Julie R.

Had 3pc's covered with AVAST and when I got a pop up to renew assumed it was to cover same - 3pc's. But when the order came through it was only for 1pc. Contacted Customer Service and gave them all the info, asked them if they could cancel the renewal for 1pc and I could then purchase for 3pc. Takes a long time for them to respond... they then didn't answer my question and asked me for information I had already given them. Next email from them told me I had renewed through Digital River but if my receipt showed paid to Nexway I had renewed through them (Avast) - which I had, they then said if this was the case to supply details I had already given them TWICE so they could sort it out. 3 days later and nothing from them and my PC's are now unprotected. I'm going elsewhere and won't use them again.