AvasFlowers.net

Poor value, when I asked my girlfriend about the delivery experience she told me the person was borderline rude. I also was genuinely shocked when I saw how small the bouquet was. I well understand delivery expenses are a non trivial amount, but I still found the size of what was delivered very dissapointing.

As owner of a flower shop I have been told by many customers that have tried to order flowers through Aves.
What a mess people are so overcharged. If I except an order from them it isn't for enough money that their customer has ordered... Normally I don't feel any orders from them but ever so often if they got enough money and I know I can make it look like it should I will because I know if somebody is really wanting to send flowers.
One of our customers told us that he was charged another $45 for a Mylar balloon. Then the same customer was told that it could not be delivered because they could not get a driver out... What a line
Then the next day I had another customer same sort of situation so if you want to spend your money wisely call a local flower shop in the town and make sure they have a phone number and address in the city you're trying to send the flowers
This place is just called an order taker. They take your order they take your money

I thought I was using a local florist when I ordered flowers for a friend's 60th birthday. First, I was told what I ordered was unavailable so they had substituted with a dozen red roses. I expressed my dissatisfaction with this to a customer service representative who said she understood. Next, I found out the flowers would be delivered a day later than I scheduled. I ordered the flowers 2 days before my friend's birthday and they were going to be delivered by UPS a day late. The final straw was what they actually sent was different colored roses that looked awful. She said that they had finally perked up. It was embarrassing and expensive. Will NEVER use this company again. Wish I had seen these reviews. Very misleading when I googled a flower shop in the town where my friend lives. This came up and I thought it was local.

I ordered flowers and a condolence card from avasflowers.net for a child's funeral. They sent a PET condolence card with my personal condolence message taped inside this ridiculous card. It was horrifying. I called 4 times and 4 times they cut off the call and wouldn't tell me the name of the local florist. I wish I would've read the reviews before I ordered. This was horrible.

Mother did not receive 2 dozen Pink Roses or Personalized Gift Card I paid extra. Total order over $170.00! Avas substituted mixed flowers - see mixed flower photo this is in NO WAY a substitution for 2 dozen pink roses ordered from photo on website. Hope someone contacts me right away from AVAS with an apology and deliver's Roses to Mom before this weekend!
Do Not Recommend Ava's at this time until they make this Right!
Dissatisfied Customer!

I asked to substitute the red roses to white roses for sympathy bouquet. The representative said it will be changed. I agreed to purchase the bouquet because it will be changed to white roses. They delivered red roses. I am devastated because in our culture, we don't give red roses as sympathy bouquet... Totally sad and disappointed. If she would have said, it can not be changed to white roses, I would have not purchased it.

I ordered a $60 bouquet. The website asked when I wanted delivery, and I chose the same day. There was no indication that my same day delivery would have a $24.95 service fee in addition to the $9.99 delivery fee. With tax, the $60 bouquet cost over $100. When I reviewed the emailed receipt, I immediately sent a request to cancel the order (37 minutes after the order was placed. Four hours later, I received verification that the order had been delivered. Then, then next day, I received an notification that it was too late to cancel the order. I explained that I had cancelled nearly immediately and that, because they had still delivered, I would like the extra service fee reversed. I never heard from them again. HORRIBLE CUSTOMER SERVICE!

Ava's Flowers are crooks. We ordered two arrangements on a Thursday, Feb 1st, to be delivered for our sister's birthday on Friday, Feb 2nd. Paid $152.47. Called Saturday to find out why they weren't delivered. Was told they would be delivered. Our sister checked out Sunday morning STILL not having her flowers. Called again and got put on hold repeatedly before the associate finally transferred us to "a manager" to talk about a refund. Again being put on hold for a long time and being offered $10, 15, 20 off and delivered to some other address. After repeatedly refusing we finally got a refund. Ava's TOTALLY screwed up our sister's birthday with no regrets or real apologies. This is the first of many messages against this company's sorry services.

I ordered flowers for my sister in law in Dania Beach Florida. It was her birthday and I wanted to surprise her. After thinking my order was going to be around $59.99, with the supposedly free shipping, my order came up to $95.00. On top of that I requested delivery for 5:00 PM. They stated they could do 4:30 PM to 5:00 PM. I agreed, since I really wanted this delivery, and I really don't know Florist in Dania Beach. I went with some reviews. I should've look more. To make store short, they delivered around 7:30 PM. I should get a refund for at least half of what I paid. They don't comply with what they pretend to do. Everything was nice and convincing, until they got my money, and all they could say is: I'm sorry. I hope they care at least a but of their reputation, and refund me.

I live in GA, and find it very difficult to find a company that is trust worthy to send flowers. I have tried 1800flowers and FTD, both with bad results. I found Avas Flowers, and have used them twice. I realize the pictured arrangements, may be different; depending on what is in season. Both times, the arrangements were beautiful. Thank you so much, I will continue to use your services, and thank you for being trust worthy across so many miles.

I ordered flowers for my mother-in-law, who lives in another state, hoping for a Sunday delivery. Instead, they tried to deliver them to me, using half of my address and half of hers. My local florist called me, because the address was not accurate. I tried to cancel for a refund. The customer service agent repeatedly said that it was MY fault, (it clearly was not), and gave me 2 options: cancel for a PARTIAL refund, or continue with the order by changing the delivery destination, (including an apology phone call, and $10 off future orders). Since I will NEVER use them again, a opted for a partial refund. They kept $18.95 of mine for the "service" of screwing up the order, NOT providing flowers, and bad customer service.

I ordered a flower arrangement for my daughter and it wasn't going to be delivered the day I ordered so they said they would upgrade it. What she got was 10 long stem roses in a vase. No greenery just roses in the vase and leaves on the roses look dried. Not worth the money.

I ordered two separate arrangements for my uncle's funeral. The day after I ordered I received two emails asking to call the 1 800 number. They could not fill the orders and asked for my aunt's address. They wanted to send a replacement basket to her house instead. I hung up on them after telling them to cancel the order. They called back I said cancel it and had to hang up. Cancel means Cancel!

Flowers were pretty but delivery was giving me a hard time and the price was very high for some fee on top of the price of flowers and my boyfriend who i got them for broke up with me so i'm just salty