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How would you rate AVAST Software?
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Colorado
2 reviews
0 helpful votes
Follow Lilitha M.
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Great antivirus
March 24, 2022

Used it for a couple of years and the free version works powerfully like the other paid antivirus tools

Date of experience: March 24, 2022
GB
1 review
1 helpful vote
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AWFUL CUSTOMER SERVICE
February 21, 2016

Had 3pc's covered with AVAST and when I got a pop up to renew assumed it was to cover same - 3pc's. But when the order came through it was only for 1pc. Contacted Customer Service and gave them all the info, asked them if they could cancel the renewal for 1pc and I could then purchase for 3pc. Takes a long time for them to respond... they then didn't answer my question and asked me for information I had already given them. Next email from them told me I had renewed through Digital River but if my receipt showed paid to Nexway I had renewed through them (Avast) - which I had, they then said if this was the case to supply details I had already given them TWICE so they could sort it out. 3 days later and nothing from them and my PC's are now unprotected. I'm going elsewhere and won't use them again.

Date of experience: February 21, 2016
Michigan
1 review
2 helpful votes
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VIVA LA REVOLTION
January 29, 2023

IT HAS DRAINED MY CPU, DELETED MY GRAPHICS DRIVERS, LIED TO ME ABOUT VIRUSES ON MY COMPUTER, AND LAGGED MY COMPUTER! NO MORE, ITS REIGN OF TERROR ENDS TONIGHT!

VIVA LA REVOLTION!

Date of experience: January 29, 2023
GB
1 review
1 helpful vote
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Avast keeps renewing my subscription that I had with them years ago and its impossible to cancel. I've called my bank they cant do it, I spent hours on the phone to avast and the DONT answer the phone even if they lead you on saying they'll' be with you in a minute, but they NEVER EVER answer the phone. The emails are non reply. ONCE THEY HAVE YOUR CARD DETAILS, EVEN IF YOU CANCEL YOUR CARD AS I DID THEY STILL TAKE YOUR MONEY. Each year they take MONEY FROM MY BANK ACCOUNT and I don't even use the product as I have Macafee. DONT SIGN UP ITS IMPOSSIBLE TO CANCEL. SCUM COMPANY NO CUSTOMER SERVICE,

Date of experience: February 22, 2021
New Jersey
4 reviews
1 helpful vote
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Good for me
January 18, 2020

The choice of free antiviruses is not that big. And we settled on Avast Free Antivirus - recommended it as a simple and easy-to-use program.

Antivirus has many advantages. The first is autonomy. The antivirus works by itself, it updates itself. It's easy for me to check for software updates, but this causes some problems for my parents. Therefore, such independence pleases. But if necessary, you can enable manual download. No keys and passwords are needed. The second is the quality of protection. Of course, if the virus was not caught, then you will not know if it was. But for now, it catches Avast well, blocks unwanted windows. So far, fortunately, there have been no problems with trojans and other dishonesty.
The third plus is multifunctionality. Avast will check for viruses, and the browser will clean it, and report performance problems. Although the latter is not for beginners - so you can remove it.

The only thing that is somewhat annoying is the pop-up windows in which they offer to purchase and install security programs from Avast. Or reports how many hacker attacks have been in recent times. But this happens once when you turn it on, so you can put up with it. But I did not notice any slowdown in the computer. By the way, has anyone tried Avast Driver Updater for the sake of better work of operating system? I found it here: https://thinkmobiles.com/products/*******/, but still have doubts if I really need it.

Date of experience: January 16, 2020
Kenya
4 reviews
2 helpful votes
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Avast
June 22, 2020

Avast antivirus is so far my best software on phone and computer it works smart and it's easy to use.

Date of experience: June 22, 2020
California
39 reviews
73 helpful votes
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King of Anti-Virus.
December 1, 2018

As the title suggest, it is the best "free" virus software out there that you can own for absolutely nothing. And yeah it is completely free, no hidden charges or anything suspicious like that. I like honest transparent companies & it would be nice if everyone operated like this.

I have since then become a premium subscriber & have renewed my license 3 times now. It's just that good. Ofc I've added on some extra features such as their VPN service which is great & works the way it's supposed to. No problems with it at all, & I find the uses for it are vast, so the price is justified. If you like privacy when on the WWW then you should consider this, but then again I also switch between this & OpenVPN, both are great for what they do.

Out of all the virus softwares out there, & believe me there are many, I feel Avast out does it's competition. Plenty of times where I've been directed to infected pages that with other programs I would've been Fk'd. & the repair to fix those problems I'd rather not fork the bill for. So I want to personally thank this company for that. It is very easy to use infact you don't really have to do anything literally, as it just does on it's own. So you can browse with ease & peace of mind knowing that your every click is covered by a robust virus killer.

I use to think the license cost was quite high, especially when you start adding on other features like a VPN & such, it can go into the hundreds literally, but I've since changed my mind. I feel that a company who tirelessly goes to work everyday to protect it user's by continually updating their software to counter present & future threats is worth supporting. You protect me I will in-turn protect you through financial means.

Date of experience: December 1, 2018
India
2 reviews
0 helpful votes
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Junk
July 26, 2017

I am very disappoint, this software was delete my important files. So i delete it from my computers.

Date of experience: July 26, 2017
GB
3 reviews
6 helpful votes
Follow Yev L.
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I downloaded the trial version and have been fully satisfied with it. Works better than others AVG included. Would definitely recommend.

Date of experience: January 25, 2013
GB
4 reviews
7 helpful votes
Follow Stella L.
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Very good experience
December 27, 2019

I have used this in the past with windows 7 64 bit it work perfect and helps a lot to secure my pc from threats.

Date of experience: December 25, 2019
New York
1 review
2 helpful votes
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After canceling over a year ago due to two viruses, and poor tech support, they have twice now removed (unauthorized) payment from my paypal.

Date of experience: July 8, 2015
California
2 reviews
24 helpful votes
Follow Mire S.
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Avast has fraudulently charged me 1 year and tried to do it again this year.

November 2018 - I bought Avast software (1 year subscription).
April 2019 - The support agent confirmed me subscription (AUTORENEWAL) is canceled. It took me a lot of time to find any contact.
November 2019 - they CHARGED ME SUBSCRIPTION FOR THE NEXT YEAR although my autorenewal is off. I didn't know about this charge.
November 2020 - I received Email from Avast they will charge me subscription for the next year
November 2020 - I received again Email that is my autorenewal off. But they don't return last charge neither explain how is possible to charge someone with autorenewall off.
I have all evidence about these charges. It is obvious Avast steals money intentionally from people through autorenewal. They will return your money only if they see you are hard on it.

Let's compare this with this situation. A thief breaks into your house and steals money. The police catch him and he says "Sorry I made a mistake, I didn't intend to steal". Tell me, should the police let him go or should he go to jail?

Avast does the same thing and who knows how much money they steal from people through autorenewal tricks.

AVAST ANTIVIRUS SOFTWARE QUALITY

Avast was my biggest mistake in my antivirus choice. I tried almost all the well-known softwares. It slows the computer badly, miserable protection, especially with malware and you, will have all time different popup notification, by this, by that. Even a free version of Kaspersky works much better. Kaspersky is not my best choice, I just want to say Avast is probably of the worst antivirus software on the market

Date of experience: November 18, 2020
Ohio
7 reviews
22 helpful votes
Follow ultimasoulnix -.
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Good software
June 8, 2015

It detects most computer threats and it does its job well

Date of experience: June 8, 2015
California
26 reviews
80 helpful votes
Follow Josh A.
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Yet again another great anti virus software! Avast rocks!

Date of experience: December 13, 2013
Uruguay
39 reviews
47 helpful votes
Follow valeria g.
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Se que no hacen las aplicaciones para que sean gratis, pero esta dentro de lo sencillo de lo que ofrece cumple con su cometido. Lo que molesta en grado sumo son esos carteles que salen diciendo que la computadora esta por explotar y solo se salva si compras este o aquel paquete. Eso es depresivo. Estrategia de marketing desastrosa y repetida por años

Date of experience: April 30, 2018

Overview

AVAST Software has a rating of 2.2 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AVAST Software most frequently mention and customer service. AVAST Software ranks 122nd among Antivirus Software sites.

service
14
value
13
shipping
9
returns
10
quality
14