• Avon US

Avon US

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Overview

Avon US has a rating of 2.7 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Avon US ranks 418th among Cosmetics sites.

  • Service
    15
  • Value
    13
  • Shipping
    13
  • Returns
    10
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • This site has some amazing deals and I often buy their quality products.

Critical highlights

  • But yet u keep the worst old time perfumes and body sprays.
How would you rate Avon US?
Top Positive Review

“The perfect mascara”

Maria R.
5/11/23

I have been using only Phenomental mascara for a while now and I am very happy with the quality, it doesn't stick together. And the silicone brush, just the way I like it.

Top Critical Review

“Losing interest in Avon”

p k.
3/4/24

I am not one to complain. But I just placed a $75 order with my Representative and I only received $11 in product. She stated that everything I ordered was out of stock or no longer available. This is not the first time this has happened. The past few orders have had something Out of stock or Not Available. I buy a lot of gifts for my loved ones thru Avon. Am I going to have to shop somewhere else? I hope not, but I am losing interest in Avon.

Reviews (77)

Rating

Timeframe

Other

Reviews that mention popular keywords

body sprays (3) quality products (3)
Thumbnail of user norinem12
1 review
0 helpful votes
April 29th, 2022

I've been a loyal Avon customer since the 1960's & newly married up to today & in my seventies. I was always pleased with most of Avon's product's until very recently. The things I liked about it can be summed up as - the perfumes were lovely, lasting, and very distinctive. My complaint - they discontinued my favorites. Something that was really outstanding "way back" in the 1980's & 90"s were the gift items for holidays, for men & so on. They were truly unusual, clever, & reasonable. Additionally, I was very satisfied the makeup, lipstick, eyeliners line. Then they came out with an exceptional line of face creams (the Anew Line), with facial treatments created for the 40/50/ & 60 year old skin, I believe, which I can promise you have kept me looking younger than I am. These are just some of the positives. However, in the last few years, there's been a BIG change and sadly, it's for the worse. They have done away with some of the excellent products I just spoke about. Now, you will find, toothpaste, cleaning supplies, vitamins, and a number of other oddball items ( "oils, scents, CBD stuff, bamboo & charcoal"?!) I really miss Avon... where did it go?

Tip for consumers:
I really don't know how to answer that. I have nothing to suggest.

Products used:
Over the last 50 or so years, I have very rarely returned anything.
Which products did I end up using? Too numerous to mention!!

Service
Value
Returns
Quality
Thumbnail of user ll579
22 reviews
162 helpful votes
June 29th, 2017

I ordered 2 avon foundations, both of them were suitable for oily skin. Well, at least that's what the product information said.
No matter how i applied them, they became cakey after 2-3 hours and caused me breakouts.

Thumbnail of user rubym48
13 reviews
19 helpful votes
October 11th, 2017

I like Avon because it comes right to your door and makes it easy to order and talk to the representative about their large inventory of colors.

Thumbnail of user heatherg5
4 reviews
8 helpful votes
March 7th, 2012

Avon.com is a good website if you don't mind buying products from a company that tests on animals. I bought countless items online and never had any problems with my orders... but now i have a problem with being deceived like countless other people who were unaware of avon not being truthful about their manufacturing or testing practices.
Avon has always advertised itself as being a proud US company that set the standard when it banned animal testing in the 1980's. All this time, people like me have assumed that Avon was a cruelty free company, and purchased products from them thinking we were getting a quality product, but after reading an article that was published today which exposed Avon as well as Mary kay and estee Lauder as liars, I won't buy from them ever again. They have been testing their products on animals all the while their companies were listed on cruelty free shopping lists. I emailed Avon today to tell them they lost me as a customer. Here is a copy of the message i sent them. I copied it on here so that people can learn the truth and spread the word. I am angry about being deceived and I feel that other people will be surprised to find out that they, too, believed Avon to be a better company than it truly is.

Here's what I emailed:

To everyone at AVON,

I found out today after reading an article online that Avon tests on animals and has been doing so for some time, all the while, advertising to be cruelty-free. Do you understand how much this is going to impact your company once the word gets out? I, for one, will not be purchasing ANY more of your products because I can't live with myself knowing that I'm funding a company that is killing innocent creatures needlessly. Throughout my life, I have bought hundreds to maybe even thousands of dollars worth of avon products... my house has Avon stuff everywhere, but now that I know that Avon has been lying to their customers, pretending to be so environmentally conscious and a proud American company, i'm going to shop elsewhere and give my money to companies that don't send their jobs and factories overseas to countries where it's required BY LAW to test on animals.

I have been a vegetarian for almost 20 years, and the whole reasoning behind that is that I CARE! Animals are important to me, and the decision to be aware of what I eat and what I buy should reflect my beliefs. I always research products and companies before I buy things, and I feel deceived that Avon has been on numerous cruelty-free lists for years, yet it was nothing but a lie. I trusted that I was buying from a US company that cared and had set an example when it came to banning animal testing. What a complete let down! It makes me sick to my stomach when I think about how much money I've spent on your products, and all the while my money was used to torture and kill the creatures that I care so much about!

Last winter I emailed you concerning my disgust at seeing the labels on various items of Avon make-up, stating they were made in China. I never received a reply from anyone at Avon. In my gut I had a feeling that something wasn't right as soon as I saw CHINA on my avon products, but most of avon's customers are unaware of this because the "made in" sticker is printed so microscopically and China is not the place of manufacturing for all avon products. Most people assume what Avon sells is made in the USA... I know I did at first, but I started noticing how wrong I was when my foundations, powders, eyeshadows, and lipsticks said MADE IN CHINA! How sickening! After my son's Thomas the tank engine trains were recalled due to the fact that they contained lead paint and came from China, I do not trust Chinese products, period. And when Avon stooped so low as to let China make their products, it just proved the point that all Avon cares about is making their stuff cheap. If you really valued your customers, you wouldn't have allowed them to be exposed to questionably manufactured products from a country that saw nothing wrong with painting toy trains for children with LEAD!

Most people don't know enough about the companies they are buying from, but I receive emails from various animal rights websites and had been sent an article talking about China and how they were making it MANDATORY for all beauty and cosmetics made there to be animal tested. After I read that article, I emailed you at avon, asking why Avon was sending jobs to china, where animal testing is the law, and no one had the decency to even acknowledge my message. In reality, I knew that someone at Avon wouldn't send me a reply, but I also knew that Avon was saying a lot by not saying anything at all.

So thanks, avon, for sending jobs to China, for lying to your customers all this time, and for taking our money and using it to kill animals. I hope that your company suffers once the word is spread about how you lied. Your company's financial suffering is nothing compared to the suffering you've allowed to happen to thousands of animals in the process of lining your pockets with your precious money. Hopefully people will stop buying your products once their eyes are opened to what's been going on with Avon. Your company's reputation is going to go down the drain, and I'm definitely going to spread the word because people should know the truth... Avon doesn't care about the quality of their products, their customers, the environment, animals, or even the USA. All Avon cares about is MONEY.

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Shop Avon's top-rated beauty products online. Explore Avon's site full of your favorite products including cosmetics skin care jewelry and fragrances.

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