AvasFlowers.net

I really appreciate that you are delivering with no contact, I think that is a really great idea. My mother is 93 years old and I worrying about her during these times. I could not be with her this year and I am thankful that I can send her some small token of my love even if it does not arrive on the exact day. I appreciate the extrordinary effort Avas Flowers must be making to try and get things delivered. So despite what some of people might say about your service I appreciate everything you are doing.

Not worthy of even a one star rating! I purchased an expensive flower arrangement for my friend. She included a picture of what I bought her in a text thanking me. Well, I was disappointed when I saw the picture because it wasn't even close to what I purchased! I spent over $100 for the largest arrangement that I had to choose from. Do not order from this outfit! Called to complain and they said they were sending another arrangement out and my friend never received it and I was not refunded my money! See pics, the first one is what I ordered and the second picture is what my friend received!

My friend was kind and thoughtful and ordered flowers for me. I have a busy week due to being in an accident, with doctor's appointments and other things to attend to. We'd scheduled for a delivery between 3 and 5 today. I was home. No flowers. At 5 PM, I called customer service. They said the flowers were ready and would be out for delivery in the next half hour. I waited until 5:40. No flowers. I called again. They said the florist had tried to deliver and I was not home. NOT TRUE. I had been home since 3. Then they said the florist would come back out and deliver them. I asked them to give them my cell number in case they got lost. By 7, I still had no flowers. I went about my evening. Still no flowers. I'll never use them again.

Warning Will Robinson! Warning! Do not order flowers online from Avas Flowers. I stupidly did not verify their legitimacy and got scammed big time. I thought it was a local company. These were $70 flowers and were two days late to boot. When we checked the shop out today they have no rating on the Better Business Bureau, they are not accredited and have many complaints. The 1st photo is what I ordered. The 2nd is what was received.

I ordered a cute get well balloon bouquet for my 11 year old grandson. I ordered N9-Y Get Well Balloon Bunch. I understand substitutions but what was delivered had NOT ONE balloon that was like the picture. The entire bouquet was an ugly mishmash of different balloons. If the shop had none of the items in the bouquet, I should have had the option to cancel. It was expensive and I'm mad. I've included a photo of the sunny happy faced bouquet from online and a pic of what arrived.

Ordered flowers at noon. For my daughter's birthday. I was assured they would be delivered on time. I was asked for my phone number and email address so that they could reach me in there was any problem. They charged my account and never delivered the flowers, nor did they contact me regarding any problem with the order. I didn't find out they had not been delivered until I asked my daughter late last night. No one contacted me. After 30 minutes on the phone with customer service, they offered to send the flowers and provide me with store credit. I asked to speak with a supervisor and was told I would be contacted on a short period of time. Five hours passed, had to go through the whole story and was told that my money had been refunded and the flowers would not be delivered and that I would receive no store credit. I had the call reviewed and the supervisor told me that I had refused the delivery and the store credit. This was a lie. Don't waste your time and money on this company.

So they are very excited to take your money but cannot meet the delivery window and give you virtually no option to resolve because their contact info both by phone and online chat option do not let you specify the problem. The automated phone option still says in May 2023 that the delays are COVID related. They have no problem taking your money and nickeling and diming you to death on top of their high prices and then don't meet the window specified despite the fact the window they gave me was still after the designated date they asked me to select for delivery. I would suggest using a local florist. I will never use them again.

The worse experience. Will never order. Poor customer service. Flowers were never delivered to the intended recipient. The delivery was not delivered on the requested date. I spent $65.00 and never received the flowers. They didn't refund my money. Order #*******

I ordered flowers for a friends funeral one day before visitation and 2 days before the funeral. The spray was 90.00 and with fees and taxes cam to $112.95. I went to the funeral and there were no flowers from my family. The funeral was on a friday and I was too upset to call then so I waited till Monday after the weekend and was first told I had to call within 24 hours so too bad and then they sent me a picture of a bunch of flowers which was not what I ordered and said that was proof of delivery... Horrible company. Never use them... its a scam we should start a collective suit against them. RL

Purchased a sympathy arrangement, only to have it not delivered. Customer service emailed saying it wouldn't be delivered because they were out of the particular flowers and that I had to pick a new set. Fine. They called before I could and said they would send a substitution. They didn't - i got a follow up email saying i had to pick one out. Then they couldn't deliver because it was too late in the day and there was a holiday following - now they've charged extra for an additional service fee and still no flowers, and no expected delivery date. So much for sympathy - they won't even let me cancel the order.

I ordered flowers on-line for a friend who was in a bad car wreck in Moreno Valley, CA. They were supposed to be delivered that day. However, I got a text the following day telling me there was a problem, and I should call. I was told the arrangement I ordered was not available, and would need to be replaced with another. "That's OK", I said, half-heartedly, but also said I wanted to see what the arrangement looked like prior to delivery. Of course, this did not happen, and the flowers weren't even delivered until 2 days later. I was sent another text to call the florist. There was never a connection to a live person, and no return call. The arrangement that did show up to the hospital room was not even close to the value of what I had paid for with the previous arrangement. So unfortunate. Makes me realize what this company is really about. Won't order from them again.

I am sick and tired of people using Covid-19 as an excuse. I ordered flowers for my wife and the website stated that it was flex delivery meaning they would delivery with a range of days. They claim this is because of the current Covid problem. Of course they delivered it on the last day. I dont care about the safety of their workers or that they are having problems getting people to work. That is their problem not mine. I just wanted my flowers delivered on a certain day. Grab your workers and make them work I dont care iof they are sick stop making excuses.

I would give them a 0 rating if I could. They promise the moon and LITERALLY don't deliver! My MIL did not receive the flowers I ordered for Mother's Day. Like, not just late, but NOT AT ALL. Then it was a major pain to get a person on the phone to help me. Their customer service line for delivery issues was just a recording that said when the flowers were supposed to be delivered and then it hung up on me. I finally had to call the order line and get transferred a bunch of times until someone processed a refund. At least I got that in writing; however, I'm not even sure they did that correctly!

I have to give you your props your company is the only one that gave me a chance to get flowers to my Mother some other sites just could not get them them their anywhere close to Mothers Day. I understand that you have some delivery problems problems in that so many florists are closed in many states due to the pandemic. Having flowers shipped by a carrier is a good idea and everyone knows that deliveries these dats are sometimes delayed. These people complaining just annoy me dont they relaize what is happening in the county or the world in fact. Thank you for being open and helping me send my love to my mother even if it is a bit late.

I ordered "She's got Style She's got grace" arrangement. It was advertised as a.tall vase FILLED with big pink roses, small pink roses, tons of purple statice and smaller gerbera.looking pink daisies. What was delivered was a short round vase filled with a lot of green shrubbery, 3 large.pink roses, twk clumps of phlox, carnations and some smaller hairy looking flowers. I ordered the size "as shown" which looked full and vibrant" when I called to state my disappointment they said that the flowers are to be close to what is shown but will not be exact. They actually name the flowers that will be used in the description. That is not what was delivered. I will not be using them again. Go elsewhere. I could have picked this arrangement.myself.from my yard...

This place Avas flowers SUCKS! I ordered flowers for valentines day, and the flowers arrived 3 days later, I tried to cancel the order but, nobody answers the phone. When the flowers did arrive it was the wrong order, the flowers were dead and looked like a kindergarten child tried to put them together, the card that I ordered to go with the flowers was not there.
You would be better off going to a grocery store or a graveyard for flowers rather than this joke of a florist.
Stay clear of these imbecils. BIG waste of money!