an over lay on a love seat. Not worth 89 cents. I hope they shut this site down
Answer: I got zero help through PayPal. Told me to ship it back. The cost to ship it back would be as much as what I paid for the horrible merchandise.
Answer: I hope people realize that if they used a credit or debit card to pay for these services they can call their bank and report the transaction as fraudulent. I didn't receive what I purchased, if you didn't either then get your money back, let the bank sort it out, and put these scum bags out of business :)
Answer: This person's comment is 100% accurate. Azcozy enjoys scamming people. The product was just that, a piece of foam with a very poor picture on it.
Answer: Forget about it - your money is GONE. This company is a SCAM!
Answer: Coupons are bogus. Just like them! You will either not receive item, or receive wrong item and they keep your money... either way you lose!
Answer: Good luck! They will dilbertly ignore your emails to cancel... until money is processed. Then send you wrong item, and only refund you 30% back.
Answer: DO NOT BUY FROM THIS SCAMMER. If you have, write to the Federal Trade Commission - File a claim online. Write to your states' BBB - file a claim online. Write to your states' Attorney General Office - file a claim online.
AzcozY has a rating of 1.5 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AzcozY most frequently mention credit card, customer service and king size. AzcozY ranks 110th among Carpets sites.