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How would you rate AVAST Software?
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Georgia
4 reviews
3 helpful votes
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Not that good
January 26, 2020

Is a decent anti-virus but my computer still got a virus that hides all my folders and transform it into a shortcut, a paid the basic one, but I totally regret it. I had to paid for a guy to clean my computer.

Date of experience: January 26, 2020
GB
1 review
2 helpful votes
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Rubbish company
May 19, 2021

I ran the avast driver app on my Asus pc the app knocked out my graphics and I can't use my pc anymore, one of the tecs at avast tried to fix the problem with out success, he told me a senior tec would be in touch to help I have now been waiting 4 days and every time I get in touch with them I am told I will have to wait for the senior tec to get in touch with me, totally a rubbish aftersales service.

Date of experience: May 19, 2021
Canada
1 review
3 helpful votes
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Avast is the virus
November 9, 2015

The program isn't a virus but it acts like one and uses all your CPU, disk, ram and doesn't know what a virus is it called roblox steam and chrome a virus. If you have it installed and you want to uninstall it I suggest you don't because it broke and corrupted my hard-drive so i bought a new ssd.

Date of experience: November 9, 2015
France
1 review
6 helpful votes
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Avast is malware
August 6, 2014

Avast is malware. It may remove other malware on your computer but Avast itself is also malware. It sends your personal data out to remote servers even when privacy settings are selected. It is popular because it is free. It is free because obtaining your data is profitable to them. If you install this software with a default installation, every website you visit is streamed to Avast. Along with data from the content of the file scan of your computer. If you install this software and choose not to send out your data in the preferences, it stills sends your data out. This is how they operate.

Date of experience: August 6, 2014
California
20 reviews
81 helpful votes
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What's your favorite letter? ARRRRRR! Avast! Antivirus is really free. If you want the bells and whistles, it's cheap. Are you tired of Symantec and McAfee ignoring your plight and giving you nothing but software BLOAT?

Dude! Get it FREE at Avast!

Date of experience: January 13, 2011
New York
114 reviews
844 helpful votes
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Just purchased the top-of-the-line software package. Much more comprehensive than the 'free' download, which is now apparently much more limited than it was previously. So far I find this equal to, if not superior to AVG. A close friend had a few terrible viruses embedded in his 32. Exe files, and AVG identified them but could not remove them. Avast did remove them, and found a few other issues that AVG had not even identified. This product has a long history of very good reviews as well.

Date of experience: December 21, 2011
Arizona
1 review
1 helpful vote
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I am a Network Admin and I fix or install computers for friends and family in my spare time. I have been fixing computers and networks since 1998. I find Avast to be the the best anti-virus program, especially since I first started using it when I received a 14 moth free trial. I believe they still offer anti-virus software at no cost for one year. I also purchased their Internet security program for a very low fee. It is a great program. I have used many other programs i. E. Bull guard, Norton, McAfee. However Avast seems to be the best especially since the first 14 months were no charge. Once I purchased the anti-virus software and the Internet security program for home use it came with a licence for three computers.

Date of experience: July 21, 2012
Ohio
31 reviews
225 helpful votes
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Free computer antivirus program. Avast allows home users to have a free copy of there great software. The best part is they offer consistant updates, keep your computer safe, and allow you to have it all free.

I have used avast home edition for years and never had any trouble. After you visit the site and download the program, you simply register and you are good to go.

If you don't want to buy an expensive antivirus program and then have to renew it every year, give avast a try. It's FREE, and better than most you pay for.

Date of experience: June 6, 2010
Pakistan
3 reviews
0 helpful votes
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Performance:
Avast's first defensive layer is traditional signature-based scanning that compares files to known malware. The second layer monitors activity and code snippets to look for indications of a malware attack. Finally, anything suspicious gets sent to Avast's cloud lab for analysis, and if it is confirmed as malicious, a new malware signature is sent out to the company's 400 million users.

Security and privacy:
Avast's SafeZone secure browser, part of Free Antivirus, can keep your wallet secure by limiting add-ons while blocking ads and suspicious sites. Its Bank Mode isolates the browser from the rest of the system to thwart nosy malware.

Date of experience: May 21, 2019
Hawaii
4 reviews
9 helpful votes
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The FREE version of Avast works great! The paid version is even easier to use. Whichever one you choose, you can't loose. The FREE version is only available to home users. Businesses need to purchase the product.

In ten years of use, I have yet to get a single virus on my computer! That's great protection.

Date of experience: February 7, 2016
New York
85 reviews
397 helpful votes
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Sorry it is avast.com!
November 8, 2009

Sorry it is avast.com!

Finaly I found the right protection for me. I tried it for free and then purchased it.

There are two things to be aware:

1. You must to uninstall all other antivirus programmes (you will be temporary off guard).

2. After purchasing the product I started and continue receiving promotion for other products by them ( but I can live with that).

Date of experience: November 8, 2009
California
2 reviews
4 helpful votes
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It's the best antivirus on the web and it's available for free. I use it for a couple of years and have no complaints. Pc works fast and antivirus keeps blocking viruses. I think I will go for paid subscription

Date of experience: March 20, 2013
Indiana
5 reviews
12 helpful votes
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I have used Avast for many years now. I have had Norton preinstalled on computers I bought and it didn't take long for me to figure out that Avast was much better and to dump Norton. Although I use the paid version, I used the free version before and never had any problems with it. Since I recommend avast to family and friends many of them are using it and none of them have had any problem.

Date of experience: March 11, 2013
Virginia
1 review
3 helpful votes
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AVAST FRUAD
May 16, 2023

AVAST is the Company from HELL!
I canceled my account and removed the software.
A year later they billed me and I had to spend 3 hours on the phone to get a refund and an assurance the account was canceled.
One year after that I got billed AGAIN and had to spend 2 hours on the phone to get a refund.
When I asked why they billed me again they said "Your canceled account is marked for rebilling"
DONT USE THIS COMPANY

Date of experience: May 16, 2023
New Jersey
1 review
3 helpful votes
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Worthy software
January 16, 2020

In my opinion, Avast antivirus is one of the best. I've tried it after I read the article https://thinkmobiles.com/blog/best-anti-spyware/. It helps to protect my computer from malware, spyware, has active and passive scanner self-protection and automatic updates. Avast cleaned the drive and managed to find every single problem.

Date of experience: January 15, 2020
California
1 review
2 helpful votes
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Crappy service
December 28, 2015

Never got the Cleanup software I paid for since it was sent to the wrong email address! Plus the customer service (?) rep hung up on me. Hope they go bust!

Date of experience: December 28, 2015
New York
3 reviews
4 helpful votes
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Damaged my drivers
April 3, 2022

New update messed up with my audio/video drivers, was really hard to revert it back. 3 hours of my life wasted

Date of experience: April 3, 2022
California
7 reviews
23 helpful votes
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Excellent anti-virus program! Not a big name like Mcafee or Norton, but does a hell of a lot better job than both combine! Plus it doesn't eat your CPU.

Date of experience: February 28, 2014
Colorado
2 reviews
0 helpful votes
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Great antivirus
March 24, 2022

Used it for a couple of years and the free version works powerfully like the other paid antivirus tools

Date of experience: March 24, 2022
GB
1 review
1 helpful vote
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AWFUL CUSTOMER SERVICE
February 21, 2016

Had 3pc's covered with AVAST and when I got a pop up to renew assumed it was to cover same - 3pc's. But when the order came through it was only for 1pc. Contacted Customer Service and gave them all the info, asked them if they could cancel the renewal for 1pc and I could then purchase for 3pc. Takes a long time for them to respond... they then didn't answer my question and asked me for information I had already given them. Next email from them told me I had renewed through Digital River but if my receipt showed paid to Nexway I had renewed through them (Avast) - which I had, they then said if this was the case to supply details I had already given them TWICE so they could sort it out. 3 days later and nothing from them and my PC's are now unprotected. I'm going elsewhere and won't use them again.

Date of experience: February 21, 2016

Overview

AVAST Software has a rating of 2.2 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AVAST Software most frequently mention and customer service. AVAST Software ranks 122nd among Antivirus Software sites.

service
14
value
13
shipping
9
returns
10
quality
14