Autohance

If you actually have this item in stock as your customer service rep said on the phone I will be thrilled and contact you first from now on. If he was wrong and this isnt in stock I will never use you again.

As a follow-up, they did have the bar in stock. It was the only company in the States that had the bar in stock at the time. The customer service was great as well. Only disappointment was that I had to pay NY state sales tax as that is where they are based and I live as well.

I unfortunately had such a bad experience with this company. Before purchasing from them I searched high and low to make sure they were a good legit company. From what I've seen on the Secretary of State they haven't been up and going too long. I purchased an exhaust back in November 30 they had the audacity to email me telling me it'll take 3-4 weeks just like how it was stated on the product page. I told them it was completely okay because I had seen the time frame beforehand. Tell me why they just kept pushing back my delivery date. They would advise me of a certain date and when that date came around they would change it up again. Now I understand that sometimes things can be out of your control but they neglected to inform me, since way before that they weren't receiving shipment from the manufacturer. The last time I spoke to them was January 6 because I was told that my order would be shipped out that day. I called them because I hadn't received anything through my email and that's when they advise me that'll get shipped out late February, keep in mind I placed my order November 30. He then explains how they're not receiving any orders and so on. Now if they knew they weren't receiving orders why didn't they just advise me once they had found out? Why keep telling me that my order will be shipped out on a certain date when they don't even have the product?! Before I called I had checked that exact product and it had an estimate date of 2 weeks, why did they update the time frame when they don't even have the product to begin with?! Why sell the product when they don't have it?! Why waste months of my time? I'll tell you why because they're money hungry and they don't have any values. I thankfully was able to get my full refund but it was a HUGE INCONVENIENCE for me to go through all this hassle. Please buy your product elsewhere, the stress isn't worth this place. You can find better service and better pricing at Redline360, Hardmotion, LM Performance and etc. P. S the only reason I purchased the exhaust from them was because they had the "quickest" time for delivery, price was more compared to others but at the time I didn't mind paying more if it meant quicker delivery.

They worked through ordering issues, and overnighted my parts! Great to deal with! I would recommend them!

Fantastic experience from placing the order to unboxing the package. 2 day shipping from date of order to delivery, best price on internet I found, updated regularly with progress. Only complaint that I have is not with Autohance.com but rather with the FedEx. Box was horribly beat up and it seemed as if the package had just been tossed around like a rash doll bending one of the tailpipes openings and one of the mounting bars for the mufflers. Nothing a little time and patience couldn't take care of in the shop vice. I will be ordering more pasta for the Mustang again from Autohance.com in the future.

Customer service was great, John was a big help. But...the first tonneau that shipped was damaged/used in appearance (was not in OEM box, packing material, and was missing parts). The second tonneau was new in box, worked great...but was missing the shims needed for my truck.

Overall, far from a seamless experience, but I appreciate customer service trying to make it right. It does bother me to have paid full price for a kit that was missing parts (shims), which would be the primary reason I couldn't recommend.

Fast shipping. I placed my order on May 1st and received my intake for my 2011 Scion TC (manual transmission) on May 3rd. Very happy with the shipping, packaging, quality of the product. I will continue to shop with autohance. The Injen SP short ram intake i ordered is amazing, great gas mileage, throttle performance and sound. $165.99 price is unbeatable for the quality, plus the shipping was fast and free. Truly thankful and happy. My order was easy and hassle free to track, autohance sent me my purchase invoice directly after i placed my order online, my tracking number, and order number.

Thank you,