I ordered a quilt for my mom for Christmas, and it took close to 6 weeks to get it. I opened it and could tell without even opening the plastic wrap it was absolutely nothing like the picture. I looked all over their site and not one area for return policy, questions, nothing, so I'm stuck with an $80 quilt that's ugly. I'm highly dissatisfied and you should beware! There's other places to order from that actually care about their customers and take care of them as well... Acozy is NOT one of those places! Highly irritated!