AvasFlowers.net

First their site allowed me to select same day delivery free promo code, then at check out they added a $20. Xx service charge after I gave info. Then changed date to next day. Well next day they said next day AGAIN! Another day came and went They sent a notice that they delivered but I called and they said they would deliver the next day for s cond time. Guess what. They noticed me they delivered but after verifying they said they were not delivered and they will deliver next day. The guy I spoke to on phone wasn't even in the US and there was a rooster crowing over him while he tracked order, seriously! I asked for a refund but I doubt I will get it. Who knows who has my credit card info now. They lied numerous times said they delivered then retracted.
Do not waste your time with them. Too many other legitimate companies. Oh I forgot to mention, they offered to compensate me after the first failure to deliver then they never did. I did finally receive a cancellation confirmation.

The absolute worst! I ordered a bouquet to be delivered to my sister for her birthday. The night before delivery I got word the flowers were not in stock. The replacements they offered were cheap and would change the whole arrangement. This was so important to me and they let me down. If flowers are important for your occasion DO NOT ORDER FROM THEM

Ordering was painful to say the least. The operator's first language was not english. I should have canceled the call at the start. I originally thought I was calling the local florist and "assumed" the order would eventually go to them. Good lord... I completed the order over the phone after a lengthy, arduous call. Flowers $74.99; balloon $6.99; a ribbon (?); "free delivery"; grand total... wait for it... $111... I tried asking questions but confusion insued. I was trying to be nice and just went with it. I hope the flowers make it...

I ordered flowers for a funeral ~ they delivered the wrong flowers, wrong colors, wrong size ~ it looked like a cheap bunch of produce-department flowers they just stuck in a glass vase, worth about $20. When I opened a dispute they responded, but only gave me a $20 refund out of the $128 arrangement. I would have given them a minus-one grade but I didn't have the option. Stay Away from them!

I just recently looked at all the oor reviews. Last weekend I had ordered flowers. It was all wrong. Wrong flowers wrong price. Unable to get a hold of anyone. Calla get getting dumped and unanswered. After paying large price for flowers and receiving something I didn't even order.taking a pic and trying to email them. Nothing.
This company should not be allowed to operate anymore. Special moments and important moments that are in need of flowers and then a terrible and large waste of money in the process. Terrible company and very unethical.

A huge disappointment. I wanted all coral flowers as it was for a 35th wedding anniversary. It was mostly daisies. I could have gone to Market Basket. Not worth the $82. My sister said it was sweet, I wanted nice. I will not order here again

My order was not delivered on time. They did give me a discount. What my family member received was not even close to what I delivered. Some flowers were dying and no vase. No one will answer my emails or calls. I will never order again!

Is there a 0 or negative rating? That is what this business deserves. I ordered 2 funeral sprays & only one was fulfilled on time. The 2nd one came late & looked horrible- with sparce & wilted flowers. I could have made a better one than that & way cheaper. No one to talk to when you call their number. They just sent me a $15 credit for the next order when I emailed them to inform them of the disappointments. I should've read the reviews first before ordering. My very first order & never again. I believe in Karma. Bad business has a price to pay too. DO NOT ORDER FROM AVA's FLOWERS!

We orderd a bouquet of flowers for the Birthday event. It was never delivered and we were charged $112.
When we called, the customer support person offered $10 refund for undelivered order. I called again demanding a full refund. Not sure yet if the refund will be issued.

I ordered flowers for my mother for Thanksgiving to be delivered today. I received a call saying they don't have the flowers for the arrangement that I ordered, and is it okay with me to change the order? Do I have a choice? I have tried cancelling the order with no luck. You've duped me this time... never again. Even the local florist in the community said they will never do business with this service. Businesses like this should be closed down.

The flowers were delivered 4 days after the promise date on the original order. They kept making excuses every time I contacted them. When they finally arrived, the arrangement was not what I had ordered. They said that the flowers were not available at this time. Why were they on the web page then! Just glad this wasn't for a funeral! I will never order from this company again. I guess you have to research everything now before you commit. Sad way to do business.

I ordered flowers to be delivered to a small town in NH, as they appeared to have an office there based on a Google search. Turned out they did not have an office there (or anywhere nearby). When they couldn't get the order delivered on the date promised they called to say it would be the next day. But it never happened. I tried many times to call and talk to someone but their customer service department is pretty much non-existent. After about 5 days I spent hours on the phone and finally managed to talk to someone in "Special Orders". They tried to convince me to place a fancier, more expensive order! I was able to cancel the order but I'm not convinced at this point that this is a real flower delivery company. Total SCAM!

Same day delivery service was what I was promised. They even called to verify it was a teacher not a student and said it was on its way. They didn't call me that day but waited till the next day to tell me it wasnt delivered due to thier shipper. They lied on delivery and they offered me 5 bucks instead of the 15.99 delivery fee. They ruined a special day for me and my family and didn't even call that day so i could make other arrangements

My mother's funeral is over. The flowers I ordered never arrived. Upset me during the service and now they want to re- deliver? Unbelievable funeral is over. Everyone gone home. What good are flowers now?

I ordered flowers for my sister for her birthday. They arrived 2 days late. And from what I can tell from my sister, they were vastly different from the flowers I ordered. I have to admit that I thought they were a local flower shop. I emailed their customer service. They offered me a $20 discount on my NEXT order. Fat chance. There won't be a next order. Avoid this company

Please do not fall for this companies tactics. They are NOT local, though you will believe they are. The arrangement will NOT be anything like the picture. We ordered a filled out beautiful arrangement for our granddaughter's sweet 16 birthday. What she got was a few roses stuck in some wilted greenery. When I tried to call, I was put on hold and disconnected TWICE. When I finally got through, I was told all they could do was reorder, and the flowers would be replaced THE NEXT DAY. We still haven't seen the flowers.

Called to order a season greeting bouquet for someone special for Christmas for $44.96, long story short, ended up having $72.69 removed from bank account. Had to call for receipt only to be told for the first time about card fee, now fee and service fee, which was not disclosed at the time of ordering. Then once I received the receipt only total of the order was on the receipt and not totals of each fee. Asked to speak to a supervisor was told there was no supervisor which I find hard to believe. Asked for a refund due to the lack of disclosure and was told couldn't do. Embarrassed to ask the recipient about the flowers as they were probably half dead if the quality was anything like the customer service. I would advise everyone to save your money on these flakes and order from a local well known florist!